Pros (+) Helpful front desk, and housekeeping kept our room spotless. The robes in our room were a nice touch.
3 stars
Salem Waterfront Hotel & Suites
Photos of Salem Waterfront Hotel & Suites
Overview
Located in the artsy Boston suburb that claims to be the site of the Salem Witch Trials, The Salem Waterfront Hotel and Suites is an eye-catching hotel that caters to families and business travelers, as well as those looking to party during Halloween.
Located in downtown Salem near historical sites, dining, and shopping, Salem Waterfront Hotel Suites offers the best location for historical, cultural events. Travelers will find a variety of historical sites that have ties to the Witch Trials, as well as architectural landmarks, within walking distance. Unsurprisingly, the hotel and surrounding area get busy during the Halloween season, with guests arriving to participate in Salem's many Halloween events and ghost tours. In addition, the famous Peabody Essex Museum is a five-minute walk from the hotel and downtown shopping in the historic district is nearby. An array of dining opportunities are just blocks away, and a downtown commuter rail station is only one-half mile away.
The hotel provides some free amenities such as WiFi, printing, parking, and use of a small gym Meals, including breakfast, can be purchased throughout the day from the hotel's on-site restaurant the Regatta Pub. During nice weather, guests can take advantage of the pub's outdoor patio seating, which is surrounded by garden boxes filled with flowers. The hotel's heated indoor pool is also free to use, and open year-round.
The Salem Waterfront Hotel and Suites offers 84 rooms, with four different levels of accommodations, from Traditional Rooms to King Suites. The rooms are simple and designed for functionality with modern conveniences. There are only three rooms at the hotel that feature ocean views, but many offer views of the harbor and downtown Salem.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Salem Waterfront Hotel & Suites
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Microwave
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
- Dining table
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
General
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Shuttle service (free)
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Beach access
- Bicycle rental
Pool
- Heated pool
- Indoor pool
- Pool towels
Outdoor
- Terrace/Patio
- Beach towels
Laundry
- Laundry facilities
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness center
Reviews of Salem Waterfront Hotel & Suites
8.7
Very good
1517 verified ratings
Wonderful
844
Very good
261
Good
180
Okay
88
Fair
75
Mediocre
27
Poor
42
Summary of reviews
Guests say
Guests generally praised the hotel's excellent location, cleanliness, and friendly service. However, several reviews mentioned issues with noise levels, dated rooms, and some amenities not matching what was advertised. Overall, while many enjoyed their stay, improvements are needed in certain areas.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.8 out of 10
1295 reviews
8.4 out of 10
30 reviews
8.6 out of 10
2 reviews
8.8 out of 10
3 reviews
All reviews
Pros (+) Christmas decor was gorgeous and there were Christmas cookies and hot cider offered on entering. The whole lobby smelled of cinnamon which I found charming. Bathrooms offered an extensive number of amenities and bottled water and robes. We mostly enjoyed the restaurant as well. Location was great, could walk to the Salem walking tour and many historic attractions.
Cons (-) Check in was very slow and an elevator was broken giving off a constant beeping. My sirloin was undercooked, even after sending it back twice and it took minutes and my announcing myself to be seated for breakfast even though there was only one other customer. But most disappointing was the way my young adult son was questioned when he came back into the hotel in the morning after making a trip to...
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Pros (+) Ease of access to major routes near Boston, very clean, good food at Regatta pub
Cons (-) None
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers free amenities such as WiFi, parking, and use of a small gym. Guests can also enjoy the heated indoor pool and the on-site restaurant, the Regatta Pub, which serves big, tasty breakfast offerings.
What can guests expect from the hotel's restaurant?
The on-site restaurant, the Regatta Pub, offers delicious meals throughout the day, including big, tasty breakfast offerings. During nice weather, guests can also take advantage of the pub's outdoor patio seating, surrounded by garden boxes filled with flowers.
What are the common concerns about the rooms?
Some guests have mentioned that the rooms were smaller than expected and lacked a fridge or microwave. Additionally, there were complaints about inconsistent room temperature, lack of charging outlets, and curtains that did not fully block out external lights.
What are guests saying about the hotel's staff?
Guests have consistently praised the staff for being friendly, helpful, and accommodating. The staff has been described as super sweet and the friendliest ever.
What are guests saying about the hotel's location?
Guests have appreciated the hotel's location, describing it as perfect for walking around Salem and being conveniently in the middle of everything. The hotel also offers a shuttle bus into town for those who prefer not to walk.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the harbor or ocean comes highly recommended.
Consider Visiting in January
To avoid the crowds and high prices during the Halloween season, consider visiting in January, the low season, for a more relaxed experience.
Check Nearby Attractions
The hotel is conveniently located near various attractions such as the Peabody Essex Museum and the Salem Maritime National Historic Site, making it easy to explore the area on foot.
Inquire About Room Amenities
Some guests were disappointed by the lack of a mini fridge or microwave in their rooms. It's advisable to inquire about these amenities before booking if they are essential for your stay.
Be Mindful of Noise
Some guests reported noise disturbances due to ongoing renovations. If noise is a concern, it may be worth checking with the hotel about the status of renovations during your planned stay.
Verify Pool Availability
If access to the pool is important to your stay, it's recommended to confirm its availability with the hotel before booking, as some guests experienced disappointment due to unexpected closures.
Enjoy Live Music at the Regatta Pub
Guests enjoyed the live music at the hotel's on-site restaurant, the Regatta Pub, in the evenings. Consider spending a relaxing evening there during your stay.
Consider Off-Peak Check-In
One guest experienced issues with room temperature and heater malfunctions when checking in late at night. Consider checking in earlier to allow for prompt issue resolution if needed.
Explore Dining Options
While the hotel offers meals for purchase, some guests found the breakfast options limited. It might be worthwhile to explore nearby dining options for a more varied experience.
Engage with the Staff
Many guests praised the friendliness and helpfulness of the hotel staff. Engaging with the staff for recommendations and assistance could enhance your overall experience.
Location
225 Derby Street, Salem, MA 01970
What's nearby
- Salem Maritime National Historic Site248 yd
- Gardner-Pingree House283 yd
- Phillips Library289 yd
- Peabody Essex Museum290 yd
- Bowker Place325 yd
- St. John the Baptist Parish0.3 mi
- House of the Seven Gables0.3 mi
- Downtown Salem District0.3 mi
- First Universalist Church0.4 mi
- Bessie Monroe House0.4 mi
- Essex County Court Buildings0.4 mi
- West Cogswell House0.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Salem Waterfront Hotel & Suites
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $353 |
Average price (weekend night) | $513 |
When to book a room at Salem Waterfront Hotel & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Boston Logan Intl |
Distance to airport | 12.3 mi |
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