Pros (+) Convenient to the airport. Large and comfortable room.
Cons (-) No breakfast.
3 stars
Holiday Inn Hotel & Suites San Mateo-San Francisco Sfo, An IHG Hotel
330 North Bayshore Boulevard, San Mateo, CA 94401, United States
San Mateo, CA
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Overview
Holiday Inn & Suites San Mateo-San Francisco SFO is a modern hotel located only 6.5 miles away from the San Francisco International Airport. This convenient proximity to the airport allows guests to enjoy a short trip to and from the airport. With this, guests can have peace of mind about making return flights home, while they can also look forward to reaching their hotel shortly after having to endure a long flight. The hotel is also only a mile away from Coyote Point Park and two miles away from the nearby Caltrain station.
The laid-back rooms feature desks for guests to use if they are staying for business or if they simply would like to browse the Internet from the comfort of an ergonomic desk. Speaking of the Internet, every guest is offered free access to wireless connectivity during their stay at the hotel. Flat-screen TVs with cable channels are also offered in every room for guests to enjoy. If guests need their morning coffee, they'll be glad to use their room's coffeemaker. Guests staying in suites will enjoy added space with separate living rooms and kitchenettes. The kitchenettes feature microwaves and minifridges. Meanwhile, kids 19 and under stay free as long as they are accompanied by a paying parent or adult.
A bistro with a bar is located inside of the hotel for guests to enjoy delicious bites to eat and savory drinks. A fitness room is also featured in the hotel and offers a whirlpool hot tub and a sauna.
Latest deals for Holiday Inn Hotel & Suites San Mateo-San Francisco Sfo, An IHG Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Hotel & Suites San Mateo-San Francisco Sfo, An IHG Hotel
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- Lowered sink
- Toilet with grab rails
- Designated smoking area
General
- Family rooms
- Fireplace
- Seating area
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- Storage available
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Things to do
- Hiking
- Bicycle rental
- Fishing
- Golf
- Cycling
- Mini-golf
- Windsurfing
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Kitchenette
Dining
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
Pool and spa
- Spa and wellness center
- Hot tub
- Sauna
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Holiday Inn Hotel & Suites San Mateo-San Francisco Sfo, An IHG Hotel
7.2
Good
628 verified ratings
Wonderful
211
Very good
108
Good
109
Okay
45
Fair
42
Mediocre
35
Poor
78
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and friendly staff, especially in the restaurant. However, there were notable service issues, including rude check-in experiences and unaddressed maintenance problems. Some guests also faced noise disturbances and parking fees that were unexpected.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.2 out of 10
3 reviews
All reviews
Pros (+) The room was clean
Cons (-) The shuttle never showed up despite 3 calls- noone called me to provide an update as to why- I had to then call a taxi from the airport after 1.5 hours. I missed happy hour! The liquor cabinet was locked because they lost the keys in the bar... no big deal but added to the humor and my room was over a squeaky elevator all night long!!! Ugh
Pros (+) location
Cons (-) no body respond to our report of the no TV signal and small water flow for basin. We called three times, the lady even told us if no signal then it's cable companies' issue, and I do not think so, cause other room sounds like have TV. The face washing basin water flow are just like peeing.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers spacious rooms with kitchenettes, free wireless connectivity, and a bistro with a bar for delicious bites and savory drinks.
What can guests expect in terms of parking availability?
Guests should be aware that there is a daily parking charge of $25.00, which some guests found to be an added cost.
What is the best time to visit the hotel?
The hotel is conveniently located near the San Francisco International Airport, making it an ideal choice for those with early or late flights. However, some guests have mentioned that the parking charge brings up the cost of the room, so it's important to consider this when planning a visit.
How is the quality of the beds at the hotel?
Guests have praised the hotel for comfortable and clean bed linens, providing a cozy and restful stay.
What can guests expect in terms of cleanliness and customer service?
While some guests have mentioned minor cleanliness issues, such as surfaces not being clean, others have praised the friendly and inviting staff who were very helpful and accommodating.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection
Some guests recommend checking room amenities and ensuring that the room is well-equipped, as some minor issues like insufficient hangers and drainage problems were reported.
Plan for Extra Charges
Be aware that some guests were surprised by additional charges for incidentals and parking, which were not clearly indicated during the booking process. It may be helpful to confirm all potential extra fees before arrival.
Explore Nearby Attractions
The hotel's proximity to Coyote Point Park and the Caltrain station makes it convenient for guests to explore the area and enjoy outdoor activities.
Opt for Suites for Added Comfort
Guests staying in suites enjoyed the added space, separate living rooms, and kitchenettes, which included microwaves and minifridges.
Check for Special Offers
Some guests mentioned that the hotel does not provide drinking water in the room and charges for parking, so it may be beneficial to inquire about any special offers or packages that include these amenities.
Be Mindful of Noise
Several guests reported noise-related issues, such as loud guests and poor sound insulation, so it may be helpful to request a quieter room if noise sensitivity is a concern.
Confirm Shuttle Services
If needing transportation to the airport, note that the hotel does not offer a shuttle service, so alternative arrangements may be necessary.
Verify Room Cleanliness
While some guests praised the cleanliness of the bed linens, others reported cleanliness issues with surfaces, bathroom amenities, and drapes. It may be advisable to verify the room's cleanliness upon arrival.
Utilize Fitness Facilities with Caution
Some guests found the fitness center to be subpar, so it may be beneficial to manage expectations regarding the fitness room, whirlpool hot tub, and sauna.
Address Accessibility Needs
The hotel offers increased accessibility and non-smoking rooms, but it may be helpful to confirm specific accessibility requirements before booking.
Location
330 North Bayshore Boulevard, San Mateo, CA 94401
What's nearby
- Poplar Creek Golf Course0.4 mi
- Coyote Point Recreation Area0.7 mi
- San Mateo Caltrain Station0.7 mi
- CuriOdyssey0.8 mi
- Japanese Tea Garden1.1 mi
- San Mateo County Event Center2.5 mi
- Hillsdale Shopping Center3 mi
- Laurelwood Park3.7 mi
- Sawyer Camp Trail4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Hotel & Suites San Mateo-San Francisco Sfo, An IHG Hotel
Low season | February |
|---|---|
High season | April |
Average price (weeknight) | $166 |
Average price (weekend night) | $108 |
When to book a room at Holiday Inn Hotel & Suites San Mateo-San Francisco Sfo, An IHG Hotel
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in San MateoGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | San Francisco |
Distance to airport | 4.3 mi |
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