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|Distance to city center||0.6 mi|
|Distance to airport||45.4 mi|
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Nothing impressed me with the hotel
I selected this hotel due to its high rating on booking.com, but my experience was terrible. I was on a 2 weeks vacation that took my and my wife through Dubai, Chicago and finally Urbana. During out trip, i kept telling my wife that this hotel was the highest rated of all the hotels we booked and so we were really expecting a good experience but was disappointed. We arrived the hotel about 8pm on the day of our reservation only to be told our reservation was cancelled earlier in the day because they tried to debit my account and it failed. I was confused because the day before i had received an email from booking.com reminding me that i had a day to cancel my booking which i declined to do. So i was surprised how the reservation was cancelled without informing me. They claimed to have sent me an email which i did not receive. I showed them my emails from booking.com without any from them. Because i was travelling international i have limits on my card that i need to enable for the card to be debited. I had used the same card in all the 2 hotels i had stayed before this visit. And my account was funded. The lady we met at the reception was not helpful at all. After we decided to take another room that was available but $10 higher,she swiped my card multiple times debited $96 and $50 respectively from my account only to tell me that the card failed the debit. She refused to check us until i had to get her to call her supervisor who confirmed the debits but we were told it was only for 1 day. My original reservation was for 3 days. The room we were given had stains on one of the bed and the light in the bathroom made noises when switched. we just ignored all of this because we were tired and time. The receptionist the next morning was worse even when i wanted to overlook the incident of the night and extend my stay for the three days. We had to leave for another hotel which we enjoyed. I am yet to get a refund of my $50 security deposit 3 weeks after.
Breakfast was good, but needed to be warmer. Front desk helpful to get us a hairdryer since our room did not have one. Have stayed there many times/
Same as above
The bed was comfortable. Nice roomy room. Breakfast was good.
Bed was amazing.
Breakfast was terrible.
The room is homy and lovely. The staffs are really helpful and are able to fix all of my problems!
There is truly something for everyone to enjoy near Decatur in east-central Illinois, including the cozy and accommodating Best Western Paradise Inn close to the University of Illinois and Memorial Stadium, where you can watch the Fighting Illini take to the field in a championship NCAA Football game and check out the wide collection of globe-trotting cultural exhibits at the Spurlock Museum. Our hotel in Savoy, IL offers a comfortable place from which to explore the entire Champaign-Urbana metropolis, with a collection of bright rooms boasting pillow top beds, mini refrigerators, microwaves, and deluxe shower heads. Those craving space can upgrade to a roomy 2-bedroom suite, all of which feature seating areas, full kitchens, and balconies with views of the vast Midwestern landscape. The multilingual staff at our pet-friendly hotel caters to families with a large outdoor heated pool, which has a separate kiddie pool and an oversized sundeck, plus a fenced playground, a dog park, barbecue grills, and picnic areas right on the property. Guests traveling for work can easily make the most of their stay with all of the area’s top industries nearby, including the Plumbers Union and Yahoo, plus a convenient airport shuttle, an on-site business center, and fully-equipped meeting and event space with catering options. All guests will enjoy being close to the most popular area attractions, from family fun at Crystal Lake Park and Curtis Orchard to sports and recreation at the University of Illinois Golf Course and Lake of the Woods, plus a free breakfast each morning, where you’ll find a whole host of hearty favorites, including biscuits and gravy, breakfast burritos, and Belgian waffles. Plan your trip around our convenient Illinois hotel.
based on 286 reviews
Things to Know
- Clean rooms
- Clean hotel facilities
- Comfortable beds
- Friendly service
Policies vary by room type and provider.
Reviews about Best Western Paradise Inn
|Champaign University-Willard||2.2 mi|
|Decatur Arpt||36.2 mi|
|Rantoul, Illinois||17.8 mi|