Cons (-) We went to check in and no one was available. The entire place was closed and locked. We ended up cancelling our reservation and went to a different resort.
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Amenities at cocopeleinn2
- Room service
- Free Wi-Fi
- Airport shuttle
- Laundry facilities
- 24hr front desk
- Safe
- Microwave
- Refrigerator
- Air-conditioned
- Storage available
Reviews of cocopeleinn2
8.7
Very good
125 verified ratings
Wonderful
76
Very good
21
Good
13
Okay
5
Fair
7
Mediocre
2
Poor
1
Summary of reviews
Pros (+)
Cons (-)
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
101 reviews
4 out of 10
1 review
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's amenities?
The hotel offers contactless check-in/check-out, face masks for guests, and physical distancing rules to ensure a safe and comfortable stay. Additionally, guests can enjoy the convenience of ticket service, concierge service, and room service.
How is the quality of the beds and pillows at the hotel?
Guests have mentioned that the rooms are spacious and clean, with wonderful air conditioning. However, some guests found the bed and pillows to be extremely hard with loud plastic covering.
Is parking available at the hotel?
While some guests mentioned a lack of secure parking, the hotel offers shuttle services and is located in a quiet street view, providing a peaceful environment for guests.
What can guests expect from the hotel's food quality?
Guests have praised the great kitchen and the super friendly staff at the hotel. Additionally, food can be delivered to guest accommodation, providing convenience for guests.
How is the cleanliness and customer service at the hotel?
The staff at the hotel are known for being very helpful and friendly, providing a comfortable and welcoming atmosphere for guests. However, some guests have mentioned concerns about cleanliness, such as dirty bathrooms and the need for more thorough cleaning.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with Good Water Pressure
Some guests mentioned that the water pressure in the showers was low, so consider inquiring about this when booking a room.
Consider Bringing Earplugs
A few guests noted that the hotel is located on a main road, so light sleepers may want to bring earplugs for a more peaceful rest.
Take Advantage of Laundry Service
Guests appreciated the on-site laundry service, which can be convenient for those on longer trips.
Inquire About Secure Parking
If you're traveling with a vehicle, it may be helpful to check with the hotel about the availability of secure parking, as a few guests mentioned this as a concern.
Enjoy the Family-Friendly Atmosphere
Several guests highlighted the family-friendly nature of the hotel, making it a good choice for those traveling with children.
Explore Nearby Attractions
The hotel's proximity to attractions like Cahal Pech and Xunantunich makes it a great base for exploring the area's historical sites.
Take Advantage of the Kitchen Facilities
With a well-equipped kitchen available, guests can consider preparing their meals or snacks during their stay.
Appreciate the Helpful Staff
Many guests praised the friendly and helpful nature of the hotel staff, making for a welcoming and accommodating experience.
Consider Room Location
As the hotel offers rooms with different views, it might be worth requesting a room away from the main road for a quieter stay.
Embrace the Convenient Location
The hotel's location near a variety of dining options and with easy access to downtown makes it a convenient choice for exploring San Ignacio.
Location
26 George Price Highway, San Ignacio 00011
What's nearby
- Cahal Pech0.4 mi
- Xunantunich6.8 mi
- El Pilar9 mi
- Mountain Pine Ridge Forest Reserve24.9 mi
- Caracol27.5 mi
Policies
Check-in/Check-out | Check in anytime after 11:00 AM, check out anytime before 10:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
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See most recommended stays in San IgnacioGood to know
Value for money | Distance to city center |
|---|---|
4.0 | 1.0 mi |