Cons (-) Fridge kept making noise. Nobody would clean your room if u stay more than one night. No free parking.
2 stars
El Capitan Hotel
2361 Mission Street, San Francisco, CA 94110, United States
San Francisco, CA
See location+1 415 695 1597Overview
Offering a shuttle service to San Francisco International Airport, as well as free wireless internet, El Capitan Hotel is a comfortable place to stay in San Francisco. It is situated a short stroll from The LAB and Redstone Building.
El Capitan Hotel has recently been refurbished and offers luggage storage, laundry facilities and a 24-hour reception. A tour desk is on-site and 16th Street Mission Bart Station is minutes away on foot, making it convenient for guests to discover the local area and its attractions.
Hotel El Capitan has 84 well-appointed rooms that are accompanied by a range of essential amenities to ensure guests have a comfortable stay.
For those wishing to dine out during their stay at the hostel, there are a variety of eateries situated nearby. Dolores Park and San Francisco Armory are each within walking distance.
Amenities at El Capitan Hotel
- Free Wi-Fi
- Airport shuttle
- Laundry facilities
- Hairdryer
- ATM on-site
- 24hr front desk
- Safe
- Microwave
- Kitchen
- Storage available
Kitchen
- Microwave
- Kitchen
Services and conveniences
- ATM on-site
- 24hr front desk
Parking and transportation
- Airport shuttle
Bathroom
- Hairdryer
Laundry
- Laundry facilities
General
- Storage available
Health and safety
- Safe
Basics
- Free Wi-Fi
Reviews of El Capitan Hotel
4.7
Mediocre
553 verified ratings
Wonderful
28
Very good
22
Good
64
Okay
40
Fair
72
Mediocre
79
Poor
248
Summary of reviews
Guests say
Guests appreciated the convenient location of the hotel, but many expressed dissatisfaction with the cleanliness of the rooms and the quality of service provided by the staff. Issues such as dirty bathrooms, unhelpful staff, and long check-in times were frequently mentioned. Overall, while some guests found value in the price, the negative aspects overshadowed their experience.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
4.7 out of 10
35 reviews
4.4 out of 10
8 reviews
All reviews
Pros (+) The price was great, the location was good for me, and the staff was pretty good about blocking me a room in advance. The rooms were decent and had sinks, nice TVs, dressers, and lots of closet space. The beds were ok but not great.
Cons (-) The restrooms were disgusting. The kitchen needs cleaning and refurbishing. Some jackass was talking loudly on his cell phone and playing music at 1:30 a.m. I couldn't close my window to tune him out. It was really annoying.
Pros (+) The building is historic. The historic El Capitan Inn over the former grand El Capitan Hote from 1960s, but now a parking lot however the historic hotel portion remains. It is a great deal for the price. Great friendly employees. Friendly housekeeping. Safe area with vibrant hispanic culture. You feel like youre in Mexico, Central, and South America. Very fascinating.
Pros (+) Gate lock from neighborhood.
Cons (-) Have to pay parking and the shower and toilet are in a commons area.
Pros (+) None.
Cons (-) Didn't really stay. Saw the place and cancelled immediately.
Pros (+) Price was affordable, but you can see why.
Cons (-) The location while convenient to many things is not in a great area. Recommendation: arrive during daylight hours. Make sure your rooms are properly cleaned, our toilet had feces in it! Overall: We won't be returning, but this could work well for some people.
Pros (+) It's cheap and there's a bed. That's about the only thing this hotel has going for it.
Cons (-) The staff is rude, the bathrooms smell worse than the outhouses at Coachella, and the whole hotel is incredibly grimey. I think a more accurate description is a hostel with private rooms.
Pros (+) Location.
Cons (-) Noise.
Cons (-) the worst hotel I ever stayed. No parking, no towel, bad costumer services. And plus as soon as I checked in and go and check out the room. I gave back the key to them and leave. They charged $94 and it's not worth it. To be honest I would like to get refund. Plus bad neighbors
Pros (+) Nothing
Cons (-) Paid for parking Bed Bathroom Utilities Dirty Small Uncomfortable No towels No AC Rude staff Ghetto area Expensive because of paid parking $25 for 24 hours and no in-out policy if paying for 12 hour parking. Loud neighbors Ugly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at El Capitan Hotel?
El Capitan Hotel offers a range of essential amenities including free Wi-Fi, luggage storage, laundry facilities, and a 24-hour reception. Additionally, there is an ATM on-site and a ticket service available.
What can I expect from the food quality at El Capitan Hotel?
El Capitan Hotel does not offer on-site dining options, but there are a variety of eateries situated nearby for guests to enjoy.
How clean are the rooms at El Capitan Hotel?
Some guests have expressed concerns about cleanliness, mentioning issues such as filthy rooms, black mold, and infestations. It's recommended to check recent reviews for updated information on room cleanliness.
Is parking available at El Capitan Hotel?
El Capitan Hotel offers parking, but some guests have mentioned that it is not free and have been ticketed. It's advisable to inquire about parking details before your visit.
When is the best time to visit El Capitan Hotel?
The high season at El Capitan Hotel is in May, while the low season is in January. Consider these factors when planning your visit to ensure a more comfortable and enjoyable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests recommended requesting a room away from the street to minimize noise disturbances.
Check Nearby Parking Options
Guests suggested exploring nearby parking options as the hotel's parking may incur an additional cost.
Verify Airport Shuttle Service
Double-check the availability and cost of the airport shuttle service, as some guests reported discrepancies in the information provided.
Plan for Shared Facilities
Keep in mind that the hotel offers shared bathrooms, so guests may want to prepare for this arrangement.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Dolores Park and the San Francisco Armory for convenient exploration.
Confirm Room Amenities
Prior to booking, ensure that the room selected meets specific requirements, as some guests reported issues with cleanliness and facilities.
Be Mindful of Noise Levels
Prepare for potential noise from the surrounding area, especially if staying in a street-facing room.
Consider Security Deposit
Guests highlighted the requirement for a security deposit, so it's advisable to factor this into the overall budget for the stay.
Manage Expectations for Room Size
Some guests mentioned that the rooms are compact, so it's helpful to be prepared for this when making a reservation.
Address Concerns Promptly
If any issues arise during the stay, promptly communicate with the staff to seek resolution, as some guests reported challenges with the hotel's services.
Location
2361 Mission Street, San Francisco, CA 94110
What's nearby
- Mission Dolores San Francisco0.6 mi
- San Francisco City Hall1.4 mi
- Civic Center Plaza1.4 mi
- Moscone Center1.9 mi
- Union Square2.1 mi
- Museum of Modern Art2.1 mi
- Oracle Park2.1 mi
- Transamerica Pyramid2.6 mi
- San Francisco-Oakland Bay Bridge2.7 mi
- Downtown San Francisco2.7 mi
- Embarcadero2.8 mi
- Ferry Building2.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about El Capitan Hotel
Low season | October |
|---|---|
High season | March |
Average price (weeknight) | $201 |
Average price (weekend night) | $206 |
When to book a room at El Capitan Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at El Capitan Hotel
FAQs when booking at El Capitan Hotel
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See most recommended stays in San FranciscoGood to know
Value for money | 4.6 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | San Francisco |
Distance to airport | 9.8 mi |
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