Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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8.6 "Great service."9.3 "93% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 8.4 "84% thought theservice was very professional ." 8.9 "Management was excellent , said 89%." -
8.3 "Location is great."9.8 "98%
liked the proximity to shopping ." 9.3 "Easily accessible by car , said 93%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.1 "City centre within easy reach , said 81%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "Good access to the airport , said 100%." 8.0 "80%appreciated the closeness to the beach ." -
6.6 "Internet is average."5.3 "53% thought the
wifi quality was ok ." -
6.2 "Food is average."
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6.0 "Average value."6.6 "
Breakfast prices were ok , according to 66%." -
5.9 "Rooms are ok."5.4 "Only 54% said
rooms were big enough ." 5.4 "Only 54% found thebalcony ok ." 5.0 "50% thought theminibar was ok ." -
5.8 "Breakfast is mediocre."6.6 "
Breakfast prices were ok , according to 66%." -
5.7 "Average comfort."5.4 "Only 54% said
rooms were big enough ." 6.2 "For only 62%, thenoise level was all right ."
Overall Rating
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8.3 "Great service."9.1 "91% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." -
7.9 "Good location."9.8 "98%
liked the proximity to shopping ." -
5.8 "Food is average."
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5.7 "Average value."
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5.6 "Average comfort."5.6 "Only 56% said
rooms were big enough ." 6.0 "For only 60%, thenoise level was all right ." -
5.3 "Breakfast is mediocre."
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5.3 "Rooms are ok."6.7 "Only 67% said
rooms were clean enough ." 5.6 "Only 56% saidrooms were big enough ." 5.5 "Only 55% found thebalcony ok ."
Overall Rating
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8.8 "Great service."9.2 "92% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." -
8.5 "Location is great."9.8 "98%
liked the proximity to shopping ." 9.1 "Easily accessible by car , said 91%." -
7.1 "Good cleanliness."8.3 "83% thought
it was clean ." -
6.5 "Food is average."
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6.1 "Average value."
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5.5 "Breakfast is mediocre."
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4.9 "Not very comfortable."1.8 "
Air conditioning was criticized by 82%." 0.6 "94%criticized the small bathroom ." -
4.9 "Rooms are not good."2.4 "76%
complained about the bathroom ." 1.5 "85% thought they werepoorly maintained ." 1.8 "Air conditioning was criticized by 82%." 0.6 "94%criticized the small bathroom ."
Overall Rating
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8.7 "Great service."9.4 "94% found the
staff to be very friendly ." 8.6 "86% thought theservice was very professional ." 8.7 "87% said thereception staff was great ." -
8.1 "Location is great."
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6.0 "Breakfast is mediocre."
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5.7 "Rooms are ok."
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5.6 "Average comfort."
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5.4 "Average value."
Overall Rating
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8.7 "Great service."9.4 "94% found the
staff to be very friendly ." -
8.2 "Location is great."
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5.9 "Average value."
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5.8 "Average amenities."5.7 "57% thought the
building was acceptable ." -
5.8 "Vibe was decent."
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5.1 "Average comfort."
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4.9 "Rooms are not good."1.6 "84%
complained about the bathroom ." 1.3 "87% thought they werepoorly maintained ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
I liked the hot tub, which is open from morning to 10pm. Rooms were clean and spacious. The staff are also very friendly and courteous. I like the grab and go breakfast they have at the front counter every morning at the front counter. Also this hotel was a close drive distance from Mission Beach. I didn't like the breakfast; very mediocre . The "fresh cut fruit" wasn't fresh at all. It tasted like all the fruit came from one can. Beverages were just awful tasting, but okay for a quick breakfast I guess.
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8.5review from
It was clean and comfortable, staff was nice. The prices in the shop are absolutely insane...charging for coffee and tea?! And then to park, like there are any other options. That's theft.
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8.0review from
Room 404 was too warm !
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7.7review from
The hotel was clean and everyone was nice upon arrival. The walls were very thin. We could hear our neighbor's conversations and were woken up around 4am by some loud bass downstairs. Pretty disappointing considering everything else about the place was really nice.
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4.8review from
I enjoyed the overall hotel but did not like the way everyone was checked in. I called serveral times to see if I could do a early check in 30 mins before 4pm. I was told to call back in an hour to see the status of the room. Still wasn't ready. We arrived about 30 mins before check in time and was still told it wasn't ready. Left to go grab dinner and came back aroun 4:45pm to check in and had to wait in line for over 30 mins. The rooms were nice, but the beds were very squeaky. Very uncomfortable
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7.7review from
Close to airport. Parking was free and infront.. They did not call up for wake up. It was a disappointment. Tight quarters in the bathroom. The toilet situated too close to tub and basin.
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8.8review from
They are so friendly at this hotel. We stay here all the time. It just happens to be in an area we need to be near. It also helps to have a Club level room. Free breakfast, snacks,etc.That way you feel like you are at home. This is an older hotel so the size of the bathroom was just barely adequate. I also don't like paying for parking but the cost was minimal. Other than that I can't say anything else negative about the hotel.
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10.0review from
The staff at the Sheraton were very attentive to customers and their needs especially Minge. The Hotel was centrally located to many businesses and restaurants. Services were great i rate this hotel a 5.
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9.4review from
The staff was amazing and friendly. Sent wine to our room for anniversary and helped out with cab driver trying to swindle us. Rate was amazing. Shower did not work well. Could not switch to bath.
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4.6review from
Close to restaurants and the shopping mall. I liked the in room Starbucks, free water bottles and nice bathroom. Right next to freeway so I could hear traffic constantly. No tv channel instructions and couldn't figure out the tv. It's not the typical hotel where we relax and watch movies at night. Also the mattresses did not seem for high quality. Felt stiff with good linens to make for poor mattress.
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9.3review from
Great location easy access throughout San Diego. Though next to freeway, room was quiet. Easy parking and good staff.
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10.0review from
Great everything!
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10.0review from
The STAFF was the VERY BEST... WOW... Great front desk people extremely helpful Executive Floor staff always attentive... Housekeeper very good Maintenance Guy... did good Job. when he tried to fix the AC... Bar lady... was extremely helpful Room was Great and nice size .. nice remodeling job This was extremely nice Hotel... please trust me ..and stay there! TIP: Book on Kayak and 30 days in adv. then the rate will be MUCH less ,,, only 1/2 of the normal rate... NONE!!!!
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8.0review from
I liked the hot tub, which is open from morning to 10pm. Rooms were clean and spacious. The staff are also very friendly and courteous. I like the grab and go breakfast they have at the front counter every morning at the front counter. Also this hotel was a close drive distance from Mission Beach. I didn't like the breakfast; very mediocre . The "fresh cut fruit" wasn't fresh at all. It tasted like all the fruit came from one can. Beverages were just awful tasting, but okay for a quick breakfast I guess.
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8.5review from
It was clean and comfortable, staff was nice. The prices in the shop are absolutely insane...charging for coffee and tea?! And then to park, like there are any other options. That's theft.
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8.0review from
Room 404 was too warm !
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8.8review from
They are so friendly at this hotel. We stay here all the time. It just happens to be in an area we need to be near. It also helps to have a Club level room. Free breakfast, snacks,etc.That way you feel like you are at home. This is an older hotel so the size of the bathroom was just barely adequate. I also don't like paying for parking but the cost was minimal. Other than that I can't say anything else negative about the hotel.
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10.0review from
The staff at the Sheraton were very attentive to customers and their needs especially Minge. The Hotel was centrally located to many businesses and restaurants. Services were great i rate this hotel a 5.
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9.4review from
The staff was amazing and friendly. Sent wine to our room for anniversary and helped out with cab driver trying to swindle us. Rate was amazing. Shower did not work well. Could not switch to bath.
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9.3review from
Great location easy access throughout San Diego. Though next to freeway, room was quiet. Easy parking and good staff.
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10.0review from
Great everything!
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10.0review from
The STAFF was the VERY BEST... WOW... Great front desk people extremely helpful Executive Floor staff always attentive... Housekeeper very good Maintenance Guy... did good Job. when he tried to fix the AC... Bar lady... was extremely helpful Room was Great and nice size .. nice remodeling job This was extremely nice Hotel... please trust me ..and stay there! TIP: Book on Kayak and 30 days in adv. then the rate will be MUCH less ,,, only 1/2 of the normal rate... NONE!!!!
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7.7review from
The hotel was clean and everyone was nice upon arrival. The walls were very thin. We could hear our neighbor's conversations and were woken up around 4am by some loud bass downstairs. Pretty disappointing considering everything else about the place was really nice.
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7.7review from
Close to airport. Parking was free and infront.. They did not call up for wake up. It was a disappointment. Tight quarters in the bathroom. The toilet situated too close to tub and basin.
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4.8review from
I enjoyed the overall hotel but did not like the way everyone was checked in. I called serveral times to see if I could do a early check in 30 mins before 4pm. I was told to call back in an hour to see the status of the room. Still wasn't ready. We arrived about 30 mins before check in time and was still told it wasn't ready. Left to go grab dinner and came back aroun 4:45pm to check in and had to wait in line for over 30 mins. The rooms were nice, but the beds were very squeaky. Very uncomfortable
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4.6review from
Close to restaurants and the shopping mall. I liked the in room Starbucks, free water bottles and nice bathroom. Right next to freeway so I could hear traffic constantly. No tv channel instructions and couldn't figure out the tv. It's not the typical hotel where we relax and watch movies at night. Also the mattresses did not seem for high quality. Felt stiff with good linens to make for poor mattress.
