Hotel Family

The hotel is aware of the feedback regarding the beds and is taking steps to improve the quality for a more comfortable stay.

Parking is available at the hotel, providing convenience for guests who arrive by car.

Guests can expect a variety of delicious dining options, including a restaurant, minibar, and snack bar, ensuring a satisfying culinary experience during their stay.

The hotel is committed to maintaining high standards of cleanliness, with daily housekeeping and enhanced cleaning protocols for a pleasant and hygienic environment.

The high season at Hotel Family is in April, offering an ideal time to experience the hotel's amenities and nearby attractions in Sao Paulo.

Some guests reported that the rooms did not match the pictures and were of lower quality than expected, so it may be advisable to inquire about specific room details before booking.

The hotel is centrally located, with attractions like Mercado Municipal, Mosteiro de São Bento, and Pinacoteca do Estado de São Paulo within walking distance, offering convenient sightseeing opportunities.

A few guests expressed feeling unsafe in the surrounding area, so it's recommended to be cautious, especially when venturing out at night.

While some guests mentioned wanting good Wi-Fi, others reported issues with the Wi-Fi quality, so it's advisable to inquire about the current status of the Wi-Fi before booking, especially if reliable internet access is important to you.

Some guests experienced unfriendly treatment from receptionists, so it may be helpful to manage expectations regarding the service and communicate any specific needs clearly.

Given the mixed feedback on room quality, it's advisable to confirm the amenities and room features to ensure they meet your expectations.

If you prefer quieter periods, consider visiting in March, which is considered the low season, to potentially avoid crowds and high prices.

The hotel offers a business center, which can be convenient for guests needing to attend to work-related tasks during their stay.

The hotel provides an airport shuttle for a surcharge, offering a convenient transportation option for guests arriving or departing from the airport.

With flexible check-in and check-out times, guests have the convenience of adjusting their arrival and departure times to suit their travel schedule.