Altstadt Hotel Hofwirt Salzburg

Very good location. Very helpful staff. Nice courtyard space. Free tea/ coffee at the lobby was actually nice to have.

A bit noisy if you keep the windows open in the night, specially weekend.

The location of the hotel was excellent. The breakfast was very good. Having tea and coffee available all day was excellent. The reception desk staff were knowledgeable and spoke excellent English. A late check-out and a place to store bags was a bonus.

We had a problem with our card room keys which wouldn't open our bedroom door. This happened around 10.30pm when we were tired and we were sent backwards and forwards 5 times before a member of staff was able to leave the reception desk and help us. There was a fault with the door, not of our making. The next day we had to move rooms because the room was not secure. At no point did any member of staff apologise to us for the inconvenience. Not good enough.

The location of the hotel is good - close to the "Linzer Gasse" (pedestrian zone) where you find shops and restaurants. The breakfast was really good, it was lovely to be able to sit outside in the court. Always enough bread etc. for everyone. The coffee was really good! The staff responsible for the breakfast were attentive and cleaned up the place all the time.

Paying an extra of 20 €/night for a room with a balcony - and not even a garden chair outside. The airconditioning system was running on a strange scheme, i.e. from 11:00 to 19:00 hrs (most of the guests were not there), then it was switched off. Regretfully, the rooms became warm again and while opening the window, you had all the noise from the street. If you book, no need for a balcony, but insist to a room towards the (large) inner court.