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The couch in the room was horrendous: saggy, lumpy, hurtful The bed was fine except there weren't any extra blankets. The heater worked well. It was quiet because we were in the rear portion of the motel.
There was a breakfast included The WiFi didn't work, the staff was super rude, at some points there was no electricity and they didn't feel like taking care of it, breakfast was very simple, some strange people would come for breakfast - maybe homeless, I can't imagine that they were staying there.
The room were comfortable and its a low cost hotel in a tough neighborhood but in the heart of San Francisco Both of our rooms had signs of bed bugs but we couldn't find any live ones and they didn't want to give us anther room.
We did not stay. We immediately checked out, lost our money for the first night and found another hotel.
The location is great for what I go to San Francisco for. The price compared to other hotels for the size and area it's located in can't be beat. This isn't a fancy hotel with a marble lobby and valet. But it's good for going to The City and hanging out for a few days
I liked the fact it was really close to Market street and other main attractions. Many homeless people yell and get aggressive around the hotel especially at night. You feel kind of in danger when you go back to your hotel room.
The staff was very helpful and the cost was reasonable. The food could have been better.
Bad neighbor, loud at night crackheads hanging out on the property
the employees are nice and helpful the bed had springs broken all over the bed. the iron leaked all over the floor. the couch was broken. breakfast was a piece of bread.
I had a back room, so it was reasonably quiet. Rooms and grounds are kept clean. Refrigerator and microwave in room. Close enough to Moscone that I walked it several times. Area does not feel safe at night.
The rate was pretty good They said on your site free parking and then charged Me $17 a night extra to park.
Bathroom was clean. When I walked in immedeatly noticed the sheets had holes in them, there was no comforter on the bed, walls were grungy, and the room smelled like it used to be a smoking room. I turned on the AC unit which made a constant loud thudding noise and then turned off - only to not turn back on. I was in SF for business so tried to use the wifi which I could not connect to so I went to call the front desk - picked up the in room phone only to find the phone had no dial tone. I called the front desk on my cell and asked for guidance connecting to wifi and told her about the air conditioner. The response I got from the girl was essentially a very rude and unhelpful it's your computer and there is nothing I can do about the air conditioner. ...
Hair on all 3 pillows, need I say more!!! Bathroom fairly clean, but the bed had just been made again, with used sheets. Internet connection was one bar and working between connection and off line. Do you know the feeling of writing a letter and push send, and then you are offline...? See above..
Its location. i stayed for 5 nights and my room was not cleaned once.
It is easily accessible to down town San Francisco using public transportation. I booked the king room and was given a double bed because the room was not available. The place looks horrible. It needs to be torn down. Too noisy.
After some of the reviews, I was a bit nervous, but overall the room was fine. Clean, relatively comfortable, friendly staff, a bit noisy.
Price was unbeatable. Bathroom was remodeled and sparkling clean. Room was very plain and basic, but clean. Location was great. Parking was free. Bed was comfortable, pillows were great. Had king rooms available at no extra cost. Room had a fridge and we froze ice in baggies (no ice machine). If you are on a very tight budget, or are a bargain shopper (like us), this is a dream come true. TV easy to work, no premium channels. Half the cost of any other motel in the Marina District, and perfect to sleep and clean up and get going. One step up from a hostel. Outside was undergoing remodel, outside floor rough where walkway carpet had been removed. Long narrow parking strip, had to back out onto the street. No clothes closet or hooks to hang clothes, we used a "towel loop" in the bathroom.No in or out of room coffee service, but a 24 hour donut shop about 2 blocks away. No ice machine. If you don't care about amenities grab this deal. If you're spoiled by free hot breakfasts, or on a fantasy vacation or romantic getaway, go elsewhere. These are not complaints, just hints of the quirky things you will find.
The price for the location was excellent. Well worth the cost of not having to deal with morning rush hour in San Francisco. Would definitely stay again. I would say they could update the bedding, other than that nothing.
Location was fine - you could walk to fisherman's wharf fairly easily. From the outside the hotel looked run-down, but the room was well-kept and clean. the bed/pillows were too soft, the wifi signal was too weak so we couldn't access the internet.
Price and staff, comfortable beds, helpful desk clerk. Slightly dingy decor and a little bit of a dank smell.
Location was good with the bus stop right next door. Room is good and clean. Area is safe and has necessaries available near by. There is a good Indian restraunt nearby. Taxi faciity is good. Close to attractions but will need transport to visit them. Staff is helpful though sometimes we couldn't reach them. Having coffee machine and micro wave was very useful. All local calls were free which was very helpful in making the tour or taxi bookings. From the outside it is not impressive at all. The hotel staff is bare minimum. We had to take the tours from other hotels. There was no pick up or drop for the tours.
clean, good beds
Its location is not the best of neighborhoods, but for lodging in San Francisco it is a great deal; a bargain. The room was clean and comfortable; not a luxury place but fine for an overnight stay.
location the room is very small, a lot of noise coming from bus stop downstairs. breakfast is muffin wrapped in plastic bag
Very comfortable bed - really good quality mattress. Rare chance to park a car for free in the city. Henry's (owner) helpfulness much appreciated. Bus downtown from outside the door, also easy access by car to beach, Golden Gate park and bridge and to airport. Typcical motel room smell on opening the door but it soon disappeared with the fan on - nothing personal to this motel - just the usual motel smell.
Newly remodeled, looks nice. Hardwood floors, microwave and fridge in each unit. Beds so-so, everything else was great. LOTS of bad previous reviews about bedbugs - explains the hardwood floors and remodel. Front desk didn't have many amenities (wine glasses, steak knife, etc)
Bathrooms and updated bed linens very nice. Exceeded expectations parking a bit tight, but for City, good
Proximity of where I needed to be. It was nice of the desk man to allow me to leave my vehicle an extra hour after checkout. I asked for a quiet room when I checked in on-line. They gave me the room closest to the street and bus stop. I asked to be moved and got a room slightly further away but the quiet rooms were all in back.
The motel is in The Richmond neighborhood and is close to so many things, places and restaurants. And the price is affordable, and FREE parking! There are 20 rooms and 12 parking spaces so a bit of a challenge. We left our car in the parking space and took the buses. SF has a great bus system. Rooms are well cared for and have most amenities. The manager is always there. Would stay again. Quite a bit of street noise. All rooms are non smoking but there are ashtrays outside the rooms, so people smoke right outside the rooms.
Great location right by the Golden Gate Park. Next time I will go to the Geary Parkway Motel.
It was a great location close to family and very affordable. We have stay there before and we'll be back.
We stayed just one night but found the room very clean, on sight parking a huge bonus and the location couldn't have been better for our trip. I would stay here again and recommend.
The bathroom we had was really big. Room wasnt badly priced, but the constant loud music being played in the parking area was really annoying. Too bad the employees didn't do anything about it.
House keeping has no respect for still trying to rest. They also have respect for privacy. I had to tell them no service needed several times even though the tag was on my room door specifying no services needed.
The staff was super friendly and helpful. Our room was very clean and spacious. We heard no noise from the street or next door in any of the rooms around us. Overall Me and my girlfriend loved our stay and will definitely return! Perfect for a young couple getting away for the weekend!
Good price hotel.The front desk was friendly and the parking was good. Cleanliness of the room was okey, it's just that bedsheets and pillowcases wasn't fresh and it smelled a little bit.
- reasonable price - surprising large room with microwave and refrigerator - clean but worn - friendly staff - good work table with nice desk chair -older building with signs of wear - rooms facing Van Ness extremely noisy (relocated with back room with much less street noise)
The rooms are nice. We had ours, and my mom had one too, so we saw two of them. The location is quite good. The neighborhood is nice, and walkable to many locations. Some of the rooms were noisy because some of the people were quite loud. In the mornings, the parking lot is congested and cars cannot get out.
The location was great. Accessable to all transportation and we were able to park the rental car. The handicapped room was like sleeping in a garage. The bed was lumpy and old.
We enjoyed that it was in the middle of a lot of the attractions here in San Francisco. We enjoyed walking down to fisherman a warf every morning and passing by the local coffee shops. Clean rooms and comfy bed We didn't like that there is a lot of construction here. You heard everything in the room next to us- taking showers, leaving the room and romantic things. Wish it had a sound barrior- didn't like at 7 am hearing the construction workers outside hammering and building
excellent location, parking available, clean room
Plenty of parking, comfortable bed, good shower Refrigerator did not work
Clean, cheap and parking is included No a/c and noisy (both traffic and residents)
The kindness of the people at frontdesk. Checking-in too late (2 pm). I had to wait for two hours for rooms to get clean. Rather poor wireless connection.
A good budget motel for a short stay in SF... Small stinky room...
The ability to park in a very busy city and the friendliness of the relief managers. The lack of facilities to make anything other than poor quality filter coffee in the room.
Good location and price. Complimentaly breakfast was less than expected.
Felt like home when first checked in Felt not important at checking out
decor of the rooms Parking area too small
Good location. For travelers with the car- free parking. Free wi fi access
Hotel staff great! Room really clean, as was the bathroom. Bed & pillows comfy. However, if you want quiet, forget it. Doors and walls paper thin and much noise from partiers. I suggest earplugs. Motel is very close to fine dining, shopping and Starbucks though, and that's a plus! Good if you are on a budget and only use it for sleep. Very noisy, so don't stay by the elevator.
Location. Walking distance to most of Points of interest and Pier (39) and choice of quick food Restaurants nearby. My first stay at Motel Capri was in 1971 (39 years ago) and kept coming back ever since.
The room was clean and the bed was comfortable; it was also fairly quiet for the area The furniture was shabby and the shower head wasn't very forceful
The location was wonderful..Short walk to piers and wharf as well as China Town and Little Italy. Room was clean and staff was friendly. We were in the smallest of rooms, but we thought it was quite cozy. I'm almost 6'7" and the full sized bed was fine. The shower was literally in the room and the bathroom was very small, but once again, it did not present much of a problem. We spent almost all of our time out of the room as I suspect most would do. Several reviewers complained of street noise. I'm a light sleeper and it was noticable, but did not ruin my night. My wife is a deep sleeper and she had a great night's sleep... well, until I had to call the police to stop the burglary (see next paragraph) I witnessed a car burglary from our room window at 4:30 am. This simply added to the adventure. It was nice to know that the police response time was under 5 minutes. We would definitely stay here again, although it was a bit expensive. Room cost. Parking was off site and fairly expensive as well, although the attendant was very nice and recommended several sites for us to see and things for us to do.
Can't beat the location! Bed is uncomfortable and rooms are tiny with very little sound barrier.
Location was great, staff was friendly. The motel was very quiet and private. We very much enjoyed our stay. I do wish the rooms WERENT so run down, but it was sill worth the price and location!
The beds and pillows were very comfortable... Poor parking (of course, being in San Francisco, having any free parking is good). No air conditioning.
Location was ok, parking easy. Had wireless internet. Room was fine. Bed a little small for 2 people (no, we are not fat). The hotel was loud - thin walls meant we could hear TVs on in adjacent rooms, and hear people having conversations outside, doors banging late at night, etc.
Location---close to family's home. No hair dryers in rooms. I had one delivered from the office, however, so it wa okay.
It was open when we came in late from the airport Parking stalls, as much as they were available, were too small.
- Clean room - Nice bed - WiFi worked fine - Excellent location - not loud outside - Dirty outside the room - Breakfast did not start until 8am, which is too late for me
The motel was in an easy to access location. Parking is included. The rooms appeared to be recently renovated. The beds weren't especially comfortable and the biggest issue for us was the noise level. It seemed like we could hear every movement inside the hotel.
good value for money, very helpfull staff! They have plenty of tips to discover the city. Very kind. Ideally situated to discover the city, parking available, busses nearby. Would recommend it to everyone!
very good location, close to the marina, restaurants. breakfast was a joke; no fridge in the room; not so clean and very dark place
Close to downtown The continental breakfast consists in a pastry (no choice). No choice, very poor breakfast, you have to eat in room, no other spaces. one day they didn't clean my room. If I would do one phone call, my phone was broken, I try to advice the staff but no way to resolve the problem. one night there was no space for parking, we had to park in another space, and we had to pay. very bad service, staff very rude.
Good location - close to many city attractions. Complimentary breakfast was a joke - one very sweet cookie wrapped in a foil. That's all.
Staff was accomodating, but the room we were first assigned was unclean and clearly had a bed bug infestation. Bed bugs in our room. We checked and noticed them immediately on the corners of the bed upon entering the room. There was a big dead one, and a bunch of droppings. A serious infestation. The staff was helpful relocating us to a room w/o them.
Room #308 needs a face lift..that's where I stayed the 1st time. However, the price was good and the staff friendly & helpful, and was close to my doctors/hospital. So I decided to come back & rm #309 was perfect. I brought my my own washcloths, & a few other things to make me comfy (my pillow & a throw) since I never use blankets/comforters that hotels/motels provide. I always put remote for tv in zip-lock, and I'm good to go!! Priced right plus free parking. I will always return here unless I'm with my Sweetie, then he foots the bill in 4 star hotels. I like coming here.
It was mostly clean and in decent shape for an older hotel. Location is great. The double queen room was TINY, smaller than the average master bedroom. Night staff was great, morning staff not so much. No pool, no spa, very little parking, tiny room, and expensive. Maybe the cost is just typical San Francisco prices but it sure seemed alot for not much. Elevator quit working.
It was just a place to sleep Light bulbs burned out, one security lock broken, no lik for coffee pot so it did not work. The place was clean.
The office staff was friendly. There is an elevator which is a big plus. We stayed during Fleet Week, and we were happy to have a room for a reasonable price anywhere in San Francisco. Lombard Street is noisy twenty-four hours a day. Although our room was in the back, there was still a lot of street noise.
We had a lovely view of the bridge (Bay?) late at night and in the early morning we could see twinkly lights underneath it. Pretty. Also close to a good restaurant and the Club Fugazi.
VIEW FROM ROOM 503 WAS GREAT PRICE KINDA HIGH ROOM WAS OLD N RUN DOWN
Location is great - free parking is wonderful, hotel is nice & comfortable
We liked the free parking on the premises and the central location as well as the price compared to what other hotels charge. The rooms up front next to the road are very noisy especially if you are a light sleeper. Some of the clientele and their behavior detracted from the positive aspects. Walls are very thin and you hear everything.
location location location, ample room for parking the car safely and friendly staff
Awesome location. Room was clean, staff was very friendly. Free parking is a major benefit. We had no issues with excessive noise. Balcony was shared with the room next door, but that was never an issue. Slept great. I will stay here again, no question about it. Wifi connection wasn't the best, but it was free so not a major drawback.
Good location to most of San Francisco's attactions. Continental Breakfast was very disappointing-packaged roll w/in-room coffee maker. What a joke!
Location definetly. It's in Chinatown!!!! Chinese owners, it's in Chinatown....its China man!!!!! By the way...no breakfast although both booking.com and the hotel claims to have breakfast....
chocolats in the front desk not so good neighbourhood
Unbelievable customer service! We were able to leave our car here, after check-out, while we ran the Nike Women's Marathon 2010. We returned at ~ 3:00, cold and wet, to pick up the car. When we arrived, we were shocked to learn that they had held our room for us and let us take hot showers before heading home! That really made our day. As we expected, the neighborhood is 'iffy'. And noisy.
The staff was nice. Location, Thin Walls, No TV Channels, Leaky faucets
The neibourhood is not so bad, like the guest reviews wrote. The Staff looks very criticly who enter the building. We feel us save.
the woman on the desk was extremely helpful and understood when we had to leave a day early. This place is in the middle of the downtown area. It has many homeless and beggars and we felt unsafe, especially at night. Coming from NZ this was a culture shock and was difficult to come to terms with. However we were safe, car was untouched and all was well. This is entirely due to the great staff vigilance. I want to thank them.
Cheap and close proximity to Civic Center. The rooms need to be remodeled badly. Outdated furniture, stained carpet, etc
close to busline manager very friendly and helpful.
Advertise King bed, but was only a queen. Continental breakfast was horrible, why even bother. Otherwise it felt like a budget hotel even when we were "upgraded" to a deluxe room. Maybe places in the city just aren't great value, although I've stayed at a nicer place for a better price in the Tender Loin, even though that area is one I'd never spend time in again.
I like the location. Close to many shops and restaurants The building is pretty old and the downpour from the rain that day was all over the stairs.
Great price the bed was comfortable. The shower.
The room was clean and spacious, and both my friend and I had parking spaces close to the room. The room didn't have microwave--I heated a carafe of water in the coffee maker to make a bowl of instant oatmeal in the morning. The clerk at the front desk was pleasant, but seemed perturbed when I asked for a second parking pass. He knew that my friend and I were arriving separately, but was surprised that we both had cars.
Nice location. Relatively cozy. Their breakfast was more of a snack, but hey, it was free. The walls/ceilings are way too thin. It sounded like we had a heard of rhinoceroses above us. Luckily there were no bed bugs, but it seems at one time there was because of old bed bug stains on the sheets.
Location is ok Expensive for what you get Shower is disgusting Room is ok- but not with the price
Works great when you are visiting the marina or the palace of fine arts. Great location for lots of SF activities. It is on Lombard street so it is a bit noisy but not bad for the price Noisy, needs renovating.
proximity to restaurants ants in the bathroom and main room
Nothing at all. Receptionist lied and said we would be charged even if we cancel the room, ended up staying at the marina motel across the street, way better room with kitchen and couch + room for cheaper than what la luna was asking for.
Very clean and the staff was very friendly. The location is good and they have free parking. The hotel is right on a busy street so you get street noise but just turn on the air unit and it's enough white noise to take car of it. The room is small but has all you need.
Free parking for guests. In a city where public parking costs $20 on averge,this is a great deal.
Budget hotel with clean rooms, staff are helpful. Easy car parking, free wifi, and my room on the third floor was quiet. Good position to get to bars and restaurants. The walls are a little thin, I could hear the person next door talking on his phone. The area is quite run-down, but I didn't feel unsafe at night.
Proximity to Union Square A bit run down and dirty...
the location was good, there was free parking, the room was clean and comfortable
for the money paid it was quite central to the night scene but there is a lot of homeless around they seem intimidating but they didn't bother anyone, there is plenty of people around day and night.
Close to Moscone ctr Not very clean, definitely not worth the money we paid
Nothing No shampoo or other items in the room had to ask front desk for them. Constant drug deals going on right outside hotel. My small children even noticed it. Don't stay there if you have children.
Very clean bathroom. The carpets in the corridors are old and smell. They could do with being replaced or at least opening a few windows. The staff were very friendly and helpful. It's in a good location and good value for money.
It was useful to me location wise, 2 kms from city centre areas, and 5 km from Mission where I had to go for work. This area is in the "tenderloin" which is the area with lots of homeless, prostitutes and persons with drug addicts on the street, so single woman walking is not a great idea And they had a "room service" advertised, but it didn't exist.
The hotel room smelt terribly bad. I didn't like walking the streets around the motel at night.
Clean room, clean bathroom, comfortable bed, convenient location for everywhere I planned to go. Great staff The location is in a bit of a sketchy area, and there were the same 4 guys standing on the corner of our motel all day clearly selling drugs.
It was close to the things we needed to do in the city. The neighborhood was not the best but not that bad.
hotel was fine, cleaning crew were polite and the morning front dest person was very polite the front desk person that was there when i arrived at 3:00 am July 4th was very rude had an attitude and with an attitude said i needed to make a deposit of $100 but he was very rude wouldn't answer any of questions i was not comfortable with him what so ever.
Location was good for all major attractions. Easy to drive to location Towels very thin and small
Didn't know they would put a hold on credit card. Stairs and elevator was broken
Poor Enviroment poor and customers have to go to their rooms which was located on the opposite side of the check in Main Hotel, the breakfast was poor as well,nothing added after food finished.
The location was decent. It didn't seem like the cleanest place. Check in is way too late and you have to pay $2 per bag to be stored in a room that is going to sitting empty anyway. It's not about the money it is the principle. We are already paying for the stay does it really hurt them to store the guests bags for free? Are those $2 per bag really that important to you? Instead of charging the $2 just don't include the "continental" breakfast, which was only a basket full of apples and oranges and nothing else
The lady at the front desk was nice and I understand that my problem with the reservation was not her fault. When I booked I saw the 2 queen bed room and I requested 2 of those, but when I got to the hotel they gave me 2 rooms with 1 queen bed in each. I called kayak and the lady tried to help but couldn't so I had to pay extra to get a 2 queen bed room. The place looks ok outside but kind of old inside not too much to talk about. I'm not sure at this point if it was kayaks or the hotels problem with the confusion of the amount of beds I needed in each room but I didn't like that I had to pay more. Not sure if I'll be using kayak to book again.
Nothing my experience was horrible
Close to At&T Ball Park Location
best location ,sleep well ,quite ,comforte breakfast
The Friendly staff It was slightly noisy, you could hear everything outside, but not bad enough to ruin your stay. There was also a lack of entertaining television channels.
Room service came at 9:30 am. They didn't let me know that they were going to lock my car in at night and there was no one at the front desk to open it.
Location, Hotel Staff Breakfast, Price
Location Rooms very small and out dated
The hotel and the neighborhood was far from SF downtown (30-40 min by bus), but for the same reason, very quiet. The hotel is very close to the Golden Gate Bridge (5 min by bus). The room was small but clean, and had all basic things I needed. It took a long time to get to the hotel by bus (30-40 min + waiting time), and the neighborhood didn't look very safe at night.
Location, attention, just what you need to pass the night, nothing extraordinary but value for money, not expensive but with tons of shops and good restaurants one block away in Chesnut street.
We loved this place, especially for the insanely good price. Walk to Buckeye Roadhouse for steak and back home. Can't beat it. Not enough blankets so we were a bit cold.
cleanness. Staff is rude. Breakfast is poor.
The location was nice but if you're willing to drive a few miles north there are nicer hotels for the same price. The bed was extremely uncomfortable. It had several broken springs and was bulging on the sides. The room was very small and there was a table that blocked access to the right side of the king sized bed so you had to crawl on to the bed from the foot of it. No dressers, only a small rack that the tv is mounted to to hang. No shower head, water was spraying at full blast out of a pipe coming from the wall like a hydrant which was not awful but it required me to ricochet water off my hands on to my face if I didn't want water to go up my nose.
nice room, very convenient for function we were attending. mattress was nice but bed was extremely noisy.
Convenient location Telephone did not work, safety on outside door was broken, don´t fall for the breakfast is included, it´s a joke, at most they could call it a snack.
It's a delightful, charming little inn, centrally located and a good bargain. The location was very near Fisherman's Wharf. The staff was extremely helpful and friendly. Overall, it was a very positive experience. There was no elevator but that wouldn't have been authentic with the original style of the hotel or aesthetically pleasing.
Clean, recently redone, decent value. Cheaper rate if you call the motel directly.
The location was awesome!! The room was confy :) I liked everything
The location was great as it was just a short walk to Fishermans Wharf. The free wi-fi internet was a really great feature. Staff were friendly enough, and although the room was not flash, it was comfortable so it was definitely value for money. There is a sign by reception that says "This area contains chemicals known to the state of California to cause Cancer and birth defects or other reproductive harm."... this was slightly concerning. Also I couldn't work the air conditioning unit but that could just be me :-)
Location and price Poorly kept exterior and lobby. Lots of trash and debris outside door and in parking lot.
Location is very convenient, 10 minutes walk from Pier 39, 5 minutes from tram stop. It is clean, safe neighbourhood. Hotel itself is also clean. Breakfast is actually not existing, althought description of the hotel says differently. Just don't count you get anything except coffee. Also the room is extremely small. The two beds are actually accupying the whole space available. No room left for sitting or even walking.
Location The family above us was walking around all night and the building is old and you can hear every little noise
I loved everything about this place. Travelling alone I felt safe and secure here, it was close to where I had to go to meet the tour buses as well as within walking distance to the pier which had such a great atmosphere. The room was clean and comfortable and the rates were more than competitive. I would highly recommend to anyone looking for a place to stay while visiting the lovely San Francisco
The bed was comfortable It was a motel and very overpriced.
Wonderful accommodations and friendly and helpful staff. I will definitely return again.
3 mins walk to fishermans wharf Daily parking fee on the top of their daily hotel rate.