Pros (+) Guy who checked me in was awesome
2 stars
Hampton Inn & Suites Schertz
Photos of Hampton Inn & Suites Schertz
Overview
Hampton Inn & Suites Schertz hotel is located just minutes north of San Antonio in historic Schertz, Texas. This Texas hotel is 3 miles from Interstate Highway 35 / Loop 1604 Intersection and the Forum Shopping Mall and across the street from Retama Horse Racing Park, Garden Ridge Pottery and the Verizon Theatre. This Hampton Inn San Antonio suburb hotel in Schertz, Texas is 12 miles from New Braunfels and Schlitterbahn Water Park and 14 miles south of Gruene Historical District which features antique shops and restaurants. Other local attractions near the Hampton Inn & Suites Schertz, Texas are Sea World, Six Flags Fiesta Texas, the San Antonio River Walk, golf courses, the Guadalupe and Comal River and Canyon Lake. Within walking distance of this San Antonio, Texas suburb hotel, guests can dine at Bill Miller's BBQ, Taco Cabana and Schlotsky's. The Hampton Inn in Schertz, Texas features a beautifully appointed lobby with rich hand-carved wood decor where guests can enjoy a complimentary On the House hot breakfast buffet served daily, and Monday through Friday hotel guests can take advantage of the complimentary Hampton Inn's On the Run Breakfast Bags and USA Today newspaper. The busy executive or the leisure traveler is sure to be pleased with the many amenities this Hampton inn Schertz hotel offers. They include a business center, high-speed internet access in the public areas, laundry and valet services, workout facility, an outdoor hotel pool, meeting and banquet facilities and audio/visual equipment for a nominal fee. This San Antonio suburb Hampton Inn Schertz features 98 hotel rooms with 66 guest rooms and 32 studio suites. Hotel guest room standard amenities are coffeemaker, iron, ironing board, hair dryer, complimentary high-speed internet access, cable TV with pay-per-view movies and Nintendo. The hotel suites have the standard amenities plus a mini-refrigerator, microwave and sleeper sofa. All stays at the Hampton Inn & Suites Schertz hotel in Texas are backed by our 100% satisfaction guarantee. If you're not satisfied, we don't expect you to pay. That's 100% Hampton. We love having you here at the Hampton Inn & Suites Schertz, Texas!
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Amenities at Hampton Inn & Suites Schertz
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
Bathroom
- Shower
- Bidet
- Hairdryer
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Seating area
- Telephone
- Privacy curtain
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Things to do
- Fishing
- Golf
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Bedroom
- Alarm clock
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Hampton Inn & Suites Schertz
8.7
Very good
346 verified ratings
Wonderful
216
Very good
52
Good
22
Okay
14
Fair
12
Mediocre
5
Poor
25
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting the friendly staff and good breakfast. However, there were significant concerns regarding service, including issues with room service, inadequate towels, and maintenance problems like stuck bathroom doors. Some guests also mentioned unpleasant odors in their rooms and a lack of amenities like microwaves.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
255 reviews
8.4 out of 10
43 reviews
10 out of 10
3 reviews
9.7 out of 10
2 reviews
All reviews
Pros (+) Felt comfortable there and didn't have any complaints overall cleanness was key and it was good. The bed with pillows were very comfortable very luxurious because made me stay more.
Cons (-) The gentleman assumed we wanted a handicap room but quickly changed the room for us. I just wanted to be comfortable and get what I ordered on website so next time I go I will call to verify room also ahead of time.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Most guests found the hotel to be very clean and well-maintained, although a few mentioned some issues with black mold in certain areas.
What are the breakfast options like?
Many guests enjoyed the breakfast, describing it as awesome, good, and tasty. However, a few mentioned that some items were occasionally out of stock and that the juices were watered down.
Is the hotel pet-friendly?
The hotel is pet-friendly, but some guests were surprised by a pet fee of $50 per night, per dog, which they were not informed about before booking.
How are the beds in the hotel?
Guests generally found the beds to be comfortable, but a few mentioned that the pillows and pool towels were small, and some experienced issues with the rollaway bed and bedding.
What are the parking options like at the hotel?
While the hotel offers free parking, a few guests mentioned that there was not enough parking available.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Elevator
Some guests mentioned that rooms near the elevator can be noisy, so consider requesting a room further away for a quieter stay.
Check Room Amenities
Some guests found that certain amenities, like the refrigerator, were not working properly. It might be helpful to check the functionality of these amenities upon arrival.
Be Mindful of High Season Rates
March is noted as the high season, so be aware that prices may be higher during this time.
Request Information on Pet Fees
If traveling with pets, it's advisable to confirm the pet fee before booking to avoid any unexpected charges.
Verify Room Type and Bedding
Some guests experienced discrepancies between the reserved room type and the actual bedding provided. It's recommended to double-check this information with the hotel before arrival.
Consider Noise Levels
Several guests mentioned issues with noise, including road noise and air conditioning units. Guests sensitive to noise may want to bring earplugs or request a room in a quieter area of the hotel.
Check for Mold
A few guests reported sightings of black mold in certain areas of the hotel. It may be beneficial to inspect the room upon arrival and notify the staff of any concerns.
Inquire About Daily Cleaning
Some guests were surprised to find that rooms were not cleaned daily. It's advisable to confirm the cleaning schedule with the hotel to manage expectations.
Be Aware of Breakfast Availability
A few guests experienced breakfast items running out and watered-down juices. Those with specific breakfast preferences may want to plan accordingly.
Confirm Accessibility Needs
While the hotel offers increased accessibility, it's recommended to confirm specific accessibility requirements to ensure a suitable room allocation.
Location
17702 IH 35 North, Schertz, TX 78154
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hampton Inn & Suites Schertz
Low season | December |
|---|---|
High season | July |
Average price (weeknight) | $124 |
Average price (weekend night) | $139 |
When to book a room at Hampton Inn & Suites Schertz
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in SchertzGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 3.4 mi |
Nearest Airport | San Antonio |
Distance to airport | 12.6 mi |
Everything you need to know for your stay in Schertz
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