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One location in Schiphol
Filters
Reviews
8.0 Very good
Dec 2023
10.0 Wonderful
Nov 2022
2.0 Poor
Nov 2022
4.0 Mediocre
Oct 2022
6.0 Okay
Oct 2022
2.0 Poor
Sep 2022
One location in Schiphol
Filters
Reviews
3.6 Poor
Aug 2019
Pros:
The pick up agent is slow and unfair. She charged us for 2nd driver without our consent. Also, it took her over one hour to complete the process yet our pick up time started as soon as we talked.Cons:
The pick up time should be from the time we got the key, not from the time we were at the signing desk.6.8 Okay
Sep 2018
Pros:
nice van. Exactly what we needed.Cons:
Price for an additional day was absurdly high. Van had dents all over it.10.0 Wonderful
Jul 2018
Pros:
Car was what we expected and we were able to get in and out of the Avis counter pretty quickly. At the end, we dropped off the keys in the dropbox, which was convenient. Drop-off is 24/7.4.8 Mediocre
Aug 2017
Pros:
The car was goodCons:
The pickup was beyond unacceptable. 2 hour wait. Cannot do that again. Would not rent from avis8.4 Very good
Jun 2017
Pros:
pretty good signage, easy dropoff, friendly staff.Cons:
still not sure if the pre-existing exterior damage was considered our responsibility.2.0 Poor
Jun 2017
Pros:
Overcharged for no reasonCons:
Overcharged for no reasonOne location in Schiphol
Filters
Reviews
6.8 Okay
Aug 2019
Pros:
staff was helpful and flexibleCons:
not clear from website that car was too small for 3 passengers plus suitcases3.6 Poor
Mar 2018
Cons:
When I arrived, the car I booked wasn't available. The car they replaced it with was too small for our group, so we were stuck cramped in a tight space and having to shuttle back and forth for our whole trip. I asked for full insurance coverage and only received basic coverage. Now they say there is a small scratch on the bumper and have charged 850 euros to my credit card for the damage. This has been an absolute nightmare.One location in Schiphol