Intercontinental Hotels San Juan

8.7
Excellent

Based on 2,238 reviews
 
5961 Isla Verde Avenue, San Juan 00979, Puerto Rico
  +1 800 863 7818
Intercontinental Hotels San Juan - San Juan, Puerto Rico
Check-in
Check-out
Compare vs. KAYAK |
Priceline $149
KAYAK $204
Hotwire $212
Priceline
per night
KAYAK
per night
Hotwire
per night

Good to know

Distance to city center 6.0 mi
Location rating 9.5
Nearest Airport San Juan Luis Munoz Marin Intl
Distance to airport 1.2 mi

Rooms

Check-in
Check-out

Standard Rooms

$149+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$149 per night

Deluxe Rooms

$330+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$330 per night
IMAGE
King bed
$394 per night
IMAGE
Unknown
$408 per night
IMAGE
Unknown
$420 per night
IMAGE
Double bed
$434 per night
IMAGE
Unknown
$435 per night
IMAGE
Unknown
$446 per night
IMAGE
Unknown
$448 per night
IMAGE
Double bed
$450 per night
IMAGE
Double bed
$453 per night
IMAGE
Unknown
$458 per night
IMAGE
Unknown
$488 per night
IMAGE
Double bed
$493 per night
IMAGE
Double bed
$505 per night
IMAGE
Double bed
$510 per night
IMAGE
Double bed
$514 per night
IMAGE
Double bed
$514 per night
IMAGE
Unknown
$524 per night
IMAGE
Unknown
$528 per night
IMAGE
Unknown
$551 per night
IMAGE
Unknown
$565 per night
IMAGE
Unknown
$566 per night
IMAGE
Unknown
$566 per night
IMAGE
King bed
$586 per night
IMAGE
Unknown
$588 per night
IMAGE
Unknown
$594 per night
IMAGE
Unknown
$610 per night
IMAGE
Unknown
$625 per night
IMAGE
Unknown
$655 per night
IMAGE
Unknown
$693 per night
IMAGE
Unknown
$719 per night
IMAGE
Unknown
$744 per night

Double Rooms

$195+

Photo
Bed Type
Provider
Nightly
IMAGE
Double bed
$195 per night
IMAGE
Double bed
$204 per night
IMAGE
Unknown
$276 per night
IMAGE
Unknown
$289 per night
IMAGE
Unknown
$295 per night
IMAGE
Unknown
$298 per night
IMAGE
Double bed
$423 per night
IMAGE
Unknown
$478 per night
IMAGE
Unknown
$601 per night
IMAGE
Unknown
$611 per night
IMAGE
Unknown
$611 per night
IMAGE
Double bed
$612 per night
IMAGE
King bed
$701 per night

Executive Rooms

$598+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$598 per night

King Rooms

$224+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$224 per night
IMAGE
Unknown
$277 per night
IMAGE
King bed
$378 per night
IMAGE
King bed
$498 per night
IMAGE
Unknown
$561 per night
IMAGE
Unknown
$590 per night
IMAGE
King bed
$686 per night
IMAGE
King bed
$686 per night
IMAGE
Unknown
$689 per night
IMAGE
Unknown
$689 per night
IMAGE
King bed
$774 per night

Superior Rooms

$212+

Photo
Bed Type
Provider
Nightly
IMAGE
Double bed
$212 per night
IMAGE
Unknown
$218 per night
IMAGE
Unknown
$218 per night
IMAGE
Double bed
$219 per night
IMAGE
Unknown
$223 per night
IMAGE
Double bed
$224 per night
IMAGE
Double bed
$226 per night
IMAGE
Double bed
$227 per night
IMAGE
Unknown
$234 per night
IMAGE
Double bed
$240 per night
IMAGE
Unknown
$241 per night
IMAGE
King bed
$242 per night
IMAGE
Unknown
$243 per night
IMAGE
Unknown
$244 per night
IMAGE
King bed
$261 per night
IMAGE
Double bed
$298 per night
IMAGE
King bed
$325 per night
IMAGE
Double bed
$325 per night
IMAGE
Unknown
$342 per night
IMAGE
King bed
$362 per night
IMAGE
Unknown
$378 per night
IMAGE
Unknown
$383 per night
IMAGE
Double bed
$390 per night
IMAGE
Unknown
$400 per night
IMAGE
Unknown
$436 per night
IMAGE
Double bed
$445 per night
IMAGE
Unknown
$454 per night
IMAGE
Unknown
$474 per night
IMAGE
Unknown
$532 per night
IMAGE
Unknown
$648 per night
IMAGE
Unknown
$655 per night

Reviews

Traveler rating

145
32
19
16
7

Time of year

Traveler type

Show reviews that mention

+
beautiful beach in 95 reviews
close to the airport in 31 reviews
drained water in 12 reviews
excelente el in 2 reviews
good service in 43 reviews
great location in 79 reviews
nice hotel in 72 reviews
ocean view in 21 reviews
overpriced and of poor quality in 6 reviews
pool area in 94 reviews
remove the charges in 2 reviews
resort fee in 35 reviews
san juan in 12 reviews
sand fleas in 5 reviews
staff was great in 109 reviews
  • Excellent
    May 2019
    10.0

    Outstanding service all around. Only hiccup was the TV in the room that kept losing its signal also trouble with the remote. Otherwise no issues.

  • Excellent
    Dec 2016
    10.0

    Great Spot

    Staff was great! Location Excellent it was close to the airport but you didn't hear the airport!

  • Good
    Aug 2016
    6.2

    The location is right on the beach, close to the airport. Good views from the ocean facing rooms. We were on the 16th floor and it was great. Lots of restaurants nearby and within the hotel. The rooms are spacious and the bed is comfortable. Great housekeeping staff, very friendly and helpful

    Sand fleas...a tiny bug that bites like a mosquito/bed bug. They were all over in our room. This was before we had even stepped on the beach, so they were there before we came and stayed with us till the end. We had to apply bug repellent to sleep and not be bitten. No activities by the hotel. They charge a resort fees but it feels more like a traditional hotel rather than a resort. Tiny bathrooms No easy access to clothes dryer, c'mon you are on the beach.

  • Excellent
    May 2016
    8.2

    The staff was very helpful

    The staff, the view

    Sliding door to balcony was hard to open and close.

  • Mediocre
    Jan 2016
    2.5

    Go somewhere else

    Nothing

    I paid a butt-ton of money to stay at this hotel. The girl at the front desk didn't even say hello to me when I was checking in. That says it all right there. Then she hit me with a massive resort fee, which definitely was not worth it. Then I said to her: "If you're going to hit me with an 18 percent resort fee, you might want to ease the blow with a simple greeting." Probably won't be headed back to Puerto Rico anytime soon. I'll just stay in NY where people treat you like shit, but at least you're still in NY.

  • Excellent
    Mar 2015
    10.0

    Home away from home

    What's not there to like?

    There's nothing there not to like!

  • Excellent
    Mar 2015
    9.7

    Comfortable, clean and understated luxury

    Had to spend one extra day in PR after vacation elsewhere, and we randomly picked the IH. We were pleasantly surprised. They let us do early check-in 4 hours before the regular time. The room was very comfortable for all 4 of us, and the beds were super comfortable. The facilities were also great, beautiful pools and of course a nice beach. Will be back for a longer stay next time.

    It's not inexpensive, but still a good value.

  • Good
    Jan 2015
    6.2

    The staff was friendly

    This is not an all inclusive resort, it does not even offer breakfast. We do not feel like we got our money's worth.

  • Good
    Sep 2014
    6.3

    location to beach and pool

    Dollar you to death. They charge 22.00 a day for beach taxes and do not tell you to you check out and then apply it to the 200.00 that you must put down when check in. ( THIS IS JUST FRAUD ). when I paid 6.00 usd to use there computer in there business center, the internet would not work. They refused to refund my money. Told me to come back tomorrow and i could use the computer for free. I told them i was checking out today and wanted credit for my 6.00. I was told by management they could not refund me. Due to these hidden cost, we moved to a different hotel.

  • Mediocre
    Aug 2014
    3.3

    Liked the pool and beach.

    Service was horrible. Staff wasn't friendly. Had to ask front desk 3 times for someone to unclog our bathroom shower (super unhygienic) and after everything was said and done they didn't come to fix it or move us rooms. They didn't even compensate us for the horrible inconvenience. The place felt really run down and in a not so safe location for walking around. Additionally the bathroom wouldn't stop flushing all night so the sound of water was really annoying. Not to mention the smell of this rancid running water. Waist experience at an intercontinental (which I'm truly a fan of usually).

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

The San Juan Hotels Intercontinental Hotels San Juan is located on miles of white sand on the Isla Verde Beach and convenient to historic Old San Juan, the financial district, and other attractions. This air-conditioned establishment is ideal for a family vacation and offers 398 non-smoking guestrooms and 22 suites. It is less than a mile from Luis Munoz Marin International Airport and six miles from F.L. Ribas Dominicci Airport. Every room at the hotel is outfitted with comfortable beds with crisp linens, fine fabrics, deluxe bathroom amenities, and modern features. An iron and ironing board, in-room safe, tea maker, coffeemaker, and hairdryer are provided. There is a separate living room with a sofa bed, dining table, dressing room, and a whirlpool tub. Guests can also enjoy bathrobes, complimentary high-speed wireless Internet access, flat-screen television with cable channels, and a stereo. Akua Spa is available on-site with body treatments, facial treatments, and massages available for guests who want extra relaxation. There is also a 24/7 fitness center with sauna and steam room. Guests can also enjoy walking or jogging down two miles of sand on the beach near the resort. There are several restaurants at Intercontinental San Juan. Aleli offers breakfast and dinner on an al fresco basis. Akua Bar is poolside and serves snacks, sandwiches, and beverages. Ocean Breeze is open for breakfast, lunch, and dinner with pizza, salad, and local seafood on the menu. Guests who are looking for espresso, fruit, and sandwiches can enjoy La Bodeguita in the main lobby.

KAYAK

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

Based on 2,238 reviews

9.5

Beach

9.5

Location

5.7

Comfort

3.8

Value

Things to Know

  • Friendly atmosphere
  • Nice building
  • Friendly service

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased accessibility
Business center
Car rental
Internet
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24hr front desk
Safe
Sauna
Playground
Pool table
Storage available
Terrace/Patio
Elevator
Massage
ATM on-site
Hairdryer
Babysitting/child services (surcharge)
Pets not allowed
Parking (surcharge)
Wedding services
Currency exchange on-site
Laundry facilities
Private beach

Photos

Intercontinental Hotels San Juan - San Juan - Bedroom All Photos (36)
Intercontinental Hotels San Juan - San Juan - Balcony Balcony (1)
Intercontinental Hotels San Juan - San Juan - Banquet hall Banquets (1)
Intercontinental Hotels San Juan - San Juan - Bar Bar (2)
Intercontinental Hotels San Juan - San Juan - Bathroom Bathroom (1)
All Photos (36)
Lounge (1)
Room amentity (1)
SPA (1)
Restaurant (1)
Pool (2)
Banquets (1)
Balcony (1)
Bedroom (11)
Bar (2)
Dinning room (1)
Lobby (1)
Outdoors (1)
Living room (6)
Gym (1)
Conference (1)
Bathroom (1)
Hotel amenity (2)
All Photos (36)

Location

Most Popular Landmarks

  • Ocean Park 2.2 mi
  • Museo de Arte de Puerto Rico 3 mi
  • Plaza las Americas 3.8 mi
  • Condado Beach 4.1 mi
  • Castillo de San Cristobal 6.2 mi
  • The Poet's Passage 6.5 mi

San Juan Travel Guide

Learn about San Juan on KAYAK

Getting Around

San Juan Luis Munoz Marin Intl 1.2 mi
San Juan Isla Grande 5.1 mi

Nearby hotels

Closest

8.5 Excellent (7 reviews)
0.1 mi
8 Excellent (1,105 reviews)
0.16 mi
8.8 Excellent (1,222 reviews)
0.16 mi
Best prices found by KAYAK users in the past 72 hours.

Cheapest

8 Excellent (327 reviews)
0.17 mi
8 Excellent (1,105 reviews)
0.16 mi
8.9 Excellent (88 reviews)
0.24 mi
Best prices found by KAYAK users in the past 72 hours.

Most recommended

9.3 Excellent (12 reviews)
0.24 mi
9 Excellent (13 reviews)
0.24 mi
9 Excellent (661 reviews)
0.26 mi
Best prices found by KAYAK users in the past 72 hours.