Cons (-) Shower Valve was broken and didn’t have hot water until 10pm, bathroom door did not shut & soap holder in shower was broken and was sharp.
2 stars
The Aqua Pacific Hotel
Overview
A stay at Pacific Inn Santa Cruz places you in the heart of Santa Cruz, minutes from Pacific Garden Mall and Santa Cruz Beach Boardwalk. This hotel is within close proximity of Museum of Art & History and Santa Cruz Museum of Art and History.Rooms Make yourself at home in one of the 36 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls. Don't miss out on recreational opportunities including an indoor pool and a spa tub.Dining A complimentary continental breakfast is included.Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, express check-in, and express check-out. Free self parking is available onsite.
Latest deals for The Aqua Pacific Hotel
Amenities at The Aqua Pacific Hotel
- Free Wi-Fi
- Internet
- Parking
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Express check-out
- Increased accessibility
- Air-conditioned
- Elevator
- Designated smoking area
Accessibility and suitability
- Elevator
- Pets allowed on request. Charges may apply.
- Designated smoking area
- Increased accessibility
Basics
- Free Wi-Fi
- Air-conditioned
- Internet
Parking and transportation
- Parking
Laundry
- Laundry facilities
Services and conveniences
- Express check-out
Pool
- Pool
Reviews of The Aqua Pacific Hotel
5.3
Fair
486 verified ratings
Wonderful
37
Very good
26
Good
69
Okay
47
Fair
93
Mediocre
61
Poor
153
Summary of reviews
Guests say
Guests appreciated the friendly and accommodating staff, as well as the convenient location near attractions. However, many reviews pointed out significant cleanliness issues, including mold, dirt, and maintenance problems in the bathrooms and rooms.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
5.4 out of 10
332 reviews
3.9 out of 10
5 reviews
5.7 out of 10
11 reviews
All reviews
Pros (+) cost
Cons (-) It could of been cleaner
Pros (+) The staff was very helpful and nice! The room had the amenities we needed and was comfortable.
Cons (-) The pool and especially hot tub were not very clean.. the hotel has wear and tear but worth it for the price
Pros (+) It sucked
Cons (-) Everything
Pros (+) Nice pool and hot tub
Cons (-) Hallways and stairs dirty
Pros (+) Nothing
Cons (-) We didn't stay. It was so bad we left and got another hotel. It smelled bad and the place was falling apart. Is there any way to get a refund?
Pros (+) The staff are extremely generous and accommodating. They were NY favorite part. Also the whirlpool tubs are awesome! The hot tub was a little dirty otherwise everything would have five stars. That's a fixable and also not a key point at a hotel for me. The location is not in the best neighborhood but as soon as you are on the hotels grounds you would not be able to tell they keep it very safe. Als...
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Pros (+) It was very cheap and close to the boardwalk.
Cons (-) It smelled terrible and the location was awful as it was right next to a house and hotel unit that looked like it was for drug addicts.
Pros (+) Walking distance to the Boardwalk. Staff seemed to be nice and welcoming.
Cons (-) Overall felt like there was a lack of security. Bathrooms were run down and needed work. Rooms were noisey and could easily hear people outside the room.
Pros (+) I liked that there was a little fridge and microwave In the room
Cons (-) I didn't like how small the bedroom was. Rooms at motel 6 have even been bigger. The lights in the bathroom didn't work, and someone came to replace them, they'd work for a bit, then broken again. The switches on the wall didn't even work, you'd have to press them like 3 or 4 times with hard pressure to get it to work. When we first got to the room, there wasn't even a remote, we had to call the f...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the check-in and check-out times at Pacific Inn Santa Cruz?
You can check in anytime after 3:00 PM and check out anytime before 11:00 AM.
Does Pacific Inn Santa Cruz offer free Wi-Fi and air conditioning?
Yes, Pacific Inn Santa Cruz provides free Wi-Fi and is air-conditioned for your comfort.
Is parking available at Pacific Inn Santa Cruz?
Yes, parking is available at Pacific Inn Santa Cruz for your convenience.
What can I expect at the Pacific Inn Santa Cruz indoor pool?
You can enjoy the indoor pool at Pacific Inn Santa Cruz for a relaxing and refreshing experience during your stay.
When is the best time to visit Pacific Inn Santa Cruz?
The high season at Pacific Inn Santa Cruz is in July, offering a great time to experience the hotel's amenities and nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Elevator
Some guests mentioned that rooms near the elevator can be noisy, so consider requesting a room away from the elevator for a quieter stay.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Cocoanut Grove, Town Clock, Main Beach, and the Santa Cruz Beach Boardwalk, making it an ideal base for exploring the area.
Check for Seasonal Rates
Be mindful of the high season in July and the low season in May when planning your visit, as rates may vary during these times.
Utilize the Indoor Pool
Guests appreciated the indoor pool as a relaxing amenity, especially during colder or rainy days, so don't forget to pack your swimsuit.
Inquire About Pet-Friendly Rooms
If traveling with pets, it's advisable to inquire about the availability of pet-friendly rooms in advance, as charges may apply.
Take Advantage of the Spa Bath
Some rooms offer spa baths, providing a luxurious and relaxing experience, so consider this option for added comfort during your stay.
Confirm Parking Availability
As parking is available, it's recommended to confirm the parking arrangements in advance to ensure a hassle-free arrival.
Utilize the Free Wi-Fi
The hotel offers free Wi-Fi, which guests found to be convenient for staying connected, so take advantage of this amenity during your stay.
Consider Express Check-Out
Guests appreciated the express check-out service for added convenience, allowing for a smooth and efficient departure process.
Plan a Visit to the Santa Cruz Surfing Museum
For guests interested in local attractions, the Santa Cruz Surfing Museum is within a short distance, offering a unique and educational experience.
Location
330 Ocean St, Santa Cruz, CA 95060
What's nearby
- Museum of Art and History0.5 mi
- Kuumbwa Jazz Center0.5 mi
- Santa Cruz Looff Carousel and Roller Coaster0.5 mi
- Santa Cruz Beach Boardwalk0.5 mi
- Undertow Roller Coaster0.5 mi
- Cocoanut Grove0.6 mi
- Santa Cruz Main Beach0.6 mi
- Santa Cruz Museum of Natural History0.7 mi
- Hinds House0.8 mi
- Mission Santa Cruz0.8 mi
- Santa Cruz Wharf1 mi
- Santa Cruz Harbor1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Aqua Pacific Hotel
Low season | December |
|---|---|
High season | August |
Average price (weeknight) | $158 |
Average price (weekend night) | $126 |
When to book a room at The Aqua Pacific Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Aqua Pacific Hotel
FAQs when booking at The Aqua Pacific Hotel
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See most recommended stays in Santa CruzGood to know
Value for money | 5.8 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | San Jose |
Distance to airport | 27.3 mi |
Everything you need to know for your stay in Santa Cruz
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