Pros (+) The staff was súper polite and attentive. Great room, good breakfast. I was near everywhere I had to visit
Cons (-) Few elevators for Many floors. I was always in a hurry
4 stars
Park Plaza Santiago
Av. Ricardo Lyon 207, Providencia, Santiago 751-0190, Chile
Santiago, Chile
See location+56 223 724 098Photos of Park Plaza Santiago
Overview
Boasting a popular location, Park Plaza Santiago commands views of Santiago, and is a short walk from Costanera Center. It is situated in Providencia and has easy access to public transport, with Tobalaba Metro Station within walking distance.
Guests of the hotel can cool off in the outdoor pool, or sunbathe on the rooftop terrace. Relaxation facilities include a beauty centre and a sauna. It also offers useful facilities for meetings and events.
All rooms are air conditioned and equipped with a hair dryer and a mini bar. Honeymoon suites are also available.
Park Plaza Santiago features an in-house restaurant, Park Lane Restaurant , which serves breakfast, lunch and dinner in an award-winning setting. In the evening, guests are able to enjoy a drink in the comfortable lounge bar. Guests can also try one of the various bars and restaurants in the area.
The hotel provides parking and is a short car trip from Santiago Metropolitan Park. Gran Torre Santiago and Fundacion Educacional Santiago College are also within a 10-minute walk.
Latest deals for Park Plaza Santiago
Amenities at Park Plaza Santiago
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
General
- Window
- Seating area
- Slippers
- Telephone
- Storage available
Pool and spa
- Rooftop pool
- Spa
- Indoor pool
- Sauna
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Parking and transportation
- Airport shuttle
- Free parking
Workspace
- Fax/photocopying
- Desk
Dining
- Restaurant
- Bar/Lounge
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Bedroom
- Alarm clock
Fitness
- Fitness center
Reviews of Park Plaza Santiago
8.0
Very good
3123 verified ratings
Wonderful
1341
Very good
632
Good
517
Okay
233
Fair
213
Mediocre
87
Poor
100
Summary of reviews
Guests say
Guests appreciated the hotel's fantastic location and cleanliness, highlighting the polite and attentive staff. However, there were concerns about the service quality, particularly in the restaurant and bar areas. Some guests also mentioned the need for room updates and improvements in amenities like the gym and internet service.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
2 reviews
All reviews
Pros (+) location
Cons (-) need a better gym or should have an agreement with gym right in the corner
Pros (+) Hotel is nice, but needs updating
Cons (-) Hotel condition is OK..nothing great, desperately needs maintenance in rooms. Major concern is hotel staff - restaraunt / bar staff. Service is horrible . Lack of attention / lack of service. Have stayed many times here but decided to move on after last visit...
Pros (+) Phenomenal location, great staff. Nice small hotel. Very clean, nicely appointed rooms
Cons (-) Guest floors and guest rooms need update.
Pros (+) The location is just a short block from the metro. It is in a wonderfully clean and safe area. The hotel is quite nice ACD the pictures are very accurate. The staff were wonderful. Leonardo and his brother Waldo are so pleasant!.
Cons (-) I honestly likes everything. A great hotel in a great location. It is only 10 minutes by metro to the Catolica metro stop and the charming LaStarria neighborhood.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers an outdoor pool, rooftop terrace, beauty center, sauna, and in-house restaurant, Park Lane Restaurant, which serves award-winning breakfast, lunch, and dinner.
How is the cleanliness of the hotel rooms?
The rooms are air conditioned, and the hotel provides daily housekeeping. Some guests mentioned the need for maintenance, but overall, the hotel staff is accommodating and helpful.
Is parking easily accessible at the hotel?
The hotel provides free parking, but some guests mentioned that the parking area is a short distance away from the hotel, which may feel unsafe at night.
What can guests expect from the hotel's breakfast?
The hotel offers a delicious buffet breakfast with a large variety of choices, including eggs and bacon. However, some guests mentioned that the breakfast menu could be limited for those who don't eat meat.
When is the best time to visit the hotel?
The high season is in September, and the low season is in January. Visitors can expect a friendly atmosphere, great location, and comfortable rooms, but it's important to note that some guests experienced issues with the air conditioning and pool during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
January is considered the low season, which might offer a quieter and less crowded experience for those who prefer a more relaxed atmosphere.
Explore Nearby Attractions
The hotel's proximity to attractions like Sky Costanera, Santuario del Cerro San Cristóbal, and Zoológico Nacional de Chile makes it a convenient choice for sightseeing.
Check for Room Maintenance
Some guests reported issues with air conditioning and room cleanliness. It may be advisable to double-check the functionality of amenities upon check-in.
Take Advantage of the Rooftop Pool
Despite occasional maintenance issues, the rooftop pool and terrace offer a relaxing spot to unwind and enjoy the views of Santiago.
Inquire About Luggage Storage
Guests have mentioned that the hotel did not assist with luggage storage, so it's recommended to confirm this service in advance if needed.
Consider Transportation Options
While the hotel offers free parking, some guests found it inconvenient due to the distance from the property. It may be worth exploring alternative transportation methods.
Dine at the Park Lane Restaurant
The hotel's in-house restaurant, Park Lane Restaurant, received positive feedback for its award-winning setting and serves breakfast, lunch, and dinner.
Be Mindful of Noise Levels
Some guests noted that the hotel's surroundings can be noisy, so light sleepers may want to consider this factor when choosing a room.
Confirm Special Requests
If specific amenities like USB ports or room service are essential, it's advisable to confirm their availability with the hotel before booking.
Location
Av. Ricardo Lyon 207, Providencia, Santiago 751-0190
What's nearby
- Costanera Center0.5 mi
- Sky Costanera0.5 mi
- Santiago Metropolitan Park1.3 mi
- Santuario del Cerro San Cristóbal1.4 mi
- Plaza Baquedano1.7 mi
- Pontificia Universidad Católica de Chile2.2 mi
- Santa Lucia Hill2.3 mi
- Plaza de Armas2.6 mi
- Catedral Metropolitana de Santiago2.6 mi
- Mapocho Cultural Center2.7 mi
- Estadio Nacional Julio Martinez Pradanos2.8 mi
- University of Chile2.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Park Plaza Santiago
Low season | September |
|---|---|
High season | August |
Average price (weeknight) | $90 |
Average price (weekend night) | $89 |
When to book a room at Park Plaza Santiago
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Park Plaza Santiago
FAQs when booking at Park Plaza Santiago
Nearby hotels and places to stay
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See most recommended stays in SantiagoGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 3.1 mi |
Nearest Airport | Santiago Arturo Merino Benitez |
Distance to airport | 10.4 mi |
Everything you need to know for your stay in Santiago
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