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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests recommended choosing a room on higher floors to enjoy better views and a quieter environment away from street noise.
Guests found the airport shuttle service convenient and a cost-effective way to reach the hotel, especially for those arriving late at night.
The hotel's proximity to Museo Chileno de Arte Precolombino, Catedral Metropolitana de Santiago, and other attractions makes it an ideal base for exploring the city's cultural and historical landmarks.
Several guests advised checking room amenities and sizes before booking, as some rooms were described as small and lacking certain facilities.
The concierge service was praised by guests for providing helpful recommendations, booking tickets, and arranging tours, enhancing the overall stay experience.
It's advisable to review the cancellation policies thoroughly, as they vary by room type and provider, ensuring a clear understanding of the terms before making a reservation.
The hotel's proximity to eco-tourism activities provides guests with the chance to explore sustainable and nature-focused experiences, which was highlighted as a unique feature by some visitors.
Guests recommended inquiring about balcony access when booking, as some rooms offer this feature, providing an opportunity to enjoy the views and fresh air.
The hotel's multilingual staff was commended by guests for their ability to communicate effectively in various languages, contributing to a welcoming and inclusive atmosphere.
While the official check-in time is after 3:00 PM, guests suggested contacting the hotel in advance if early check-in is required, as it may be accommodated based on availability.