Great hotel with large and comfortable rooms. Friendly and helpful staff. Great location on the river. Nice restaurants. Only criticism is they change the towels and sheets every day which is environmentally insensitive and totally unnecessary.
5 stars
Hotel Sacher Salzburg
Photos of Hotel Sacher Salzburg
Overview
Situated in Altstadt, Hotel Sacher Salzburg provides 5-star accommodation and a sauna, bicycle rental and 24-hour room service. With views of Altstadt, the hotel also offers exclusive amenities and services, such as a Turkish steam bath.
Hotel Sacher in Salzburg has recently undergone refurbishment and provides valet parking, a kids club and an express check-in and check-out feature. Reception operates around the clock and the friendly staff can suggest places to visit and provide other tourist information. The multilingual staff will make sure guests have a comfortable and enjoyable stay at the hotel.
There are 113 charming rooms at Hotel Sacher Salzburg, each providing all the necessities to ensure a comfortable stay. A mini bar and a refrigerator can also be found in each.
Hotel Sacher Salzburg offers a variety of in-house dining options with Zirbelzimmer and The Sacher Bar. Dining options at the hotel include Café Sacher Salzburg and Roter Salon. Other dining options are also available.
Hotel Sacher Salzburg Austria is conveniently situated for exploring Salzburg with Mirabell Palace and Salzburg Cathedral within walking distance. Hohensalzburg Castle is within walking distance.
Amenities at Hotel Sacher Salzburg
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Valet parking
- Business center
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Coffee machine
- Dining area
- Dining table
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
General
- Interconnected room(s) available
- Storage available
- River view
- Seating area
- Slippers
- Soundproof rooms
- Telephone
- City view
Things to do
- Gift shop
- Bicycle rental
- Casino
- Board games/puzzles
- Hiking
- Ice skating
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- Valet parking
Pool and spa
- Steam room
- Spa and wellness center
- Massage
- Sauna
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Hotel Sacher Salzburg
9.4
Wonderful
1124 verified ratings
Wonderful
886
Very good
106
Good
60
Okay
21
Fair
26
Mediocre
11
Poor
14
Summary of reviews
Guests say
Guests praised the Hotel Sacher for its excellent service, friendly staff, and convenient location in Salzburg. Many enjoyed the luxurious atmosphere and the wonderful breakfast offerings. However, some reviews mentioned that the rooms were quite small, and there were complaints about the front desk staff's rudeness in a few instances.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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Score by provider
9.4 out of 10
391 reviews
9.9 out of 10
3 reviews
9.7 out of 10
1 review
9 out of 10
9 reviews
All reviews
Pros (+) One of the nicest hotels I have ever stayed at. Staff was gracious, helpful, and very professional.
Cons (-) Nothing could be better
Cons (-) Front desk staff were rude, arrogant and not very helpful.
Pros (+) Hotel is conveniently located for festival goers. Facility is old and room small.
Pros (+) Sacher Hotel, location is perfect for touring Altstadt Salzburg. Junior suite was impeccable, and well furnished, entire staff most friendly and helpful, and service worthy of a five star boutique hotel.
Cons (-) Absolutely, nothing.
Pros (+) Mr. Reinhold helped us get amazing ticket to the symphony the day of the show. He was thoughtful in organizing a private tour and directing us around the city so that we didn't waste time or miss the hidden gems. Truly exceptional service!
Pros (+) The Hotel Sacher was a charming hotel with an interesting history. We did lots of walking and It was conveniently located to shopping, site seeing and restaurants. The staff was great and very helpful during our stay. In the evenings we enjoyed having cocktails in the bar while listening to pianist play. The Hotel Sacher is a great place to stay!!
Pros (+) always available, always ready to assist
Cons (-) rooms are small and it is always a fight to get a room with a view
Pros (+) The service
Cons (-) Incredibly small rooms
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at Hotel Sacher Salzburg?
Hotel Sacher Salzburg offers a variety of dining options including Zirbelzimmer, The Sacher Bar, Café Sacher Salzburg, and Roter Salon. Guests can also enjoy food delivered to their accommodation, breakfast in the room, and a bar/lounge.
What are the common concerns about the hotel's dining options?
Some guests have mentioned that the hotel's cafe was not run well, with issues such as no greeter and no one to wait on them. Additionally, there were comments about the limited variety in the in-room continental breakfast.
What are the highlights of the hotel's location?
The hotel is located in the heart of Salzburg, offering stunning views of the city, the river, and the old town. It is within walking distance of many historical sights and attractions.
What practical amenities are available at Hotel Sacher Salzburg?
The hotel provides valet parking, a business center, a tour desk, 24-hour room service, and a spa and wellness center. Additionally, guests can enjoy bicycle rental, a fitness center, and a sauna.
What are some guests' concerns about the hotel's amenities?
Some guests have mentioned that the gym and sauna were nice but quite small. Additionally, there were comments about the minimalist nature of the gym and the slightly dated technology.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a River View Room
Many guests highly recommend booking a river view room for breathtaking views of the river and the fortress.
Consider Room Size
Some guests found the rooms to be smaller than expected, so consider this when booking, especially for longer stays.
Explore Nearby Attractions
The hotel is conveniently located near historical sights, so take advantage of the central location to explore the nearby attractions such as Mozarts Wohnhaus and Altstadt.
Check for Special Treats
During special occasions like Christmas, the hotel leaves little treats in the room, adding an extra touch to the guest experience.
Be Mindful of Breakfast Prices
Some guests found the breakfast to be expensive, so consider this when planning your dining options.
Utilize the Spa Area
The hotel offers a nice spa area with lots of privacy, providing an opportunity for relaxation during your stay.
Consider Environmental Impact
The hotel changes towels and sheets daily, which some guests found to be environmentally insensitive, so consider opting out of daily changes if possible.
Be Mindful of Service Quality
While most staff are helpful and friendly, some guests noted that more training may be required for certain staff members and that phone calls for hotel services were not always answered promptly.
Parking Considerations
If you're traveling by car, the hotel offers parking services, so take advantage of this convenient option.
Be Aware of Restaurant Service
Some guests experienced issues with the restaurant service, so it's worth considering alternative dining options in the area.
Location
Schwarzstrasse 5-7, 5020 Salzburg, Salzburg
What's nearby
- Salzburg State Theater87 yd
- Mozarts Geburtshaus280 yd
- Getreidegasse283 yd
- Schloss Mirabell332 yd
- Residenz0.3 mi
- Salzburg Museum0.3 mi
- Salzburger Dom0.3 mi
- Stiftskirche St. Peter0.4 mi
- Festung Hohensalzburg0.5 mi
- Stift Nonnberg0.6 mi
- Kapuzinerberg0.6 mi
- Salzburg City Centre0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Sacher Salzburg
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $645 |
Average price (weekend night) | $1,067 |
When to book a room at Hotel Sacher Salzburg
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in SalzburgGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Salzburg W.A. Mozart |
Distance to airport | 1.9 mi |
Everything you need to know for your stay in Salzburg
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