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CasaBlanca Hotel

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Best Reception

316 Fortaleza Street, San Juan 901, Puerto Rico

+1 787 725 3436

$125+

CasaBlanca Hotel

Overview
Reviews
Photos
Map

CasaBlanca Hotel - San Juan - Building

Provided by CasaBlanca Hotel

CasaBlanca Hotel - San Juan - Bedroom

Provided by CasaBlanca Hotel

CasaBlanca Hotel - San Juan - Lobby

Provided by CasaBlanca Hotel

Overall guest ratings

8.9/10 Excellent

Based on 1069 reviews

Review highlights

Service

9.7
Location

9.5
Comfort

4.1
Breakfast

3.0

Good to know

Friendly service
Stylish hotel
Beautiful architecture

Nearby

About

CasaBlanca Hotel features a rooftop terrace and puts you within a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral. For a bite to eat, guests can check out Cafe Americain, which serves local cuisine and is open for breakfast, lunch, and dinner. Rooms at this Mediterranean hotel offer up nice touches like comfy beds and designer toiletries, along with flat-screen TVs and room service.

Hotels.com

Amenities

Parking
Free Wi-Fi
Facilities for Disabled Guests
Internet
Concierge service
No smoking
Bar/Lounge
Express check out
Air-conditioned
24 Hour Front Desk
Designated smoking area
Storage available
Terrace/Patio
Business center
Room service
Restaurant
Cable or satellite TV
Babysitting/child services (surcharge)
Pets not allowed
Wedding services

Guest Reviews

All Reviews

Couples

Families

Solo

Overall Rating

8.9 Excellent

Based on 1,069 reviews

Service

9.7

Location

9.5

Vibe

8.7

WiFi

7.1

Room

5.2

Bar and Beverages

4.4

Comfort

4.1

Breakfast

3.0

Overall Rating

8.9 Excellent

Based on 855 reviews

Service

9.8

Location

9.6

Vibe

8.5

Room

5.1

Bar and Beverages

4.5

Comfort

3.9

Breakfast

2.8

Overall Rating

8.9 Excellent

Based on 181 reviews

Service

9.7

Location

9.4

Vibe

9.0

Room

5.2

Overall Rating

8.5 Excellent

Based on 32 reviews

Service

9.7

Location

9.1

Vibe

8.9

Amenities

6.3

Room

5.0

Comfort

4.0

Recent Reviews

All reviews
Positive
Neutral
Negative

7.4

Smallest room!

Pros: I liked the location on Calle Fortaleza, close to good restaurants and to parking lot.

Cons: The room was incredibly small. I need to talk to someone in the front desk to get my key, and they had a sign that says "for help text x number". Nobody answered until the next day when I had left already. How did I finally get my key? I opened the desk and there it was, no help, no security, no supervision. I just took it and kept going.

Reviewed Sep 2016

review from
10.0

Pros: Beautiful hotel!!! Excellent staff! Fantastic location. Our A/C was leaking and they could not get it to stop. The hotel had no other rooms available so to fix the problem they moved us to a nearby hotel. The new place was beautiful as well and it felt like we got an upgraded room. We were very impressed with how the situation was resolved so quickly and smoothly.

Cons: Nothing! Would have loved to have stayed there if the A/C would have stopped leaking. But they fixed the situation very quickly.

Reviewed Oct 2014

review from
8.8

Pros: Friendly helpful staff. Excellent location. Iconoclastic décor.

Cons: I very much enjoyed staying at this hotel, but it does not meet the lowest level of fire safety standards. There is only one open stairway leading to all the floors and no secondary means of escape--not even a fire escape. There is not separation between the lobby and the restaurant. There is no sprinkler system.

Reviewed Feb 2016

review from
10.0

Pros: The position is great , the staff is excellent, clean, nice,the best place to walk Old San Juan

Reviewed Jul 2015

review from
10.0

Second visit!

Pros: This was our second visit. We love the historic and quaint atmosphere this hotel provides, exactly the experience we wanted in Old San Juan. This small hotel is not crowded and staff treat you like a personal guest. They go above and beyond to help you and ensure you enjoy your stay.

Cons: It can be a bit noisy but at no fault of the hotel. When you stay on Fortaleza St you are in the center of the action and hear music from neighboring restaurants. We did not mind this. Being in the center of things was important to us and we felt part of the activity and excitement that is Old San Juan.

Reviewed Jul 2016

review from
9.4

Perfect location and great staff!

Pros: Staff was super friendly and helpful. Joyce promptly answered my emails/questions before we got there. Location was perfect. Right in Old Town San Juan.

Cons: Couldn't find an outlet in the bathroom. Made it a bit more difficult to get ready in the morning. Room was small but wasn't an issue for us because we were only in our room to sleep.

Reviewed Apr 2015

review from
9.7

Pros: Hotel was very cleaned, staff was so attentive and personable, room was comfortable enough for 2 people.

Reviewed Jun 2016

review from
9.7

Fantastic location and cute little boutique

Pros: We loved our stay at this cozy little boutique hotel in the heart of Old San Juan! Lots of character and small rooms (which we liked and found so comfortable). Loved the chandeliers in the bedroom and even bathroom! The staff was so accommodating and friendly and hauled my overstuffed, incredibly heavy bag all the way up 5 flights of stairs with no problem (they don't have an elevator yet). The rooftop was so unique and overlooked the city too! I would highly recommend if you're looking for a different kind of experience than the Hilton and big chain hotels.

Cons: They're currently installing an elevator but the staff will gladly carry bags up the stairs for you.

Reviewed Aug 2015

review from
10.0

Such a fun place!

Pros: We loved the atmosphere and the staff. The rooms were fun and the whole family was comfortable. We would stay here again and recommend it to our friends visiting Old San Juan!

Reviewed Jun 2017

review from
9.7

Great hotel!

Pros: This is a very charming little hotel in a great location in the middle of Old San Juan, and the staff is incredibly friendly. I highly recommend it.

Cons: The bed was pretty hard. I overpaid because I booked through this site. I would have paid much less booking with the hotel directly. I recommend you do that.

Reviewed Jul 2016

review from

10.0

Pros: Beautiful hotel!!! Excellent staff! Fantastic location. Our A/C was leaking and they could not get it to stop. The hotel had no other rooms available so to fix the problem they moved us to a nearby hotel. The new place was beautiful as well and it felt like we got an upgraded room. We were very impressed with how the situation was resolved so quickly and smoothly.

Cons: Nothing! Would have loved to have stayed there if the A/C would have stopped leaking. But they fixed the situation very quickly.

Reviewed Oct 2014

review from
8.8

Pros: Friendly helpful staff. Excellent location. Iconoclastic décor.

Cons: I very much enjoyed staying at this hotel, but it does not meet the lowest level of fire safety standards. There is only one open stairway leading to all the floors and no secondary means of escape--not even a fire escape. There is not separation between the lobby and the restaurant. There is no sprinkler system.

Reviewed Feb 2016

review from
10.0

Pros: The position is great , the staff is excellent, clean, nice,the best place to walk Old San Juan

Reviewed Jul 2015

review from
10.0

Second visit!

Pros: This was our second visit. We love the historic and quaint atmosphere this hotel provides, exactly the experience we wanted in Old San Juan. This small hotel is not crowded and staff treat you like a personal guest. They go above and beyond to help you and ensure you enjoy your stay.

Cons: It can be a bit noisy but at no fault of the hotel. When you stay on Fortaleza St you are in the center of the action and hear music from neighboring restaurants. We did not mind this. Being in the center of things was important to us and we felt part of the activity and excitement that is Old San Juan.

Reviewed Jul 2016

review from
9.4

Perfect location and great staff!

Pros: Staff was super friendly and helpful. Joyce promptly answered my emails/questions before we got there. Location was perfect. Right in Old Town San Juan.

Cons: Couldn't find an outlet in the bathroom. Made it a bit more difficult to get ready in the morning. Room was small but wasn't an issue for us because we were only in our room to sleep.

Reviewed Apr 2015

review from
9.7

Pros: Hotel was very cleaned, staff was so attentive and personable, room was comfortable enough for 2 people.

Reviewed Jun 2016

review from
9.7

Fantastic location and cute little boutique

Pros: We loved our stay at this cozy little boutique hotel in the heart of Old San Juan! Lots of character and small rooms (which we liked and found so comfortable). Loved the chandeliers in the bedroom and even bathroom! The staff was so accommodating and friendly and hauled my overstuffed, incredibly heavy bag all the way up 5 flights of stairs with no problem (they don't have an elevator yet). The rooftop was so unique and overlooked the city too! I would highly recommend if you're looking for a different kind of experience than the Hilton and big chain hotels.

Cons: They're currently installing an elevator but the staff will gladly carry bags up the stairs for you.

Reviewed Aug 2015

review from
10.0

Such a fun place!

Pros: We loved the atmosphere and the staff. The rooms were fun and the whole family was comfortable. We would stay here again and recommend it to our friends visiting Old San Juan!

Reviewed Jun 2017

review from
9.7

Great hotel!

Pros: This is a very charming little hotel in a great location in the middle of Old San Juan, and the staff is incredibly friendly. I highly recommend it.

Cons: The bed was pretty hard. I overpaid because I booked through this site. I would have paid much less booking with the hotel directly. I recommend you do that.

Reviewed Jul 2016

review from

7.4

Smallest room!

Pros: I liked the location on Calle Fortaleza, close to good restaurants and to parking lot.

Cons: The room was incredibly small. I need to talk to someone in the front desk to get my key, and they had a sign that says "for help text x number". Nobody answered until the next day when I had left already. How did I finally get my key? I opened the desk and there it was, no help, no security, no supervision. I just took it and kept going.

Reviewed Sep 2016

review from

Map