Pros (+) Location plus parking made it very convenient Loved the spa and the rooftop pool
4 stars
Icon Hotel
Photos of Icon Hotel
Overview
Hotel with a full-service spa, a quick walk to Apumanque A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a health club, and a bar/lounge. Change of towels is available on request. ICON Hotel offers 207 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas and include desk chairs. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna. Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the health club.
Latest deals for Icon Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Icon Hotel
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Bidet
- Toilet paper
- Toothbrush
- Walk-in shower
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Window
- Family rooms
- Hardwood or parquet floors
- Mountain view
- Storage available
- Seating area
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Spa and wellness center
- Rooftop pool
- Massage
- Sauna
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchenette
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Shared lounge/TV area
- TV
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Dining table
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Casino
- Night club
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Icon Hotel
8.6
Very good
2374 verified ratings
Wonderful
1269
Very good
382
Good
223
Okay
132
Fair
115
Mediocre
90
Poor
163
Summary of reviews
Guests say
Guests appreciated the hotel's location and amenities like the rooftop pool and spa, but many expressed dissatisfaction with the service quality and cleanliness of the rooms. Issues with misleading offers, check-in processes, and staff behavior were frequently mentioned, leading to a negative overall experience for some.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
1429 reviews
8.4 out of 10
43 reviews
9.4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's health and safety measures?
The hotel takes health and safety seriously, with daily housekeeping, contactless check-in/check-out, and physical distancing in dining areas. There are also measures in place to check the health of guests, and the property is cleaned by professional cleaning companies.
Is the hotel suitable for guests with accessibility needs?
Absolutely, the hotel offers increased accessibility with features like wheelchair-accessible units, lowered sinks, and designated smoking areas. Additionally, there are multi-lingual staff members available to assist guests.
What are the dining options like at the hotel?
The hotel offers a restaurant, bar/lounge, and the option to have food delivered to your accommodation. Guests can also enjoy a snack bar and a dining table for added convenience.
How is the quality of the beds at the hotel?
Guests have praised the beds, describing them as comfortable and an absolute dream. The hotel also offers hypoallergenic pillows and allergy-free rooms for added comfort.
What are the parking options available at the hotel?
The hotel provides free parking and an airport shuttle service for added convenience. Additionally, private parking and shuttle services are available for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the spectacular views from certain rooms, particularly those with balconies facing the fountain.
Consider Low Season Visits
January is noted as the low season, which could offer a quieter and potentially more affordable stay.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, such as Araucano Park, Parque Arauco, and Sky Costanera, providing opportunities for leisure and exploration.
Check for Inclusive Breakfast
Some guests were disappointed that breakfast wasn't included in the room price, so it's advisable to confirm this when booking.
Be Mindful of Additional Charges
Guests using certain payment methods were charged extra, so it's recommended to inquire about potential additional fees beforehand.
Plan Spa Visits in Advance
Booking appointments for the sauna and other spa services in advance is advisable, as mentioned by guests.
Consider Room Selection
Guests appreciated corner rooms for their views and spaciousness, suggesting that these could enhance the overall experience.
Be Aware of Noise Levels
Some guests noted that the rooftop terrace could be noisy, especially at night, so light sleepers may want to take this into consideration.
Check for Room Amenities
Some guests suggested that the hotel should consider providing liquid soap instead of bar soap, so it may be worth confirming the available amenities.
Verify Reservation Policies
Some guests were surprised by the need to make reservations for certain facilities, such as the indoor pool and sauna, so it's advisable to check these policies in advance.
Location
Av. Alonso de Cordova 6050, Santiago 755-0000
What's nearby
- Los Dominicos Handicraft Village1.5 mi
- Sky Costanera2.3 mi
- Costanera Center2.3 mi
- Santiago Metropolitan Park3.9 mi
- Santuario del Cerro San Cristóbal3.9 mi
- Plaza Baquedano4.3 mi
- Estadio Nacional Julio Martinez Pradanos4.6 mi
- Pontificia Universidad Católica de Chile4.8 mi
- Santa Lucia Hill4.9 mi
- Plaza de Armas5.2 mi
- Catedral Metropolitana de Santiago5.2 mi
- Mapocho Cultural Center5.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Icon Hotel
Low season | February |
|---|---|
High season | January |
Average price (weeknight) | $122 |
Average price (weekend night) | $135 |
When to book a room at Icon Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Icon Hotel
FAQs when booking at Icon Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in SantiagoMost recommended
See most recommended stays in SantiagoGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 5.7 mi |
Nearest Airport | Santiago Arturo Merino Benitez |
Distance to airport | 12.6 mi |
Everything you need to know for your stay in Santiago
Complete your trip
Popular destinations