Mamatina Hotel

Guests have described the breakfast as very delicious, with exceptional food atmosphere and restaurant staff. The breakfast is great for recharging and includes special diet menus upon request.

The property is well-maintained with grass areas, lots of flowers, and picnic areas. The rooms are super clean and inviting, with a beautiful traditional Colombian decor.

The staff is described as amazing, super friendly, and helpful. They are attentive, kind, and provide quick check-in and check-out. They also help guests with tips and recommendations for nearby attractions.

The facility is described as family-friendly and very spacious, with kids' outdoor play equipment, complimentary breakfast, and a playground. The staff is also helpful and accommodating for families.

The hotel is recommended for its excellent location near the downtown and waterfalls, especially during the low season in September. The surroundings are beautiful, and guests can expect tranquility and a warm, welcoming atmosphere.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported that rooms in the main house can be noisy due to road traffic and reception staff. Consider bringing earplugs if you are a light sleeper.

While many guests praised the breakfast, some mentioned that a little variation in the breakfast menu would have been appreciated. Keep this in mind if you have dietary preferences or are staying for an extended period.

Numerous guests highlighted the friendliness and helpfulness of the staff, particularly in providing local tips and organizing activities. Don't hesitate to seek their assistance for recommendations and reservations.

If you plan to visit the nearby hot springs, consider booking with a group, as one guest mentioned that the hotel provided towels for the hot springs, making the experience more convenient.

While most guests found the staff friendly, there were mentions of a language barrier. Consider using a translation app if you are not fluent in Spanish to facilitate communication.

Some guests mentioned that the local eateries may not be to everyone's liking. It could be helpful to explore dining options in advance or consider dining at the hotel's restaurant.

If you have specific needs such as accessibility or hypoallergenic amenities, the hotel offers increased accessibility and hypoallergenic pillows. It's advisable to communicate any special requests in advance.

Guests appreciated the hotel's assistance in organizing taxi services for arrival and departure. If you require transportation, consider reaching out to the hotel for support.

Many guests loved the natural surroundings and the variety of birds in the area. Take some time to explore the garden and enjoy the peaceful ambiance.