Services and conveniences
Basics
Dining
Accessibility and suitability
Parking and transportation
Media and entertainment
Bathroom
General
Pool and spa
Laundry
Things to do
Outdoor
Workspace
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the parking options available at the hotel?
The hotel offers parking, valet parking, and private parking options for guests' convenience.
How is the food quality at the hotel?
While some guests have mentioned that the food service was not up to their expectations, others have praised the breakfast for being nice and abundant.
What can guests expect from the hotel's cleanliness and safety measures?
The hotel takes good safety measures regarding COVID-19, with daily housekeeping, enhanced cleaning, and contactless check-in/check-out, ensuring a clean and safe environment for guests.
What are the best times to visit the hotel?
The high season is in June, offering an ideal time to experience the modern contemporary ambience, friendly staff, and the convenience of the hotel's location in Monterrey city center.
How are the beds at the hotel?
Guests have described the rooms as spacious and comfortable, with fantastic beds and lovely views, ensuring a pleasant stay at the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests praised the beautiful views from the hotel, especially those facing the mountains. Consider requesting a room with a view for a more enjoyable stay.
Explore Nearby Attractions
The hotel's central location provides easy access to various attractions such as Plaza Zaragoza, Palacio Municipal, and the Metropolitan Cathedral. Take advantage of the proximity to these sites for a convenient and enriching experience.
Check Room Amenities
Some guests mentioned that the rooms lacked certain amenities such as a microwave or fridge. Prior to your stay, consider confirming the availability of specific amenities to better cater to your needs.
Consider Parking Alternatives
Several guests expressed dissatisfaction with the parking, citing confusion and long wait times. It may be beneficial to explore alternative parking options in the vicinity to avoid potential inconvenience.
Dining Options
While some guests praised the hotel's restaurant, others found the food choices limited and the prices high. Consider exploring nearby dining options for a more varied culinary experience.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances, particularly from cleaning staff and the ventilation system. It may be helpful to pack earplugs to ensure a peaceful stay.
Take Advantage of the Spa and Pool
Guests appreciated the warm pool and spa facilities. Consider indulging in these amenities for a relaxing experience during your stay.
Verify Inclusions at Check-in
Some guests encountered discrepancies with their booking inclusions, particularly regarding breakfast. Upon check-in, it is advisable to verify the details of your reservation to avoid any misunderstandings.
Accessibility Considerations
While the hotel offers increased accessibility, some guests noted challenges with the elevators and the shower floor. If you have specific accessibility requirements, it may be beneficial to communicate them in advance.
Plan for Language Barriers
A few guests experienced challenges with language barriers, particularly in the restaurant. Consider familiarizing yourself with basic phrases in the local language or using translation apps to facilitate communication.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | April |
Average price (weeknight) | $122 |
Average price (weekend night) | $112 |