Pros (+) Excellent staff, courteous and attentive. Hotel is clean , well furnished and well maintained and great onsite restaurants. Great location to walk to restaurants or shopping.
4 stars
DoubleTree by Hilton Santiago - Vitacura
Photos of DoubleTree by Hilton Santiago - Vitacura
Overview
Situated in Santiago, DoubleTree by Hilton Santiago - Vitacura is surrounded by a range of well-known shops and is moments on foot from Tobalaba Metro Station. It is also located five minutes on foot from Titanium La Portada, Costanera Center and Gran Torre Santiago, and offers a shuttle service.
This 4-star hotel provides a 24-hour business centre, a 24-hour reception and babysitting/child services. Additionally, the multilingual staff are available to offer assistance.
DoubleTree by Hilton Santiago - Vitacura offers relaxed rooms equipped with a mini bar and a hair dryer.
Located in Sanhattan, the hotel is close to popular bars and establishments. Fundacion Educacional Santiago College is within a 10-minute walk and Comodoro Arturo Merino Benitez International Airport is 30 minutes' drive away.
Latest deals for DoubleTree by Hilton Santiago - Vitacura
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton Santiago - Vitacura
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- TV
Dining
- Grocery deliveries
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Soundproof rooms
- Telephone
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Bathrobe
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Bedroom
- Feather pillow
- Alarm clock
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Workspace
- Fax/photocopying
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Santiago - Vitacura
8.7
Very good
2851 verified ratings
Wonderful
2060
Very good
362
Good
183
Okay
55
Fair
85
Mediocre
33
Poor
73
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many mentioning nearby restaurants and shopping options. However, there were significant concerns regarding service, with reports of inexperienced staff and unresolved issues during their stays. Overall, while the hotel has strong points, service improvements are necessary to enhance guest experiences.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.7 out of 10
444 reviews
9.7 out of 10
1 review
9.3 out of 10
2 reviews
All reviews
Pros (+) A lot of restaurants nearby. Hotel overpriced. Very clean rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is situated in a safe area of the city, close to popular bars, shops, and establishments. It is also within walking distance of key tourist areas and offers easy access to nearby malls and parks.
How is the quality of the beds at the hotel?
Guests have consistently praised the comfortable beds, ensuring a good night's sleep during their stay.
Is parking available at the hotel?
The hotel offers free parking and a shuttle service, providing convenient options for guests who are driving or need transportation.
What are the dining options like at the hotel?
The hotel offers a fabulous breakfast with a wide variety of choices, and guests have also appreciated the restaurant and bar for their quality and service. Additionally, there are nearby coffee shops and dining establishments for added convenience.
How is the customer service at the hotel?
The staff at the hotel have been described as friendly, helpful, and exceptionally personable, providing a warm welcome and going above and beyond to ensure a pleasant stay for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Airport Shuttle
Guests appreciated the convenience of the free airport shuttle provided by the hotel. It's a great way to start and end your trip hassle-free.
Explore Nearby Attractions
The hotel's location offers easy access to popular attractions such as Sky Costanera, Parque Bicentenario, and Parque Arauco, making it a great base for sightseeing.
Consider Joining Hilton Honors
Some guests recommended joining Hilton Honors for potential room upgrades and other benefits, as they had positive experiences as members.
Check Room Amenities
Some guests experienced issues with room amenities such as minibar fridges being locked. It's advisable to check the functionality of amenities upon check-in.
Be Mindful of Restaurant Service
While the hotel offers dining options, some guests mentioned inconsistent service at the on-site restaurant. Exploring nearby dining alternatives could be worthwhile.
Confirm Payment Options
Some guests faced challenges with payment methods at the hotel, particularly related to debit card payments. It's advisable to confirm payment options in advance to avoid inconvenience.
Plan for Early Restaurant Closures
Guests noted that some nearby restaurants close early on weekends, so planning dining arrangements accordingly is recommended.
Take Note of Room Size
A few guests mentioned discrepancies in the size of the rooms compared to the hotel's description. It may be helpful to clarify room size expectations before booking.
Stay Informed About Cancellation Policies
As cancellation and prepayment policies vary by room type and provider, it's important to review and understand these policies before making a reservation.
Location
Avenida Vitacura 2727, Las Condes, Santiago
What's nearby
- Sky Costanera282 yd
- Costanera Center326 yd
- Santiago Metropolitan Park1.7 mi
- Santuario del Cerro San Cristóbal1.8 mi
- Plaza Baquedano2.3 mi
- Pontificia Universidad Católica de Chile2.7 mi
- Santa Lucia Hill2.9 mi
- Plaza de Armas3.1 mi
- Catedral Metropolitana de Santiago3.1 mi
- Mapocho Cultural Center3.1 mi
- University of Chile3.3 mi
- Estadio Nacional Julio Martinez Pradanos3.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Santiago - Vitacura
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $123 |
Average price (weekend night) | $96 |
When to book a room at DoubleTree by Hilton Santiago - Vitacura
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at DoubleTree by Hilton Santiago - Vitacura
FAQs when booking at DoubleTree by Hilton Santiago - Vitacura
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in SantiagoMost recommended
See most recommended stays in SantiagoGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 3.6 mi |
Nearest Airport | Santiago Arturo Merino Benitez |
Distance to airport | 10.6 mi |
Everything you need to know for your stay in Santiago
Complete your trip
Popular destinations