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Very clean, friendly staff. Great location. Many restaurants near by. Heb and Walmart right across the street. Good variety of things for breakfast. Coffee available in lobby all day and night. Beds are to hard. Wifi didn't work in rooms, just in the lobby.
Very clean. Everyone was extremely friendly. Loved the roomy rooms and comfortable bed. I'm returning in June and I'll be staying there again without question No complaints
My stay was very nice. Clean room, clean hotel, pool well kept. I have to say that Jo Anne the kitchen Manager went the extra mile and was a stand out employee. I would stay again here and location is between NewBraunfuls and San Antonio great for trip to Downtown or Waterpark! Only complaint would be is that when you turn tv on you are directed to purchase menu first and once my 8 yr old son tried to turn tv on and a women in a nighty appeared advertising the adult channel. I just thought that was distasteful. There should be a process of more than one button pushed before something like that appears in front of your family.
service was great they gave me the room right away explained everything that I needed to know not enough tables for breakfast had to wait till someone was done
Felt comfortable there and didn't have any complaints overall cleanness was key and it was good. The bed with pillows were very comfortable very luxurious because made me stay more. The gentleman assumed we wanted a handicap room but quickly changed the room for us. I just wanted to be comfortable and get what I ordered on website so next time I go I will call to verify room also ahead of time.
Guy who checked me in was awesome
like the natures trail and all the deer running aroung that was cool rooms are outdated, feel cold and old. missing pictures on the wall that were obviously there.
Very friendly staffs. Nice and quiet get away. Very cleaned room. Close to nature. Extra nice touch was they were playing a movie at night in the park! Not a thing.
We enjoyed the spread out rural setting. We were greeted by 6 deer within 15 yards of the road as we entered the facility. The outdoor facilities like swimming pool, hot tub, miniature golf, and hiking trails are great if they are your cup of tea. T Bar M appears to focus on group events and has an atmosphere that is more casual than other 'resorts' that I have visited. The staff was very courteous and helpful. As we left, about 12 deer less than 10 yards from the road bid us farewell. The facility is 2 stories and does not have an elevator - not a problem unless you have some mobility challenges. Also, there is no on site dining.
Location. Drains in both the sink and tub were very very slow draining. No freezer in fridge - would have been good to re-freeze my ice packs.
Really nice friendly staff. The price for wed thurs then for fri the price doubled.
Flea and comfortable nice color scheme Breakfast only fair
Cleaning staff was good that tended rooms Internet was horrible: password changed everyday and was unreliable.
The room was nice, loved the couch and coffee table. The bathroom looked like they shut the door to remodel the room and forgot to do the bathroom. The tub was unfinished and it smelled off.
the price was awesome and the staff was very nice and helpful. Plenty of parking. kinda of nitpicking but the grout in the tube could be redone or at least patched up a bit.
I liked everything it was great n/a
The staff worked with me very well. I told them I need to change rooms to the first floor so I could plug in the heater block and they changed it just like that. That Customer service with a smile The tub looked in bad shape. It was piling and 2 big gauges in it. The door frame looked like it was kicked in
Rooms were clean, staff was nice.. The breakfast buffet charged my card 2 times. Once for the cost of breakfast totaling 49.95 and they also charged my card an additional 495.95 and failed to tell me they made a mistake. Now I am trying to get the money back from the hotel.
It feels like home
Within munutes of caling front desk to report clogged sink, maintenance was ar at our to.fix it. Bathroom counters had not been cleaned. Sink clogged
Breakfast omelette was good. Friendly staff Clean and well stocked bath Room was very nice Crab soup was not good. . Limited TV channels. Hotel was hard to see from I 35
Clean, convenient, nice hotel. Various choices and fulfilling breakfast.. Polite and helpful staff.
I liked that the hotel was fairly close to where I was visiting. I found the interior of the hotel to be slightly depressing with the rooms, even with the lights on, being dark & glum. I parked my car on the side of the hotel (as was suggested by the desk clerk when I checked in) and it was broken into on night 2.
Awesome pillowtop beds are so comfortable!
The rooms were very clean! The maids and host at the front desk went out of their way to make sure my stay was as pleasant as possible. Nope! Everything was great!
Friendly staff and was clean. Breakfast buffet was not great.
Clean and looked new
This hotel was very clean. And the staff was most attentive.
The room was clean and well kept. We like the sofa bed so that our teenage son can have his own space. Our room was located by the stairs and the noise started very early in the morning. I also didn't like the highway noise. The breakfast wasn't replenished and I was there early, before 8 am.
Staff is very nice. The rooms are clean and the beds are comfortable. A great place to stay after a day at Schlitterbahn!
Good breakfast. Live Gnat and beetle were in the bed.
This guest did not leave comments about this hotel.
Good location for accessing Schlitterbahn. We called ahead for a crib that they said they would have for us, but we didn't get it until the second night.
It was a very nice hotel and it was located in a good area to be able to enjoy all that the area has. no
The location and the price. The breakfast was good. The bed mattress was worn out.
It was very quiet & I felt secure in the environment. The ad said New but it felt as if the hotel was years old. I didn't feel it was very clean. Lamps wouldn't turn off I had to unplug it from the wall. And the sheets wasn't changed the bed was just re-made.
There wasnt a thing that we asked for that they couldn't provide. They sometimes even went out of their way to make sure you had what you needed to enjoy your stay. I was supposed to leave a day earlier but enjoyed this place so much I added an extra day. They are great at giving directions, recommending places, and making you feel Like a true guest! The rooms are very clean and have a mini fridge and microwave. Every time I come back to new braunfels I will be staying here
It was the most economical in the area The floor was not clean and it smelled very musty. The bathroom sink did not have a filter on the faucet, therefore the water sprayed all over the sink.
Friendly staff great location
We didnt like anything We did not like that the staff did not clean our room during our stay. They kept giving us the run around about why they did not clean the room. There was no reason they didnt clean the room. We will never come back to this hotel and would not recommend to anyone else.
Hotel clerk was very nice, room was clean, location and price perfect!
I felt the staff could have been more attentive. The breakfast area was running low/out of several items while the staff watched the t.v. in the lobby. Several trash cans were overflowing and you got a sense that the staff just didn't want to be at work.
EVERYTHING WAS O.K. EXCEPT.......SOMEBODY TOOK THEIR DOG IN THEIR ROOM AND THAT DOG WAS BARKING ALL WEEKEND!!!!!!! I COMPLAINED ABOUT IT AND THE STAFF DID NOT DO ANYTHING ABOUT IT.!!!!!
The morning staff very friendly the stAff when I checked in madee feel like I should turn around and walk out
I liked it was close to the main highway. 1) Although it was close to the highway, entering the facility or exiting the facility was difficult. The median was in the way of the entrance and you had to go down a ways in either direction to go into or out of the hotel. 2) The lady at the front counter was not very friendly. We arrived early (12:15 pm) for a wedding we were attending at 4:00 pm. We were not allowed to go into the room because it was not 3:00 pm. My wife had to get a local hairdresser to do my wife's hair. When we came back (still early 1:30 pm), we waited in the lobby with all our luggage. Another couple arrived at 2:15 pm and they were allowed to sign in. My wife approached the desk again and asked why they were allowed to sign in and we finally were let in after a gentleman said there was no problem. Our room was prepaid from March 2015. I would not recommend this place to anyone visiting New Braunfels, TX. In the morning, the same receptionist, was cleaning up the breakfast area and taking away food items 15 minutes before the end of breakfast. I did see the manager/owner replacing the scrambled eggs for those who arrived about ten minutes to 10:00 am. some families were still trying to feed their kids and some older couples were just getting a light fare.
Beds were comfortable. Our view looked like a dumb site w/ donkey's that made noise throughout the night. Staff seemed not to care the first day, but once refreshed, the following day staff was very helpful.
Big rooms Dirty carpets, wall cracks, and strong smells in the halls
Someone just opened our door at exactly checkout time and told us we needed to check out immediately
Excellent value, every clean and new, breakfast was plentiful (the waffles were a hit with my younger son), staff friendly and helpful, I would stay here again if in the area. The location was not inspiring, handy to the I35 but in a field near an industrial area.
Gal at the front desk was friendly. Room was clean. Could hear several of the guest's dogs barking throughout the night. Made for a difficult nights rest. Will likely stay somewhere else next time.
Everyone was so helpful and nice. The breakfast was yummy!!
Clean, decent breakfast, felt safe. Nothing really special. Had what I expected. Value nor really there for 130 a night but prices are up everywhere I guess.
When I think "Suites", I think a bedroom and living area separated by a wall. Had planned on having kids sleep in bedroom and I would sleep on fold out couch in living area. First, the fold out couch was filled with grass. They said they'd give us another room, but I ended up purchasing an entirely separate room so could have separation from the kids.
Room was nice. Quiet. Beds comfy Toilet not flushed when we arrived.
Nothing Did not have the room I reserved even though they said on sight they had two just before arrived Room was not clean carpet had long term dirt. Internet connection gave problems. Signs of drug use on property
Great location. We were within 5 miles to several family friendly venues. Kids loved Alamo Drafthouse being right across the interstate from the Hotel. Staff was very friendly and hotel was very clean. The pool was great and you could kayak in the river right at the hotel. We will stay here again. Loved it.
Armand did a great job. And so did the staff.
Great hotel !!!
We enjoyed sitting out back, looking at the river. Only thing that would have been better, would have been drink service. Nothing
Friendly staff Breakfast wasn't replenished by staff. - no yogurt - no sausage - few apples - few bagels I felt like there was a limit for the day and the softball team wiped it out and she just stood there or worked verrrrry slow. Comforter was heavy and slick. When you moved it slid off bed.
Everything about the motel was nice except for two things in the bathroom. It is a shame they ran out of money remodeling the bathroom. The plastic shower floor popped and snapped and felt cheap. It is a shame they could not just put down tile. The shower doors were not on their track and are about 15 -20 years out of date. A real safety hazard was the drain cover in the shower was loose and I had to move it back over the drain hole.