Pros (+) Location & cleanliness
2 stars
Best Western Plus Atrium Inn
Photos of Best Western Plus Atrium Inn
Overview
Boasting a Jacuzzi and a heated pool, Best Western Plus Atrium Inn is situated in San Antonio and provides comfortable accommodation. It also features a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature.
A ticket service, a laundry service and a dry cleaning service are just some of the available services at the hotel. A fitness center is available to those wanting to keep up their exercise regimes while away.
Best Western Plus Atrium Inn features spacious rooms equipped with a microwave, a refrigerator and a hair dryer.
The area around the hotel has a range of restaurants and cafés. San Antonio River Walk and Fort Sam Houston are easily reached by car.
Latest deals for Best Western Plus Atrium Inn
Amenities at Best Western Plus Atrium Inn
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Raised toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Inner courtyard view
- Interconnected room(s) available
- Telephone
- Carpeted
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Pool and spa
- Hot tub
- Indoor pool
- Pool towels
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Balcony
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western Plus Atrium Inn
8.4
Very good
526 verified ratings
Wonderful
319
Very good
66
Good
46
Okay
28
Fair
27
Mediocre
15
Poor
25
Summary of reviews
Guests say
Guests appreciated the excellent location and cleanliness of the hotel, with many praising the friendly staff and good breakfast options. However, several reviews highlighted issues with service, including rude staff and problems with room conditions, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
325 reviews
8.1 out of 10
129 reviews
8.6 out of 10
5 reviews
9.7 out of 10
2 reviews
All reviews
Pros (+) Our room was clean and obviously new. The bed was very comfortable. The staff was very friendly and helpful. We spent four nights there. I wish we could have stayed longer.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at Best Western Plus Atrium Inn offers a great selection with hot and delicious options, as well as full variety. Guests have praised the breakfast for its quality and variety.
Is the hotel's pool area enjoyable?
The hotel features a beautiful atrium with a heated pool and hot tub, providing a relaxing and enjoyable experience for guests. Some guests have highlighted the pool area as very clean and peaceful.
How is the cleanliness of the hotel rooms?
Guests have consistently praised the cleanliness of the hotel rooms, describing them as clean, quiet, and well-maintained. The rooms are equipped with full-size shampoo, conditioner, and body wash, adding to the overall positive experience.
What are the hotel's unique amenities?
Best Western Plus Atrium Inn offers a unique atrium with an indoor pool, hot tub, and a beautiful courtyard view. Additionally, the hotel provides complimentary breakfast, making it a convenient and comfortable choice for guests.
Is the hotel staff friendly and accommodating?
The staff at Best Western Plus Atrium Inn is described as friendly and welcoming, providing excellent service to guests. However, some guests have mentioned encountering unfriendly front desk personnel, indicating a potential area for improvement.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests noted that the hotel is close to the freeway, leading to road noise that may affect sleep quality. Light sleepers may want to request a room away from the freeway side.
Check Room Odor
A few guests reported encountering stale or unpleasant odors in their rooms. It may be advisable to check the room for any odors upon arrival and request a room change if necessary.
Verify Pool Conditions
While many guests enjoyed the indoor pool and hot tub, a few mentioned issues such as a green pool and slippery pool area. It's advisable to check the pool conditions before planning a swim.
Breakfast Timing
Guests suggested extending the breakfast hours to accommodate those adjusting to time changes. Arriving early or late for breakfast might affect the overall experience.
Address Room Size Concerns
Some guests found the rooms to be smaller than expected for the price paid. It may be helpful to manage expectations regarding room size, especially for those accustomed to larger spaces.
Be Mindful of Front Desk Service
A few guests reported encountering unfriendly or rude behavior from front desk staff. Being aware of this may help in managing expectations and addressing any issues promptly.
Accessibility Features
The hotel offers wheelchair-accessible units and features like shower chairs and lowered sinks. Guests with accessibility needs can inquire about these features when booking to ensure a comfortable stay.
Consider Nearby Attractions
The hotel's proximity to various restaurants and cafes was highlighted by guests. Exploring the nearby dining options could enhance the overall experience.
Inquire About Early Check-in
Some guests appreciated the flexibility of early check-in. Contacting the hotel in advance to inquire about early check-in options may be beneficial for those with specific arrival time requirements.
Location
17401 Ih 35 N, Schertz, TX 78154-1265
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Atrium Inn
Low season | October |
|---|---|
High season | February |
Average price (weeknight) | $109 |
Average price (weekend night) | $132 |
When to book a room at Best Western Plus Atrium Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Plus Atrium Inn
FAQs when booking at Best Western Plus Atrium Inn
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Value for money | 8.3 |
|---|---|
Distance to city center | 3.3 mi |
Nearest Airport | San Antonio |
Distance to airport | 12.3 mi |