Overview

El Capitan Hotel

2361 Mission Street, San Francisco, CA, United States
+1 415 695 1597

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+1 415 695 1597
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Rates

Overall guest ratings

5.1/10 Okay
Based on 918 reviews
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Review highlights

  • 8.5
  • 6.9
  • 6.9
  • 3.5

Nearby

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    About

    With a stay at El Capitan Hotel, you'll be centrally located in San Francisco, convenient to Mission Dolores and Twin Peaks. This hotel is close to Union Square and University of San Francisco.

    Rooms

    Make yourself at home in one of the 89 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards.

    Amenities

    Take advantage of recreation opportunities such as a nightclub, or other amenities including complimentary wireless Internet access and tour/ticket assistance.

    Business, Other Amenities

    Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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    Amenities

    • Free Wi-Fi
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Business center
    • Concierge service
    • Night club
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    5.1 Okay
    Based on 918 reviews
    • 8.5 "Food is delicious."
    • 6.9 "Location is acceptable."
    • 6.9 "Internet is average."
    • 6.7 "Average value."
    • 5.5 "Breakfast is mediocre."
    • 3.5 "Not very clean."
    • 3.3 "Rooms are not good."
    • 2.1 "Terrible amenities."
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    Overall Rating

    5.3 Okay
    Based on 550 reviews
    • 7.0 "Internet works."
    • 6.7 "Location is acceptable."
      6.7 "Average proximity to the city centre, said 67%."
    • 6.6 "Average value."
    • 5.5 "Breakfast is mediocre."
    • 5.3 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
    • 3.1 "Awful rooms."
      1.4 "86% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."
      0.4 "96% thought they were poorly maintained."
      0.5 "95% had problems with the shower."
      5.0 "Only 50% said rooms were big enough."
      1.7 "For 83%, the rooms looked old."
      0.0 "Air conditioning was criticized by 100%."
    • 3.0 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
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    Overall Rating

    4.0 Mediocre
    Based on 73 reviews
    • 6.5 "Location is acceptable."
    • 5.2 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
    • 4.3 "Not very comfortable."
    • 4.1 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.0 "Awful rooms."
      4.0 "60% said rooms were dirty."

    Overall Rating

    4.6 Okay
    Based on 18 reviews
    • 3.0 "Awful rooms."

    Overall Rating

    5.7 Okay
    Based on 275 reviews
    • 7.4 "Good location."
    • 7.2 "Internet works."
      7.1 "71% said the wifi quality was great."
    • 6.8 "Average value."
    • 5.6 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
    • 4.0 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
      0.6 "94% thought they were poorly maintained."
    • 3.7 "Not very clean."
      3.7 "63% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
    • 3.6 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
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