Recent Reviews
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9.6
Pros: Dop off went smoothly. Park the car, record the gas and mileage and bring in the keys.
Cons: The back seat drivers were overly vocal. It is hopeful that and "app" can be developed to deal with this problem for the drivers doing the work.
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10.0
Red Lodge, Montana to Seattle, Washington.
Pros: Easy on fuel and a comfortable ride, even through rugged country roads for hot spring hopping in our beautiful country. Thank you Chevy.
Cons: No Google Maps in the CarPlay. Really? Benjaminvanrenesse@gmail.com
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2.0
no car reserved it a month in advance
Cons: reserved car a month in advance when arrived they had no car and said oops sorry try some wer else
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10.0
Outstanding Service
Pros: I was amazed at how easy it was to link my reservation to my flight time. Also,the time for pick up and drop off was AMAZING!!
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10.0
Pros: Super easy to park and return car and keys. Bill was exact.
Cons: It was all a good experience.
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7.2
Cons: I was to drop off the car downtown Sarasota but the location was closed. I drove to the location on Fruitville road to drop the car. They would not give me a ride back to the marina as it was “out of their area for a ride”. They suggested I drop the car down town Sarasota and leave the keys in the drop boxand gave me the address. They said I could walk from there. I drove to that location, dropped the keys and was stuck in a bad part of town with no idea how to “walk” to the marina. I eventually found a gentleman who told me how to get to the taxi repair location. Fortunately the was someone there and I arranged a ride.
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10.0
Pleasant efficient agent
Pros: The smile and greeting we received as we approached the vounter
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8.0
Pros: Dodge Journey drove very well.
Cons: Dodge Journey had little pickup. we had one problem where the car just quit running for about 5 minutes. Fortunately the problem corrected itself and no one hit us.
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10.0
Pros: Very helpful staff, when the first van had a warning light on they got us a new van right away, walked us out to the van, gave us a explanation for what everything was. Excellent customer service all the way around
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9.6
Pros: The staff.location and value for money.
Cons: The car wasn't clean enough.
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10.0
They Prefer Credit over Debit
Pros: The Enterprise place I went to had friendly and extremely patient and accommodating staff! I did have to pay extra to upgrade my car (the one I bought was not available) because I got a deal from KAYAK (I loved the deal! Thank you, KAYAK! :) ). The car itself was comfortable and durable.
Cons: I wish I knew about how paying with a debit card worked! The poor salesperson had to wait for me to come up with two reoccurring bills with a proof of address! (As a on-campus university student, that is not easy to do.) There was also a $50 deposit that I wish I knew about, too.
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9.2
Pros: I am not accustomed to the newer cars, so I did not know how to use a keyless system. Also, I did not know how to find the cigarette lighter to plug the GPS in. Finally, I had to call Enterprise to find out how to open the gas tank lid--you simply push it in. Although I know the employees are busy with other customers, I wish they would come out and show the customer everything. My agent came out the second time I asked for help, because there was no one waiting in line. He showed me how to do everything I asked. The car was great, and the agent was very nice and helpful. The price was unbelievably cheap. I will recommend Enterprise again.
review from
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9.6
Pros: Dop off went smoothly. Park the car, record the gas and mileage and bring in the keys.
Cons: The back seat drivers were overly vocal. It is hopeful that and "app" can be developed to deal with this problem for the drivers doing the work.
review from
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10.0
Red Lodge, Montana to Seattle, Washington.
Pros: Easy on fuel and a comfortable ride, even through rugged country roads for hot spring hopping in our beautiful country. Thank you Chevy.
Cons: No Google Maps in the CarPlay. Really? Benjaminvanrenesse@gmail.com
review from
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10.0
Outstanding Service
Pros: I was amazed at how easy it was to link my reservation to my flight time. Also,the time for pick up and drop off was AMAZING!!
review from
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10.0
Pros: Super easy to park and return car and keys. Bill was exact.
Cons: It was all a good experience.
review from
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10.0
Pleasant efficient agent
Pros: The smile and greeting we received as we approached the vounter
review from
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10.0
Pros: Very helpful staff, when the first van had a warning light on they got us a new van right away, walked us out to the van, gave us a explanation for what everything was. Excellent customer service all the way around
review from
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9.6
Pros: The staff.location and value for money.
Cons: The car wasn't clean enough.
review from
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10.0
They Prefer Credit over Debit
Pros: The Enterprise place I went to had friendly and extremely patient and accommodating staff! I did have to pay extra to upgrade my car (the one I bought was not available) because I got a deal from KAYAK (I loved the deal! Thank you, KAYAK! :) ). The car itself was comfortable and durable.
Cons: I wish I knew about how paying with a debit card worked! The poor salesperson had to wait for me to come up with two reoccurring bills with a proof of address! (As a on-campus university student, that is not easy to do.) There was also a $50 deposit that I wish I knew about, too.
review from
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9.2
Pros: I am not accustomed to the newer cars, so I did not know how to use a keyless system. Also, I did not know how to find the cigarette lighter to plug the GPS in. Finally, I had to call Enterprise to find out how to open the gas tank lid--you simply push it in. Although I know the employees are busy with other customers, I wish they would come out and show the customer everything. My agent came out the second time I asked for help, because there was no one waiting in line. He showed me how to do everything I asked. The car was great, and the agent was very nice and helpful. The price was unbelievably cheap. I will recommend Enterprise again.
review from
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7.2
Cons: I was to drop off the car downtown Sarasota but the location was closed. I drove to the location on Fruitville road to drop the car. They would not give me a ride back to the marina as it was “out of their area for a ride”. They suggested I drop the car down town Sarasota and leave the keys in the drop boxand gave me the address. They said I could walk from there. I drove to that location, dropped the keys and was stuck in a bad part of town with no idea how to “walk” to the marina. I eventually found a gentleman who told me how to get to the taxi repair location. Fortunately the was someone there and I arranged a ride.
review from
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8.0
Pros: Dodge Journey drove very well.
Cons: Dodge Journey had little pickup. we had one problem where the car just quit running for about 5 minutes. Fortunately the problem corrected itself and no one hit us.
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