Pros (+) The beach was amazing. Bartending staff we also great.
Cons (-) Staff could be a little more service oriented. I know thag it's challenging ft staff to always be "on". It's a tough job.
4 stars
Bahia Principe Grand El Portillo
Carretera Las Terrenas - El Limon Km. 4, Samaná 32000, Dominican Republic
Samaná, Dominican Republic
See location+1 809 240 6100Photos of Bahia Principe Grand El Portillo
Overview
Grand Bahia Principe El Portillo is an ideal place to enjoy a holiday with the whole family. It’s located close to a vibrant beach and the fishing village of Las Terrenas, providing several leisure options to indulge in. With entertainment designed to cater to all age groups and excellent facilities to savor, this is a popular accommodation choice for tourists to the area.
The Las Terrenas area, where Grand Bahia Principe El Portillo is located, is known for its pristine beaches of white sand. Snorkeling and wind surfing are popular activities in the area. Las Terrenas is also a fishing village where tourists can explore the local culture. Samana El Catey International Airport is the closest transit point, situated 30 miles away from the hotel.
Each room at Grand Bahia Principe El Portillo features air-conditioning and a private balcony. The rooms are also equipped with private bathrooms. A spa bath, safety deposit box, and a work desk are some of the other facilities provided.
The onsite restaurant at Grand Bahia Principe El Portillo is a place where guests can sample local and continental cuisines. The restaurant also serves a daily continental breakfast each day. A bar is also available on the premises.
There are plenty of entertainment options for guests to enjoy at Grand Bahia Principe hotel. There’s a kids’ club, night club, and entertainment center on the property. Free Wi-Fi is provided throughout the premises. The hotel also has an outdoor pool. Free parking is available to all guests.
The world-class services and facilities at Grand Bahia Principe El Portillo make it a memorable vacation destination for all types of tourists to the Las Terrenas area of Dominican Republic.
Latest deals for Bahia Principe Grand El Portillo
Amenities at Bahia Principe Grand El Portillo
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Game room
- Canoeing
- Cycling
- Darts
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Horse riding
- Mini-golf
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Windsurfing
- Night club
- Basketball court
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Baby safety gates
- Swimming pool toys
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Private bathroom
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
General
- Family rooms
- Garden view
- Lockers
- Storage available
- Seating area
- Sofa
- Solarium
- Telephone
- Tile/marble floor
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness center
- Massage
- Pool bar
- Sauna
- Water slide
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- EV charging station
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Accessibility and suitability
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Fitness
- Aerobics
- Fitness center
- Tennis
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Reviews of Bahia Principe Grand El Portillo
7.8
Good
831 verified ratings
Wonderful
432
Very good
170
Good
92
Okay
50
Fair
36
Mediocre
16
Poor
35
Summary of reviews
Guests say
Guests appreciated the beautiful beach and the cleanliness of the hotel. However, many reviews highlighted significant issues with the service, including poor treatment of guests, slow response times, and lack of attention from staff. The overall experience was marred by these service-related problems, despite some positive aspects like the location and entertainment activities.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.8 out of 10
495 reviews
7.8 out of 10
2 reviews
7.1 out of 10
2 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Bahia Principe Grand El Portillo?
The onsite restaurant offers a variety of local and continental cuisines, and there is a daily continental breakfast available. Additionally, there is a bar on the premises for guests to enjoy.
How is the cleanliness and maintenance of the hotel's facilities?
The property is well cleaned, and the staff is attentive and professional. However, some guests have mentioned that the rooms and bathrooms are a bit outdated and could use improvement.
What are the entertainment options available at the hotel?
The hotel offers a kids’ club, night club, and entertainment center on the property. However, some guests have mentioned that there could be more entertainment options throughout the day.
Is there free parking available at Bahia Principe Grand El Portillo?
Yes, the hotel offers free parking to all guests, providing convenience for those traveling by car.
When is the best time to visit Bahia Principe Grand El Portillo?
The high season is in February, and the low season is in June. Visitors can plan their trip accordingly to enjoy the best weather and avoid peak tourist times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or garden comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like El Salto del Limon, El Limon Falls, and Moron Beach for memorable day trips and excursions.
Consider Room Noise Levels
Some guests reported issues with noise from nearby roads. If you're sensitive to noise, consider requesting a room away from the road to ensure a peaceful stay.
Check Air Conditioning
Several guests experienced issues with the air conditioning in their rooms, particularly in common areas like the lobby. It's advisable to check the functionality of the air conditioning upon arrival.
Dine at A La Carte Restaurants
While the buffet received mixed reviews, guests spoke highly of the a la carte restaurants, particularly the Brazilian restaurant. Consider making reservations at these restaurants for a more enjoyable dining experience.
Plan for Beach Towel Wait Times
Some guests mentioned frustrating wait times for beach towels. To avoid delays, consider bringing your own beach towels or finding alternative times to visit the beach.
Take Advantage of Entertainment Options
The hotel offers a variety of entertainment options, including a kids' club, night club, and entertainment center. Make sure to explore these options for a fun-filled stay.
Be Mindful of All-Inclusive Limitations
Some guests noted limitations with the all-inclusive package, such as limited drink choices and repetitive food options. Consider exploring dining options outside the hotel for more variety.
Check for Mosquitoes
A few guests mentioned encountering mosquitoes during their stay. It's advisable to bring insect repellent to ensure a comfortable experience, especially if you're sensitive to mosquito bites.
Consider Transportation Costs
Guests highlighted the high cost of transportation to nearby areas. If you plan to explore beyond the hotel's vicinity, it's recommended to budget for transportation expenses in advance.
Location
Carretera Las Terrenas - El Limon Km. 4, Samaná 32000
What's nearby
- El Salto del Limon4.8 mi
- El Limon Falls4.8 mi
- Moron Beach5 mi
- Tainopark7.7 mi
- Samana Zipline11.3 mi
- Samaná Bay11.7 mi
- Whale Museum of Samana13.3 mi
- Playa Rincon16 mi
- Cayo Levantado Beach17.4 mi
- Playa Las Flechas17.7 mi
- Cayo Levantado17.9 mi
- La Boca Del Diablo22 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Bahia Principe Grand El Portillo
Low season | May |
|---|---|
High season | December |
Average price (weeknight) | $302 |
Average price (weekend night) | $388 |
When to book a room at Bahia Principe Grand El Portillo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Bahia Principe Grand El Portillo
FAQs when booking at Bahia Principe Grand El Portillo
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See most recommended stays in SamanáGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 13.1 mi |
Nearest Airport | Nagua Samaná El Catey |
Distance to airport | 15.8 mi |