Pros (+) Helpful front desk, and housekeeping kept our room spotless. The robes in our room were a nice touch.
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Amenities at Salem Waterfront Hotel & Suites
- Indoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
- Business center
Reviews of Salem Waterfront Hotel & Suites
9.2
Wonderful
1772 verified ratings
Wonderful
1056
Very good
282
Good
190
Okay
90
Fair
76
Mediocre
30
Poor
48
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, making it easy to access Salem's attractions, restaurants, and shops. Cleanliness was also frequently mentioned as a positive, with many guests describing rooms as spotless and well-maintained. Comfortable beds contributed to a pleasant stay for several reviewers. Service was generally appreciated, especially when staff went above and beyond for special occasions. However, some guests found the noise levels problematic, citing thin walls and disturbances from other guests or street noise.AI-Generated from customer reviews
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Pros (+) Christmas decor was gorgeous and there were Christmas cookies and hot cider offered on entering. The whole lobby smelled of cinnamon which I found charming. Bathrooms offered an extensive number of amenities and bottled water and robes. We mostly enjoyed the restaurant as well. Location was great, could walk to the Salem walking tour and many historic attractions.
Cons (-) Check in was very slow and an elevator was broken giving off a constant beeping. My sirloin was undercooked, even after sending it back twice and it took minutes and my announcing myself to be seated for breakfast even though there was only one other customer. But most disappointing was the way my young adult son was questioned when he came back into the hotel in the morning after making a trip to...
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers free amenities such as WiFi, parking, and use of a small gym. Guests can also enjoy the heated indoor pool and the on-site restaurant, the Regatta Pub, which serves big, tasty breakfast offerings.
What can guests expect from the hotel's restaurant?
The on-site restaurant, the Regatta Pub, offers delicious meals throughout the day, including big, tasty breakfast offerings. During nice weather, guests can also take advantage of the pub's outdoor patio seating, surrounded by garden boxes filled with flowers.
What are the common concerns about the rooms?
Some guests have mentioned that the rooms were smaller than expected and lacked a fridge or microwave. Additionally, there were complaints about inconsistent room temperature, lack of charging outlets, and curtains that did not fully block out external lights.
What are guests saying about the hotel's staff?
Guests have consistently praised the staff for being friendly, helpful, and accommodating. The staff has been described as super sweet and the friendliest ever.
What are guests saying about the hotel's location?
Guests have appreciated the hotel's location, describing it as perfect for walking around Salem and being conveniently in the middle of everything. The hotel also offers a shuttle bus into town for those who prefer not to walk.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the harbor or ocean comes highly recommended.
Consider Visiting in January
To avoid the crowds and high prices during the Halloween season, consider visiting in January, the low season, for a more relaxed experience.
Check Nearby Attractions
The hotel is conveniently located near various attractions such as the Peabody Essex Museum and the Salem Maritime National Historic Site, making it easy to explore the area on foot.
Inquire About Room Amenities
Some guests were disappointed by the lack of a mini fridge or microwave in their rooms. It's advisable to inquire about these amenities before booking if they are essential for your stay.
Be Mindful of Noise
Some guests reported noise disturbances due to ongoing renovations. If noise is a concern, it may be worth checking with the hotel about the status of renovations during your planned stay.
Verify Pool Availability
If access to the pool is important to your stay, it's recommended to confirm its availability with the hotel before booking, as some guests experienced disappointment due to unexpected closures.
Enjoy Live Music at the Regatta Pub
Guests enjoyed the live music at the hotel's on-site restaurant, the Regatta Pub, in the evenings. Consider spending a relaxing evening there during your stay.
Consider Off-Peak Check-In
One guest experienced issues with room temperature and heater malfunctions when checking in late at night. Consider checking in earlier to allow for prompt issue resolution if needed.
Explore Dining Options
While the hotel offers meals for purchase, some guests found the breakfast options limited. It might be worthwhile to explore nearby dining options for a more varied experience.
Engage with the Staff
Many guests praised the friendliness and helpfulness of the hotel staff. Engaging with the staff for recommendations and assistance could enhance your overall experience.
Location
225 Derby Street, Salem, MA 01970
What's nearby
- Salem Maritime National Historic Site247 yd
- Gardner-Pingree House312 yd
- Peabody Essex Museum317 yd
- Phillips Library317 yd
- Bowker Place353 yd
- St. John the Baptist Parish0.3 mi
- House of the Seven Gables0.3 mi
- Downtown Salem District0.3 mi
- First Universalist Church0.4 mi
- Bessie Monroe House0.4 mi
- Essex County Court Buildings0.4 mi
- West Cogswell House0.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Salem Waterfront Hotel & Suites
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | October | $402 | $723 |
Cheapest month to stay with an average 59% drop in price. | Most expensive month to stay with an average 38% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Salem Waterfront Hotel & Suites
Which month has the cheapest rates at Salem Waterfront Hotel & Suites?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Salem Waterfront Hotel & Suites is January, with an average nightly rate of $211. The most expensive month is October at $580 per night.
What is the cheapest day to book Salem Waterfront Hotel & Suites?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Salem Waterfront Hotel & Suites is Tuesday, with an average nightly rate of $289. The most expensive day is Saturday at $725 per night.
How far in advance should you book Salem Waterfront Hotel & Suites?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Salem Waterfront Hotel & Suites, book around 5 weeks in advance. This could save you approximately 10% compared to booking last minute.
KAYAK's top tips for your stay at Salem Waterfront Hotel & Suites
FAQs when booking at Salem Waterfront Hotel & Suites
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.7 | 0.4 mi | Boston Logan Intl | 12.3 mi |