Overview

El Capitan Hotel

2361 Mission Street, San Francisco, CA, United States
+1 415 695 1597

$50+

Rates
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Overall guest ratings

5.1/10 Okay
Based on 892 reviews
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Review highlights

  • 8.5
  • 7.3
  • 7.3
  • 3.4

Nearby

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    About

    A stay at El Capitan Hotel places you in the heart of San Francisco, minutes from Marsh Theater and close to Twin Peaks. This hotel is close to Union Square and University of San Francisco.

    Rooms

    Make yourself at home in one of the 89 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards.

    Rec, Spa, Premium Amenities

    Take advantage of recreation opportunities such as a nightclub, or other amenities including complimentary wireless Internet access and tour/ticket assistance.

    Business, Other Amenities

    Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

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    Amenities

    • Free Wi-Fi
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Business center
    • Concierge service
    • Night club
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    5.1 Okay
    Based on 892 reviews
    • 8.5 "Food is delicious."
    • 7.3 "Good location."
    • 7.3 "Internet works."
    • 6.2 "Service is ok."
    • 5.0 "Breakfast is mediocre."
    • 3.4 "Rooms are not good."
    • 3.4 "Not very clean."
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    Overall Rating

    5.2 Okay
    Based on 481 reviews
    • 7.1 "Good location."
      10.0 "Near to public transport, according to 100%."
    • 7.1 "Internet works."
    • 6.4 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 4.7 "Breakfast is below average."
    • 3.1 "Awful rooms."
      1.6 "84% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
      4.0 "60% didn't like the uncomfortable beds."
      2.2 "For 78%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      1.0 "90% had problems with the shower."
      3.7 "63% said rooms were small."
    • 3.0 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
      2.1 "79% thought it was rather dirty."

    Overall Rating

    4.4 Okay
    Based on 44 reviews
    • 7.0 "Good location."
    • 6.1 "Service is ok."
    • 3.4 "Not very comfortable."
    • 2.9 "Awful rooms."
      1.3 "87% complained about the bathroom."

    Overall Rating

    4.8 Okay
    Based on 26 reviews
    • 3.4 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      3.4 "66% said rooms were dirty."
    • 3.2 "Generally quite dirty."
      3.4 "66% said rooms were dirty."

    Overall Rating

    5.4 Okay
    Based on 338 reviews
    • 7.4 "Internet works."
    • 7.3 "Good location."
    • 6.0 "Service is ok."
    • 3.7 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      4.1 "59% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      2.1 "For 79%, the rooms looked old."
      1.1 "89% had problems with the shower."
    • 3.5 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      2.6 "74% thought it was rather dirty."
    • 2.7 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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