Hotel Puma

Guests have praised the breakfast at Hotel Puma, describing it as great and very good. It is a useful bonus and is fairly basic, as expected for the price, but perfectly good.

Guests have mentioned that the rooms are very clean and tidy, and the hotel is well located and clean. However, some guests have reported unclean bathrooms and bed sheets that were not all super clean.

The rooms at Hotel Puma are unexpectedly spacious and come with a useful bonus of a fridge. However, some rooms do not have windows, making them cold and noisy with just the blinds.

Most of the staff at Hotel Puma have been described as lovely and very helpful, providing excellent service. However, some guests have reported encountering rude staff members.

August is both the low and high season at Hotel Puma. It is a good time to visit to enjoy the hotel's offerings and the nearby attractions in Sao Paulo.

Some guests reported noise issues, so consider requesting a room away from the reception area to minimize disturbance.

Some rooms may not have windows, leading to noise and temperature issues. Check the room features before booking.

While the location is good, be aware of homeless people in the area, especially when walking around the vicinity.

Some guests had difficulty making changes to their reservations at check-in, so it's advisable to confirm any modifications in advance.

If you prefer an early breakfast, communicate your preference as the hotel may accommodate this request.

Noise from the reception area, thin walls, and echo were reported by some guests, so consider this when choosing the hotel if you are sensitive to noise.

Some rooms reportedly lacked windows, leading to ventilation and noise issues. If this is important to you, ensure your room has a window.

The air conditioner and fan have only one level, so if you prefer more control over the room temperature, consider this limitation.

While most guests praised the staff, a few reported rude behavior. Keep this in mind and address any concerns promptly with the management.

Some guests noted a smoke smell in the rooms, so if you are sensitive to this, it's advisable to confirm a non-smoking room or inquire about the hotel's smoking policy.