Pros (+) Location, good and freindly attention.
Cons (-) Communication in between Staff
5 stars
Quinta Real Monterrey
Av. Diego Rivera No. 500, 66260 San Pedro Garza Garcia, Nuevo Leon, Mexico
San Pedro Garza Garcia, Mexico
See location+52 818 368 1000Photos of Quinta Real Monterrey
Overview
Luxury hotel with a full-service spa and a fitness center This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Self parking is free. Other amenities include a fitness center, a bar/lounge, and WiFi in public areas. Housekeeping is available on request. Quinta Real Monterrey offers 165 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Quinta Real Monterrey
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Valet parking
- Free parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Bottle of water
- 24hr front desk
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Sauna
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- No smoking
- Non-feather pillow
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Garden
Things to do
- Beauty salon
Fitness
- Fitness center
Reviews of Quinta Real Monterrey
8.5
Very good
400 verified ratings
Wonderful
214
Very good
47
Good
49
Okay
25
Fair
29
Mediocre
17
Poor
19
Summary of reviews
Guests say
Guests appreciate the hotel's great location and spacious rooms, but many have noted issues with cleanliness and service. Several reviews mention the need for renovations and better maintenance, particularly regarding amenities and staff communication.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
93 reviews
8.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The restaurant offers a great selection of authentic foods prepared quickly, appealing to the eye and to the palette. However, some guests mentioned that the cleaning was a bit under the standard, but the staff was very quick to come back up and take care of it immediately.
How are the hotel's beds and rooms?
The rooms are amazing, with a large size and an amazing scent. The staff is kind, and everything is good. However, some guests mentioned that the hotel is old and with bad maintenance, affecting the cleanliness.
What are the hotel's unique offerings?
The property is beautiful and conveniently located, maintaining a Mexican feel with the tile work, art, and paintings. The staff is super nice, and the area feels very safe. The hotel also offers a great restaurant with authentic foods prepared quickly.
How is the hotel's customer service?
The service was great, and whatever guests needed, they got. The rooms are amazing, and the decoration is well-preserved. However, some guests mentioned that the hospitality from the reception needs improvement.
What are the hotel's parking options?
The parking lot is complicated and crowded, and there's no direct access from parking to the floor. Valet parking is available, but some guests found it to be too complicated and crowded.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
May is mentioned as the low season, which could be a good time to visit for those looking to avoid crowds and high prices.
Explore Nearby Attractions
The hotel is conveniently located near Plaza Fiesta San Agustin, Cemex, Gruma, and other attractions, making it a great base for exploring the area.
Check Room Lighting
Some guests found the room lighting to be inadequate and too dark. It may be helpful to inquire about room lighting options or request additional lighting upon check-in.
Verify Breakfast Options
A few guests expressed disappointment with the limited breakfast menu. It might be beneficial to check the current breakfast offerings and flexibility before purchasing in advance.
Inquire About Room Maintenance
Some guests mentioned issues with cleanliness and maintenance, such as dirty windows and pillows. It could be helpful to inquire about room maintenance and cleanliness upon check-in.
Consider Room Prices
A few guests felt that the room prices were high compared to the level of comfort and offered amenities. It may be worth comparing prices and amenities with other nearby accommodations.
Confirm Air Conditioning Functionality
Some guests experienced issues with air conditioning. It may be advisable to check the functionality of the air conditioning upon arrival and request maintenance if needed.
Utilize Nearby Shopping
The hotel's proximity to a shopping mall across the street provides convenient access to various amenities and dining options.
Inquire About Room Amenities
Some guests were surprised by the absence of tea/coffee amenities in the room. It could be beneficial to inquire about available in-room amenities or plan accordingly.
Location
Av. Diego Rivera No. 500, 66260 San Pedro Garza Garcia, Nuevo Leon
What's nearby
- Plaza Fiesta San Agustin376 yd
- Cemex1.1 mi
- Gruma1.6 mi
- Alfa Cultural Center1.7 mi
- El Faro del Comercio1.9 mi
- Palacio del Obispado2 mi
- La Basílica del Roble2 mi
- Parque Ecológico Chipinque2.7 mi
- University of Monterrey Library5.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quinta Real Monterrey
Low season | October |
|---|---|
High season | November |
Average price (weeknight) | $215 |
Average price (weekend night) | $295 |
When to book a room at Quinta Real Monterrey
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Quinta Real Monterrey
FAQs when booking at Quinta Real Monterrey
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Closest
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See most recommended stays in San Pedro Garza GarciaGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 4.3 mi |
Nearest Airport | Monterrey Gen Mariano Escobedo |
Distance to airport | 16.6 mi |
Everything you need to know for your stay in San Pedro Garza Garcia
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