Pros (+) I enjoyed my stay, loved the beach, pool, room and location. I would recommend the facility to others and would use visit them in the future.
4 stars
The Royal Sonesta San Juan
Photos of The Royal Sonesta San Juan
Overview
The San Juan Hotels Intercontinental Hotels San Juan is located on miles of white sand on the Isla Verde Beach and convenient to historic Old San Juan, the financial district, and other attractions. This air-conditioned establishment is ideal for a family vacation and offers 398 non-smoking guestrooms and 22 suites. It is less than a mile from Luis Munoz Marin International Airport and six miles from F.L. Ribas Dominicci Airport.
Every room at the hotel is outfitted with comfortable beds with crisp linens, fine fabrics, deluxe bathroom amenities, and modern features. An iron and ironing board, in-room safe, tea maker, coffeemaker, and hairdryer are provided. There is a separate living room with a sofa bed, dining table, dressing room, and a whirlpool tub. Guests can also enjoy bathrobes, complimentary high-speed wireless Internet access, flat-screen television with cable channels, and a stereo.
Akua Spa is available on-site with body treatments, facial treatments, and massages available for guests who want extra relaxation. There is also a 24/7 fitness center with sauna and steam room. Guests can also enjoy walking or jogging down two miles of sand on the beach near the resort.
There are several restaurants at Intercontinental San Juan. Aleli offers breakfast and dinner on an al fresco basis. Akua Bar is poolside and serves snacks, sandwiches, and beverages. Ocean Breeze is open for breakfast, lunch, and dinner with pizza, salad, and local seafood on the menu. Guests who are looking for espresso, fruit, and sandwiches can enjoy La Bodeguita in the main lobby.
Latest deals for The Royal Sonesta San Juan
Double room
Executive room
King room
Deluxe room
Queen room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Royal Sonesta San Juan
- Beachfront
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
Basics
- Wi-Fi (surcharge)
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
General
- Beachfront
- Family rooms
- Sea view
- Garden view
- Telephone
- Carpeted
- City view
- Pool view
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Hypoallergenic
- No smoking
- Non-feather pillow
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Coffee shop
Pool and spa
- Spa and wellness center
- Pool bar
- Hot tub
- Outdoor pool
- Sauna
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Garden
Things to do
- Gift shop
- Eco tourism
- Beauty salon
- Horse riding
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
Parking and transportation
- Parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Family friendly
- Kids meals
- Kids' outdoor play equipment
Workspace
- Desk
Fitness
- Fitness center
Reviews of The Royal Sonesta San Juan
8.8
Very good
1148 verified ratings
Wonderful
650
Very good
194
Good
115
Okay
48
Fair
57
Mediocre
23
Poor
61
Summary of reviews
Pros (+)
Cons (-)
Reviews(7)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
All reviews
Pros (+) Bed was very comfortable,room was dated and many broken things when asked to switch they charged more money
Cons (-) Excellent hotel but very expensive.
Cons (-) Outstanding service all around. Only hiccup was the TV in the room that kept losing its signal also trouble with the remote. Otherwise no issues.
Pros (+) Staff was great! Location Excellent it was close to the airport but you didn't hear the airport!
Pros (+) The location is right on the beach, close to the airport. Good views from the ocean facing rooms. We were on the 16th floor and it was great. Lots of restaurants nearby and within the hotel. The rooms...
Cons (-) Sand fleas...a tiny bug that bites like a mosquito/bed bug. They were all over in our room. This was before we had even stepped on the beach, so they were there before we came and stayed with us till ...
Read more
Pros (+) The staff, the view
Cons (-) Sliding door to balcony was hard to open and close.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at The Royal Sonesta San Juan?
Guests have described the beds at The Royal Sonesta San Juan as very comfortable, with crisp linens and fine fabrics.
What dining options are available at The Royal Sonesta San Juan?
The hotel offers several dining options, including Aleli for breakfast and dinner, Akua Bar for poolside snacks, Ocean Breeze for breakfast, lunch, and dinner, and La Bodeguita for espresso, fruit, and sandwiches in the main lobby.
Is parking available at The Royal Sonesta San Juan?
The hotel offers valet parking for guests' convenience.
What are some common concerns about The Royal Sonesta San Juan?
Some guests have mentioned that the food and drinks are overpriced, and a few have experienced discomfort due to sand fleas and less comfortable beds.
When is the best time to visit The Royal Sonesta San Juan?
The high season at The Royal Sonesta San Juan is in January, while the low season is in October.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pool comes highly recommended.
Consider Low Season for Better Rates
If you're looking to save on accommodation costs, consider visiting in October, which is considered the low season.
Explore Nearby Attractions
Take advantage of the hotel's convenient location near attractions like Old San Juan, Isla Verde Beach, and Carolina Beach, all within a short distance from the hotel.
Be Mindful of Overpriced Food and Drinks
Some guests found the food and drinks to be overpriced, so consider exploring dining options outside the hotel for more budget-friendly meals.
Check for Private Bookings
Guests reported instances where private bookings disrupted public areas. It's advisable to inquire about any potential private bookings that may affect your access to certain facilities during your stay.
Request Beach Towels in Advance
To avoid any inconvenience, consider requesting beach towels in advance, as some guests experienced shortages during their visits.
Consider Noise Levels
If you're sensitive to noise, consider requesting a room away from potential sources of noise, as some guests mentioned noise-related issues during their stay.
Check for Room Maintenance
Some guests reported minor maintenance issues in their rooms, such as stiff doors and bathroom fixtures. It may be helpful to check the room for any such issues upon arrival and report them promptly.
Inquire About PR Food Options
If you're interested in trying local cuisine, consider inquiring about the availability of Puerto Rican food options at the hotel's restaurants.
Be Prepared for Resort Fees
Keep in mind that resort fees, taxes, and additional charges may apply, potentially increasing the overall cost of your stay.
Location
5961 Isla Verde Avenue, Carolina 00979
What's nearby
- Isla Verde Beach412 yd
- Isla Verde0.5 mi
- Carolina Beach1 mi
- Barbosa Park2 mi
- Ocean Park2.3 mi
- University of Puerto Rico3.4 mi
- Plaza Carolina4.5 mi
- Cruise Line Terminal6.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Royal Sonesta San Juan
Low season | October |
|---|---|
High season | January |
Average price (weeknight) | $423 |
Average price (weekend night) | $436 |
When to book a room at The Royal Sonesta San Juan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Royal Sonesta San Juan
FAQs when booking at The Royal Sonesta San Juan
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in CarolinaMost recommended
See most recommended stays in CarolinaGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 5.9 mi |
Nearest Airport | San Juan Luis Munoz Marin Intl |
Distance to airport | 1.1 mi |
Everything you need to know for your stay in Carolina
Complete your trip
Popular destinations