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quiteness, close to town centre,spacious garden pool water was not heated and a bit too cold
All the staff were exceptionally polite and helpful, especially the staff at reception, and the restaurant was of a good standard.
Very nice and quiet! Excellent Dinner. Very friendly staff. Secure place and parking ground. Close to Avignon. Will come back...
We absolutely loved this hotel! It has lots of Provencial charm and our room was very pretty and spacious. It is the perfect place to stay in Provence if you don't want to be with all the crowds in Avignon center. It is about a 10 minute drive to Avignon and easy access to other areas of the Luberon region. There are no restaraunts nearby so you will need a car for sure. The hotel has wonderful food but is pricey. It has a great outdoor pool, indoor pool with spa, very lush landscaping and beautiful patios. Very attentive service and wonderful personel.
The friendliness of the staff and the food was fantastic Need a map to get there!!!
The hotel doesn't look like much from the outside, but once through the doors a large, beautiful courtyard (very well maintained) appears. Nice pool area, and well appointed spa area. Fantastic meal at the restaurant. Very friendly staff. The location is a little "off the beaten path", and you need a car to get anywhere. Overall, a little pricey (both room rate and restaurant).
We knew this hotel from a previous stay 10 years ago, it was nice to find out that it still matched our expectations. The restaurant as good as ever.
Relaxing, clean and friendly Too expensive by far and poor location
Spa facilities, swimming pool area and the hotel grounds and decor were very nice. Staff were also very attentive. Free wifi in the bedrooms. My room was very small although I was advised of this when booking so can't complain, there are a couple like this, and based on other reviews, most rooms are larger (although this would cost extra to the 185€ we paid per night). My main issue was the cost of any extras in the hotel. Menu prices and drinks were extortionate even if it has a michelin star. Since it's a good 10 minute drive from Avignon, if you don't have a car, you have to go by Taxi, and for some reason that costed around 25€ each one way journey too, making it an expensive couple of days. Not sure if it's normal, but the taxi drivers seemed to start their meter when they were called by the hotel, so the starting tariff would range from 6.50€ to 8.50€ which isn't great.
The staff were very attentive and polite. The layout and facilities in the hotel were lovely and there was a lot of attention to detail. Lovely scented rooms.
Wonderful restuarant Breakfast was expensive, but provided little.
We liked the room, pool and grounds of the hotel. The area was wonderful for walking and sightseeing. The staff was very helpful and responsive to our needs. We felt that the dinner was very overpriced and was more presentation then delicious. I requested a green salad but was told that I could not vary from the menu. For such a lovely hotel I would expect that a green salad would not be too much to ask.
Beautiful grounds and gardens. Hotel is in a quaint, small town within an easy 5 min. drive of Avignon and has much more charm than Avignon. We booked the least expensive room and were given a lovely room with garden view which was quite large. no
food and service troppo vicino alle rotaie del treno
The breakfast was very good, with selection of pastries, bread, marmelades and so on, and the atmosphere was very relaxed. I arrived and put my vehicle in the designated "10 min. - Load and unload of luggage" place. Went to the reception, and the owner told me to remove my vehicle from there. Err... according to my basic calculation I still had 9 min to do my "unload of luggage". Very bad start. I left the bags in the room and went (with the vehicle) to visit Avignon. In the evening, a car was parked in the mentioned spot and remained there the whole night and until I left in the morning. All in all, a rude, unnecessary, unfair experience.
Good welcome, interesting decoration/environment. Good breakfast.Good location. We have stayed four times in the last 3 years and have been very happy with this choice. However, the rooms are not all of the same standard. The 1st floor overlooking the courtyard is better finished, with better bathroom facilities, which this time I found could be improved in our rooms. If all the bathrooms could be of the same standard this would be a very good all rounder.
We loved the location and the age of the hotel. My daughter loved the dog and cat there. THe bathrooms had a bit of a urine odor at all times.
It's a great hotel in the historic city of Villeneuve-lès-Avignon. Located in the charming medieval building you really feel like you came back in time. Even the parking for the hotel is inside 16th century church, which I may admit feels slightly odd. Breakfast is served in a beautiful backyard and nearby area is filled with authentic French cafes and restaurants. Short walk to historic Franciscan monastery and about 10 min ride to Avignon city center. It's on of the most pleasant hotels I've stayed in and I would gladly recommend it to anyone. Really none
Rien!!! Le personnel est très désagréable et peu à l'écoute des clients! a deconseiller absolument à la clientèle étrangère! Nothing! To avoid absolutely if you are foreigners or if you travel in family! strong and arrogant welcome! ! L'accueil déplorable et l'incapacité à s'adapter au besoin du client! The disapointing welcome!!!!
The staff and owners were very helpful, friendly and went out of their way to make my stay enjoyable. The hotel is charming, full of character, in a great location in a lovely part of the world. Not really - I thoroughly enjoyed my stay
Pleasant and helpful staff. A bit noisy at times because of flooring and type of building.
The service was great, and the room was very nice. We had a baby cot in our room and a dog and were still comfortable. Our window opened to a quiet courtyard. The only problem was that the lobby smelled very strongly of cat pee.
Ambience and style. And one could walk out and be in the middle of town.
We loved staying across the river from Avignon (2 minutes by car or #11 bus whose bus stop is only a block away). Villeneuve is a charming town. We would sit in the plaza with the locals having a beer every evening before dinner. If you prefer a less touristy setting and would like the opportunity to meet the locals, this is the place for you.
perfect kitchen and stuff, nice pool and atmosphere
Accomodation is very complete, staff is professional. The ambiance is nice (manor and chapel). Swimming pool relatively big. The elevator in the chapel is very slow and the carpet in it has to be cleaned. But this is a minor issue.
Great Service and Food, very rustic and very french Air conditioning did not work very well in the room because of poor design
The service was excellent, the food was out of this world (congratulations to the chef), overall the staff was very friendly and helped regarding all our requests. Relaxed atmosphere No, we were very happy. Clients should be aware that although the rooms are very reasonably priced (semi-luxurious, I would say), the restaurant is very expensive. But it was well worth it. The food was stupendous.
The hotel is beautiful with excellent grounds. First class restaurant. The air-conditioning in our room did not work which made for a very hot night. Staff were informed but took no action.
The staffs of hotel are very nice and friendly. Dinner was excellent and especially enjoyed to see wine list which had a lot of reasonable priced bordeaux grand vin of good vintage.
We liked this typical atmosphere one gets in French Hotels et Chateaux, unique in the world. We also liked the central situation in the Provence, close to Avignon, very close to the highway. no complaints
A charming inn rich with history. The grounds are beautiful and one of the best bathrooms we have had in France. A lovely place if money is no object, although we did get three nights for the price of two on the booking.com site. The meals were over the top expensive. We were seated in the dining room and the owner came in and told my husband he should be wearing a jacket for dinner. This embarrassing situation could have been avoided if the website had indicated their policy or strong suggestion for dress attire. Because of this, we chose not to eat subsequent meals at the hotel and dined elsewhere.
Standard of hotel A1 100% top notch, as too were the staff. Fantastic location, ditto premises and attention to detail. Totally perfect in every way, could not have been better. We will return.....
Pleasant quiet location convenient for the village. Easy parking and excellent restaurant. Very comfortable rooms. Internet service below average for such a good hotel. Very slow and connection lost from time to time.
Very pretty, excellent restaurant with good food. A little far away from town.
Very clean, nice garden. Bed too small and short if you are over 6ft. Didn't like the area it was in either. Pool area disappointing.
Wonderful breakfast; beautiful public rooms. The garden looked a little "tired" but we enjoyed our stay.
Restaurant and service was excellent
Top hotel with very good service. Restaurant and breakfast are too expensive.
Sightseeing and relaxing Eating in the hotel was expensive.
Fantastic experience. Beautiful room with baclony and picture book Provance view across garden. Front desk lady very knowledgeable and helpful. Excellent food. A bit difficult to find.
Very good restaurant, swimmingpool fantastic, just beautiful.
Breakfast was very good, good use of space in rooms, service good and proximity to Avignon very good. Decor was delightful. A female, seemingly in management and who spoke no English, seemed unnecessarily haughty. This was a complete contrast to all other staff who were exceedingly friendly and helpful.
A bit of a walk over the bridge into the heart of Avignon
Our room, with balcony and a view of the river. Great buffet breakfast. Very friendly staff. Nothing, except maybe I would have liked to stay longer.
Good location, but 10/15 minute walk across busy roadbridge. Lovely small balcony overlooking Rhone and Avignon.
Easy check-in, very helpful staff. The room was small, but comfortable and quiet even though it was close the the train tracks. Nice view of the Pope's Palace from the terrace. Bathroom was cramped, limited parking.
Olivier the manager was wonderfully helpful in many ways. Breakfast on the terrace was good. There was some traffic noise due to location of hotel.
Balcony and view Bathroom a bit cramped
2 rooms in one
This is a very unique property ("Miami Beach Cool/Ultra modern" in a very old town) - we look forward to seeing the results once the renovations have been completed. The new owners were absolutely wonderful and welcoming during our stay though we could see that they were still in the midst of work since they had taken over. We were treated to some wonderful extras - we were provided with a room on the top floor that had a fantastic view of the river and the papal palace, we were invited to use the roof top terrace a night that also provided fantastic views of the city and had wine and hors d'ouevres on the house that evening. Our room was great but the bathroom was in need of renovations.
It is very closed to the place I had a convention Everything was OK
Staff very helpful especially reception.Food was very good aswell. Expensive for the quality of the rooms-the hotel definitely needs to be refurbished and updated.There were no lounges/sitting areas and the restaurant/swimming pool area felt very cramped.Overall very expensive.For some reason my booking (I cancelled and then rebooked at a cheaper rate) didn't reach the hotel-luckily the hotel had a room.We moved after two nights.
convenience too many little things were annoying at this hotel 1) canvas chair on my terrace broke as I sat in it, should have been noticed as defective. 2) no light in closet, and closet door hard to open as bed side table in the way 3) toilet room no where near sink, hard to wash hands, 3) restaurant rather grim and food only ordinary (unusual for France) 4) poolside noisy and crowded 5) No newspapers in the morning as at all other good hotels 5) my bath tub and sink dribbled the water in and out...took 35 minutes to fill tub 6) did not clean room until 2:00PM
We found the hotel to be very relaxing and peaceful. The staff were helpful and the food very good. The only slightly disappointing item was the Breakfast Buffet. Rather limited and unexciting.
Silence, gardens and staffs Due to very weak signal reception, WIFI internet access is not available as described
Staff was very kind. Make you feel the most important guest in the hotel. The room was clean and nice, exacty as I expected. Breakfast is too expensive.
Everything!! We had eaten at this hotel two years ago, and decided to spend a very special anniversary for one night en route to St Tropez. The room was very comfortable overlooking the beautiful gardens and swimming pool. Food was wonderful, tasty and well presented. A place to return to!
Away from the centre of the old city, which was packed because of the Avignon Festival. Peace and quiet with rest and relaxation by the swimming pool could be followed by a short drive into the centre and some sight seeing.
It was a pleasant hotel on a bus route to the city. The gardens and swimming pool area were in need of attention.
Lovely and casual, handy to all locations
Very friendly and helpful staff on arrival and during our whole stay. Good location for touring Avignon without being in the centre.
The fact of staying in the countryside, right in the middle of a vineyard.
Helpful staff and the cleanliness of the room and the relaxed atmosphere.
Very helpful staff! Noise from water pipes running through bathroom.
Friendly staff. Family atmosphere.
It was welcoming and comfortable
Free wireless internet service in room and good quality room
This is a beautiful countryside hotel. The room, the facilities and the view were beautiful. the air conditioning was broken and while it was fixed, the overall cooling at the hotel was not working very well during all our stay. Restaurant and breakfast are very expensive
very good michelin starred restaurant, quiet location in a garden the room was charged at 170 euros whereas the booking was made at 165 euros. This was only noticed later.
Car parking Hotel was difficult to find, small bathroom.
Good breakfast and staff was very friendly. Room was small, but for the price, it was appropriate.
very friendly and helpful staff made us feel welcome and want to return small room and bathroom
People welcoming you instead of credit cards machines. Canal +
good environment The hotel stuff are very friendly.
close to highway to Avignon Rooms are tiny.
excellent for money.The breakfast could be better,but it's ok for France.
It was basic facilities but good. Breakfast was good. Only the smoke odour in the room
friendly staff,good cuisine,location not the top but avignon center easy reachable... to change tv screen...
Pleasant staff and comfortable room.