Sapporo Grand Hotel

The hotel offers a great choice of traditional Japanese and western breakfast choices. Guests have praised the delicious breakfast and the variety of options available.

Guests have described the staff as friendly, helpful, and attentive. Some guests have specifically mentioned the excellent service provided by the staff, including assistance with lost luggage.

The hotel provides an underground walkway for convenient access to Sapporo JR station, mall, and restaurants. Additionally, there is a shuttle airport bus stop (Chuo liner) besides the hotel, making it easy to get around, especially during winter.

The hotel's location is highly praised for its convenience, with easy access to downtown, shops, and train stations. It is also directly connected to the underground city, providing easy access to various places of interest in Sapporo.

While some guests have mentioned that the rooms are a bit old, they have also highlighted the cleanliness and comfort of the rooms. Additionally, guests have appreciated the spaciousness of the rooms, especially by Japanese standards.

Several guests recommended choosing a room with a view, especially those facing the garden or inner courtyard for a pleasant stay.

Many guests praised the breakfast options, suggesting that including breakfast with the stay is worthwhile due to the variety and quality of food offered.

The hotel's connection to the underground walkway was highlighted as a convenient feature, especially during cold weather or for easy access to nearby attractions.

Some guests mentioned that renovated rooms were clean and comfortable, so it may be beneficial to request a renovated room for an improved experience.

A few guests reported noise disturbances, so it's advisable to request a quiet room or address noise issues promptly with the staff.

The hotel's proximity to various attractions, such as Sapporo Clock Tower and Odori Park, makes it convenient for guests to explore the local area.

Some guests noted issues with room temperature, so it's recommended to check the room temperature upon arrival and request adjustments if necessary.

While some guests mentioned issues with room cleanliness, others praised the cleanliness of renovated rooms, so it's advisable to inquire about the room's condition before settling in.

The hotel's concierge and tour desk services were commended for offering assistance, making it worthwhile to seek their guidance for exploring the area.

A few guests encountered language difficulties, so it may be helpful to prepare for potential language barriers by using translation tools or seeking multilingual staff when needed.