Latest deals for Arenal
Amenities at Arenal
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Reviews of Arenal
Summary of reviews
Score by provider
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's amenities?
Hotel Arenal offers a range of amenities including a rooftop pool, spa, sauna, and a fitness center. Guests can also enjoy a complimentary breakfast and access to an executive lounge with beautiful views of the city and the pool.
Is the hotel conveniently located for exploring nearby attractions?
Yes, Hotel Arenal is conveniently located near Museo Etnofolklorico, Plaza 24 de Septiembre, Cathedral of Santa Cruz, and other attractions, making it an ideal base for exploring the area.
What can guests expect from the hotel's customer service?
Guests can expect excellent service from the staff at Hotel Arenal, who are described as patient, helpful, and accommodating. The staff is also praised for their translation assistance and patience.
How is the cleanliness and maintenance of the hotel's facilities?
The hotel offers clean and comfortable rooms with nice views, delicious breakfast, and a well-maintained rooftop pool. However, some guests have mentioned issues with outdated facilities and occasional maintenance issues.
Is the hotel's pricing reasonable for the offered amenities?
While some guests have found the hotel to be a bit expensive, others have described it as good value for money, highlighting the comfortable accommodations, helpful staff, and proximity to the plaza.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Request a Room with a View
Opt for a room with a nice view to enjoy the scenic surroundings and cityscape.
Check for Language Proficiency
Be aware that most of the staff may only speak Spanish, so consider this when seeking assistance or making inquiries.
Verify Facilities' Working Condition
Ensure that the sauna, spa, and fitness facilities are in good working order, as some guests reported issues with these amenities.
Consider Room Size and Decor
Some guests found the rooms to be cramped and the decor overwhelming and old-fashioned, so consider this when booking.
Be Mindful of Maintenance Issues
Some guests experienced maintenance issues such as non-functional elevators, gym equipment, sauna, and jacuzzi, as well as hot water supply, so it's advisable to check the status of these facilities.
Check for English-Speaking Staff
If you require English-speaking staff, it's advisable to confirm their availability in advance.
Plan for Language Barriers
Given that not all staff may be fluent in English, consider using translation tools or apps to facilitate communication.
Verify Hot Water Availability
Some guests encountered issues with hot water supply, so it's recommended to confirm this aspect before your stay.
Manage Expectations for Breakfast
While breakfast is included, some guests felt that it could be improved, so it's best to manage your expectations.
Consider Value for Money
Some guests felt that the hotel did not offer good value for money compared to alternatives in the area, so it's advisable to consider this aspect when making a booking.
Location
What's nearby
- Museo Etnofolklorico295 yd
- Plaza 24 de Septiembre389 yd
- Cathedral of Santa Cruz0.3 mi
- Municipal Library0.4 mi
- Plaza Blacutt1 mi
- Ramon Tahuichi Aguilera Stadium1.1 mi
- Cine Center1.3 mi
- Santa Cruz Zoo1.4 mi
- Amboro National Park34.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Arenal
Low season | High season | Average price (weeknight) |
|---|---|---|
March | October | $61 |
Cheapest month to stay with an average 8% drop in price. | Most expensive month to stay with an average 3% rise in price. | Average Sun - Thu price over the last 2 weeks. |
Arenal
What is the cheapest day to book Arenal?
The cheapest day to book Arenal is Thursday, with an average nightly rate of $51. The most expensive day is Friday at $63 per night.
KAYAK's top tips for your stay at Arenal
FAQs when booking at Arenal
Nearby hotels and places to stay
Closest
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See most recommended stays in Santa Cruz de la SierraGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.7 mi | Santa Cruz de la Sierra Viru Viru Intl | 9.8 mi |