Hotel Arenal
Photos of Hotel Arenal
Overview
Amenities at Hotel Arenal
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- 24hr front desk
Pool and spa
- Rooftop pool
- Pool bar
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
- Pool with a view
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
General
- Seating area
- Lake view
- Telephone
- Tile/marble floor
- City view
- Pool view
- Storage available
Bathroom
- Bathtub
- Bidet
- Hairdryer
- Toilet paper
- Public bath
- Private bathroom
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Dining
- Minibar
- Restaurant
- Bar/Lounge
Outdoor
- Terrace/Patio
- Balcony
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Hotel Arenal
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
Hotel Arenal offers a range of amenities including a rooftop pool, spa, sauna, and a fitness center. Guests can also enjoy a complimentary breakfast and access to an executive lounge with beautiful views of the city and the pool.
Is the hotel conveniently located for exploring nearby attractions?
Yes, Hotel Arenal is conveniently located near Museo Etnofolklorico, Plaza 24 de Septiembre, Cathedral of Santa Cruz, and other attractions, making it an ideal base for exploring the area.
What can guests expect from the hotel's customer service?
Guests can expect excellent service from the staff at Hotel Arenal, who are described as patient, helpful, and accommodating. The staff is also praised for their translation assistance and patience.
How is the cleanliness and maintenance of the hotel's facilities?
The hotel offers clean and comfortable rooms with nice views, delicious breakfast, and a well-maintained rooftop pool. However, some guests have mentioned issues with outdated facilities and occasional maintenance issues.
Is the hotel's pricing reasonable for the offered amenities?
While some guests have found the hotel to be a bit expensive, others have described it as good value for money, highlighting the comfortable accommodations, helpful staff, and proximity to the plaza.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Opt for a room with a nice view to enjoy the scenic surroundings and cityscape.
Check for Language Proficiency
Be aware that most of the staff may only speak Spanish, so consider this when seeking assistance or making inquiries.
Verify Facilities' Working Condition
Ensure that the sauna, spa, and fitness facilities are in good working order, as some guests reported issues with these amenities.
Consider Room Size and Decor
Some guests found the rooms to be cramped and the decor overwhelming and old-fashioned, so consider this when booking.
Be Mindful of Maintenance Issues
Some guests experienced maintenance issues such as non-functional elevators, gym equipment, sauna, and jacuzzi, as well as hot water supply, so it's advisable to check the status of these facilities.
Check for English-Speaking Staff
If you require English-speaking staff, it's advisable to confirm their availability in advance.
Plan for Language Barriers
Given that not all staff may be fluent in English, consider using translation tools or apps to facilitate communication.
Verify Hot Water Availability
Some guests encountered issues with hot water supply, so it's recommended to confirm this aspect before your stay.
Manage Expectations for Breakfast
While breakfast is included, some guests felt that it could be improved, so it's best to manage your expectations.
Consider Value for Money
Some guests felt that the hotel did not offer good value for money compared to alternatives in the area, so it's advisable to consider this aspect when making a booking.
Location
What's nearby
- Museo Etnofolklorico295 yd
- Plaza 24 de Septiembre389 yd
- Cathedral of Santa Cruz0.3 mi
- Municipal Library0.4 mi
- Plaza Blacutt1 mi
- Ramon Tahuichi Aguilera Stadium1.1 mi
- Cine Center1.3 mi
- Santa Cruz Zoo1.4 mi
- Amboro National Park34.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Arenal
Low season | April |
|---|---|
High season | September |
Average price (weeknight) | $60 |
Average price (weekend night) | $63 |
When to book a room at Hotel Arenal
KAYAK's top tips for your stay at Hotel Arenal
FAQs when booking at Hotel Arenal
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Santa Cruz de la SierraGood to know
Value for money | 7.1 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Santa Cruz de la Sierra Viru Viru Intl |
Distance to airport | 9.8 mi |