Pros (+) Everything was amazing
Cons (-) Having a corkscrew at the room
4 stars
Sheraton San Jose Hotel, Costa Rica
Photos of Sheraton San Jose Hotel, Costa Rica
Overview
Located in the trendy, upscale suburb of Escazú, the Sheraton San Jose Hotel, Costa Rica is close to the attractions and conveniences of the metropolitan area, but with a more relaxed pace. We are just 5 kilometers west of Sabana Park and 9 kilometers away from San Jose itself. Close to several corporate headquarters, restaurants, and shops, the hotel is within walking distance of the Golden Mile, the commercial center of Escazú.RoomsOur guest rooms feature first-class amenities to ensure a relaxing stay. Stay connected with wireless High Speed Internet Access at the desk with an ergonomic chair. Watch a movie on the 42-inch LCD flat screen TV with cable channels, or listen to your favorite music on the iHome docking station/clock/radio. And enjoy a restful night on the plush Sheraton Sweet Sleeper Bed.After a day of friends, family, or business, there is one more thing to savor at this Sheraton: the welcome of our guest rooms, which are completely smoke-free.
Latest deals for Sheraton San Jose Hotel, Costa Rica
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sheraton San Jose Hotel, Costa Rica
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
- Business center
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Interconnected room(s) available
- Mountain view
- Storage available
- Seating area
- Slippers
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Microwave
- Coffee machine
- Dining table
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Things to do
- Gift shop
- Eco tourism
- Casino
- Pool table
Pool and spa
- Outdoor pool
- Pool with a view
- Sauna
Parking and transportation
- Free parking
- Airport shuttle
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Sheraton San Jose Hotel, Costa Rica
8.6
Very good
1614 verified ratings
Wonderful
1024
Very good
267
Good
173
Okay
67
Fair
32
Mediocre
18
Poor
33
Summary of reviews
Guests say
Guests appreciated the delicious breakfast options available at the hotel, but many expressed dissatisfaction with the cleanliness of the rooms and the overall service. Issues ranged from billing problems and delays in receiving requested items to safety concerns regarding the building's layout. Overall, while the breakfast was a highlight, the service and cleanliness left much to be desired.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
649 reviews
8.9 out of 10
5 reviews
All reviews
Pros (+) I have enjoyed staying there for the last 3 years and will continue staying there I enjoy the Casino and the staff there
Cons (-) I don't have anything to say that I didn't enjoy
Cons (-) We've stayed here before and things were better then. This time we reserved a crib ahead of time, and when we arrived we were told that the crib is on its way. 30 minutes passed and still no crib and no word from anyone. I called reception again and they said that the crib was not coming anymore since they didn't have one for us anymore. They didn't offer any solutions, just said no crib. I asked ...
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Pros (+) The hotel staff was excellent with communication and accommodating my needs. The rooms were spacious, spotless, and well stocked with necessary items.
Cons (-) The hotel is a bit secluded and not within walking distance of anywhere, really.
Pros (+) The Sheratons transportation service is highly over priced use local cabs . They charge almost double the normal rate for shuttle service
Cons (-) The shuttle service is highly over priced and they don't know where they are going
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Sheraton San Jose Hotel, Costa Rica?
Guests have described the breakfast at Sheraton San Jose Hotel as very good, with a nice variety of options, both local and international. The omelets are particularly praised, and the buffet is highly recommended.
Are the beds at Sheraton San Jose Hotel comfortable?
The beds at Sheraton San Jose Hotel are frequently described as amazing and very comfortable by guests. The quality of the beds is highlighted as one of the positive aspects of the stay.
Is there free parking available at Sheraton San Jose Hotel?
Yes, Sheraton San Jose Hotel offers free parking, making it convenient for guests who are driving to the hotel. This amenity has been positively mentioned in guest reviews.
How is the cleanliness at Sheraton San Jose Hotel, Costa Rica?
Guests have consistently praised the cleanliness of Sheraton San Jose Hotel, describing it as clean, beautiful, and very accommodating. The staff's efficiency in maintaining a clean environment has been positively noted.
What are the dining options like at Sheraton San Jose Hotel?
Sheraton San Jose Hotel offers lots of dining options with good food, including a casino in the hotel. The breakfast is particularly highlighted as great, and the pricing is considered very good compared to other places.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Club Room Benefits
Guests who stayed in the club rooms enjoyed evening snacks and excellent breakfast in the club lounge, with very friendly staff. However, some guests mentioned being overcharged for items in the downstairs restaurant, so it's advisable to double-check bills.
Be Mindful of Noise Levels
Some guests reported loud music blaring from 9 pm to 2 am, affecting their sleep. It's advisable to inquire about potential noise disturbances and request a quieter room if needed.
Check for Dress Code
The hotel's sit-down dinner restaurant has a dress code that prohibits shorts and sandals, which may not align with the casual attire typically worn in Costa Rica. Guests should be aware of this policy when planning their dining experiences.
Verify Room Amenities
While many guests praised the comfortable beds and spacious rooms, a few mentioned missing shower heads and encountering dated bathrooms. It's recommended to verify the availability of all expected amenities upon check-in.
Consider Transportation
The hotel offers free parking and an airport shuttle, which can be convenient for guests. However, a few guests noted the absence of a free airport shuttle, so it's advisable to confirm transportation options in advance.
Explore Nearby Attractions
The hotel is located within a reasonable distance from various attractions, including Parque Metropolitano La Sabana and Museo de Arte Costarricense. Guests interested in exploring the area may find these attractions worth visiting.
Be Aware of Noise Disturbances
Some guests reported noise issues, including blaring music and unaddressed complaints about noise disturbances. It's advisable to inquire about the hotel's measures to mitigate noise disruptions.
Check for Cleanliness Concerns
While many guests praised the cleanliness and comfort of the hotel, some mentioned cleanliness issues in specific areas, such as the gym, pool, and bathrooms. Guests may want to verify the cleanliness of facilities upon arrival.
Consider Dining Options
The hotel offers various dining options, including a restaurant, bar/lounge, and food delivery to guest accommodations. However, guests should be aware of potential limitations, such as crowded restaurants and limited menu options for specific dietary preferences.
Location
Route 27, San José 10203
What's nearby
- Cariari Country Club2 mi
- Parque de Diversiones2.1 mi
- Plaza Real Cariari2.3 mi
- Estadio Nacional de Costa Rica3.3 mi
- Parque Metropolitano La Sabana3.6 mi
- Costa Rican Center of Science and Culture5.2 mi
- San Jose Parque Central5.3 mi
- Melico Salazar Theater5.3 mi
- Plaza de la Cultura5.5 mi
- Teatro Nacional de Costa Rica5.5 mi
- Museo de Oro5.5 mi
- Barrio Amón5.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton San Jose Hotel, Costa Rica
Low season | September |
|---|---|
High season | October |
Average price (weeknight) | $171 |
Average price (weekend night) | $140 |
When to book a room at Sheraton San Jose Hotel, Costa Rica
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.4 |
|---|---|
Distance to city center | 4.2 mi |
Nearest Airport | San José Juan Santamaria Intl |
Distance to airport | 4.8 mi |
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