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Pros: The crew was amazing

Pros: Comfortable

Pros: plane

Cons: baggage delivery

Pros: Flight on time, nice people

Cons: Seats uncomfortable we were a party of 2 but got separated seats 10 rows further down fron another one

Pros: Excelente

Cons: Price

Pros: On time

Cons: Space

Pros: Flight on time

Cons: Food

Pros: Cabin crew amazing

Cons: Too cold in plane - no blankets!

Cons: Wider seats and aisle

Cons: Tuve un problema en carretera y llegué un poco tarde me dijeron que solo podía viajar pero sin equipaje y así no puedo viajar ahora me dicen que tengo que pagar penalidad que son $380.00 y eso es inaceptable porque yo me hice presente al aeropuerto. He viajado en otras aerolíneas como United

Cons: Traveling with another airline!

Pros: Staff were exceptionally good. Toilets were cleaned regularly. Entertainment systems were modern, fast and good. Leg space was good.

Cons: Mediocre boarding: On a different, internal LATAM flight, they cancelled my connecting flight from Brasilia to Sao Paulo. To their credit, they organised another flight within about 2 hours. But their information sharing was terrible. The cancelled flight didn't show up on the board as cancelled - it simply vanished. I had to walk around looking for someone wearing a LATAM shirt, and ask them about it. They simply said "go to gate 20". At gate 20, there was a long queue. The screen above the gate said nothing. After about 45 minutes in the queue, I finally discovered that I would luckily not be spending the night in Brasilia. How hard could it be to inform a queue of people of basically what's happening, and put up something useful on a screen?

Cons: Lie-flat seat broken

Pros: LATAM overbooked my flight and I had to take a flight 13 hours later and wasted an entire day in the air port

Pros: We liked the route very much and the flight was on time.

Cons: We didn’t like the lack of space between the seats, the fact that they didn’t reclain and the food was mediocre

Pros: Azul service was good as usual. Plane was on time arrival. No complaints

Pros: Dont know who or why. Plane out of Orlando mco delayed from 9:30-2:30 am. All food places closed 9or 10 pm

Cons: Delay, no place to eT

Pros: Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!

Cons: I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!

Pros: The timelly take off and landing... Being on time was a great pleasure.

Cons: Nothing...

Cons: It was canceled

Pros: Clase Premier, love it. Great seats, entertainment and food

Cons: Maybe no children but, I understand

Pros: The crew was super nice. The flight wasn’t so full so I ended up getting an upgrade.

Cons: On this flight everything was simply perfect.

Pros: you were on time

Cons: more space between seats

Cons: Lie-flat seat broken

Cons: The enterior is dated and my business class seat was falling apart. The seats are not true lie flat seats. They need to update to stay competitive. Otherwise good flight

Pros: LATAM overbooked my flight and I had to take a flight 13 hours later and wasted an entire day in the air port

Pros: NO

Cons: Everything

Pros: Seat to tight

Cons: Better pricing

Pros: Flights were on time.

Cons: Seats are too small.

Pros: seat was basic. prefer having tv screens in the seatbacks as opposed to using my tiny phone as a viewing screen.

Cons: prefer having tv screens in the seatbacks as opposed to using my tiny phone as a viewing screen. only food available besides pretzel was pay food.

Pros: Most people had movies and other things to entertain themselves with via rear seat displays.

Cons: My rear seat display never worked, though I complained about it at least 6 times during the flight. Nothing was offered to aid or fix the problem besides the stewardess saying she'd reset it several times.

Pros: Yes Crew was amazing. Seat was comfortable

Cons: No comment

Pros: Great and faster

Pros: Son got wings, so was happy.

Cons: No entertainment.

Pros: Seat was great, complimentary snacks and alcoholic beverage

Pros: Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food.

Cons: It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled.

Cons: Bags should be included in ticket price. Ticket prices didn’t go down by charging bags separately. Just a big dissatisfaction.

Pros: Azul service was good as usual. Plane was on time arrival. No complaints

Pros: Nothing was great nor poor.

Cons: The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there

Cons: It was all good ✈️

Pros: The plane left on time and arrived early.

Cons: Horrible boarding experience. We were not offered a choice of seats when we checked in and had to wait at the gat

Pros: Nothing horrible service

Cons: Everything

Pros: They were great & super friendly!!

Cons: Never took this flight because of AirEuropa bad business conduct

Pros: on time departure, amicable crew.

Cons: terrible food, entertainment needs to be looked at.

Cons: Our flight was delayed from Lima. We kissed our connecting flight about less than 5 minutes. Now I’m in nyc and I don’t have my luggage. Worst experience ever.

Pros: Loved the leg room in the emergency seat row

Cons: Wider seats in economy

Pros: Comandante muito cordial e simpático com informações muito detalhado, buscando dar apoio ao conforto e segurança do passageiro a todo momento. Comissários educados também.

Cons: Poderia servir refeições e vender bebidas. O voo não é tão curto assim.

Cons: More efficient check in. Waiting in line far too long at gate.

Pros: On time

Cons: Food

Pros: Food was good

Cons: Este vôo tem constantes atrasos na saída do vôo.

Pros: The crew service was great! ...I do travel a lot on business and on a very few of my trips I have been so well served. Thank you for everything!

Cons: Well, of course the space for stretching my legs was not that big... But I undesrtand...

Pros: Crews worked hard to please under built in circumstances (cramped seating etc)

Cons: For post landing gateholds it would help to say why waiting and say something about how long the wait might be.

Pros: Nice planes and nice crew

Cons: All else. Long line for check in at connection point (only one person behind the counters), a chaotic boarding process and then Azul lost my baggage. My first, if I can avoid it, my last flight with them. Pity.

Cons: No much space in the seats

Pros: SAME

Cons: SAME AS ABOVE

Pros: There's actually footrests that fold out like a lawn chair in economy and there's lots of leg room so you can actually put your legs up and sleep. First time I ACTUALLY slept on a long haul flight. Chairs seemed to be made of soft leather or some other super comfy material. Puts the older US-based planes to absolute shame. Super soft fluffy blankets, the flight attendants were amazing, courteous, hospitable, the food and drinks were awesome, loved the movies. 10/10 would fly again.

Cons: T H E R E I S N O T H I N G I D I D N T L I K E B U T I H A V E T O P U T S O M E T H I N G H E R E

Pros: Friendly crew, most spoke at least some English

Cons: Only food for purchase, would be nice to have second language option on some of the entertainment

Pros: Yes

Cons: Coffee