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Residence Inn by Marriott Scranton

947 Viewmont Drive, Scranton, PA 18519, United States

+1 570 343 5121

$137+

Overview
Map
Photos
Reviews

Hotels / United States / Pennsylvania / Scranton

Residence Inn by Marriott Scranton - Scranton - Building

Provided by Leonardo

Residence Inn by Marriott Scranton - Scranton - Bedroom

Residence Inn by Marriott Scranton - Scranton - Lobby

Residence Inn by Marriott Scranton - Scranton - Restaurant

Provided by Leonardo

Overall guest ratings

8.2/10 Excellent

Based on 82 reviews

See all reviews

Review highlights

Service

10.0
Location

10.0
Pool

4.0
Cleanliness

3.2

Good to know

Spacious rooms
Friendly service

Nearby

Amenities

Complimentary breakfast
Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Facilities for Disabled Guests
Business center
Laundry service
Meeting/Banquet facilities
Indoor pool
Express check out
Air-conditioned
24 hour front desk
Safe
Designated smoking area
Terrace/Patio
Laundry facilities
No smoking
Cable or satellite TV
Kitchen/Kitchenette
Free parking

Map

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 82 reviews

Service

10.0 "World class service."
Location

10.0 "Terrific location."
Breakfast

9.0 "Excellent breakfast."
Room

5.5 "Rooms are ok."
Pool

4.0 "Pool is below average."
Cleanliness

3.2 "Generally quite dirty."
Amenities

2.7 "Terrible amenities."
Vibe

0.0 "Horrible vibe."

View all review categories

Overall Rating

Based on 26 reviews

Room

5.1 "Rooms are ok."

Overall Rating

Based on 55 reviews

Service

10.0 "World class service."
Comfort

6.5 "Average comfort."
Room

5.5 "Rooms are ok."

Good to know

"Spacious rooms"

"Friendly service"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

1.0

review from

This guest did not leave comments about this hotel.

Reviewed Aug 2016 by Wilford
10.0

review from

Everything

Reviewed Jul 2016 by Nada
10.0

review from

Staff was great. Also loved that the indoor pool was open until late.

Reviewed May 2016 by Verified Hotel Guest
2.0

review from

The distance it was from the location I needed to be at the next day. When I arrived at the hotel, the staff stared at me for a good minute before someone came over to help. No one offered to help me with my luggage, but I was told to go down the hall for a luggage cart. The rooms were dirty and needed renovating.

Reviewed May 2016 by Kimberly
9.0

review from

Location - close to shopping and restaurants. Rooms were large, beds comfortable. Breakfast was great. Staff was very friendly.

Reviewed Apr 2016 by Bryan
10.0

review from

The staff was polite and courteous. No

Reviewed Apr 2016 by John
10.0

review from

Close by where we needed to be and a spacious room

Reviewed Apr 2016 by Thomas
9.0

review from

Very nice and spacious room. Even for one night it seemed nice to have some extra room. I liked everything.

Reviewed Apr 2016 by William
8.0

review from

The rooms were very clean, the microwave in the room had Out of Order taped to it, other than that it was excellent. Pools was nice too. Location was easy on/off highway.

Reviewed Mar 2016 by Verified Hotel Guest
9.0

review from

This guest did not leave comments about this hotel.

Reviewed Mar 2016 by Theodore
4.0

review from

location, Cleanliness, Staff I had 2 major issues and 1 minor issue that I presented to management/front desk when I checked out. Terrible bed needed replacement. Shower rod needed repair or replacement. refrigerator needed repair.

Reviewed Mar 2016 by Verified Hotel Guest
10.0

review from

Clean room, comfortable bed and pillows. The room was super spacious I would definitely stay again. The microwave was broken and they were renovating but that was not a deal breaker for me because we only stayed one night.

Reviewed Feb 2016 by Verified Hotel Guest
10.0

review from

This guest did not leave comments about this hotel.

Reviewed Jan 2016 by Verified Hotel Guest
5.0

review from

price the rooms are dated and old. not as clean as i expected for this brand.

Reviewed Oct 2015 by Verified Hotel Guest
1.0

review from

Nothing The room was terrible. See below

Reviewed Sep 2015 by Dana
7.0

review from

Although check in was until 3pm, the staff was able to get our room ready by 11:30am. Ventilation system in the room was a little noisy.

Reviewed Jun 2015 by Verified Hotel Guest
1.0

review from

It looked like a really nice hotel in the lobby. Unfortunately, I never got to see the inside of the room that I booked and paid for because they sold it to someone else. I dis not like the front desk staff, who decided to give my room away to someone else. Even though I showed up only 1 hour after booking my room.

Reviewed May 2013 by Jason
2.0

review from

Management rude and incompetent. Hotel was dirty. Way too many kids with ski's loitering all over the place without supervision.

Reviewed Feb 2010 by Anonymous
6.0

review from

i use to stay 2-3 times a month for business it was a pleasure well i dont know what happen one day thay changed the price from &89.00 to $190.00 a night. well we drive to scranton or willks b. for a newer & not so over priced good luck one day thay will wake up and see that thay have lost all the clintes

Reviewed Dec 2007 by Anonymous
8.0

review from

Friendly, helpful staff. Going through renovation, new rooms are very nice. Kitchen well equiped, no oven in smaller units. Nice breakfast (eggs & sausage, continental fare), and evening snacks that some turn into dinner

Reviewed Nov 2006 by Anonymous

10.0

review from

Everything

Reviewed Jul 2016 by Nada
10.0

review from

Staff was great. Also loved that the indoor pool was open until late.

Reviewed May 2016 by Verified Hotel Guest
9.0

review from

Location - close to shopping and restaurants. Rooms were large, beds comfortable. Breakfast was great. Staff was very friendly.

Reviewed Apr 2016 by Bryan
10.0

review from

The staff was polite and courteous. No

Reviewed Apr 2016 by John
10.0

review from

Close by where we needed to be and a spacious room

Reviewed Apr 2016 by Thomas
9.0

review from

Very nice and spacious room. Even for one night it seemed nice to have some extra room. I liked everything.

Reviewed Apr 2016 by William
8.0

review from

The rooms were very clean, the microwave in the room had Out of Order taped to it, other than that it was excellent. Pools was nice too. Location was easy on/off highway.

Reviewed Mar 2016 by Verified Hotel Guest
9.0

review from

This guest did not leave comments about this hotel.

Reviewed Mar 2016 by Theodore
10.0

review from

Clean room, comfortable bed and pillows. The room was super spacious I would definitely stay again. The microwave was broken and they were renovating but that was not a deal breaker for me because we only stayed one night.

Reviewed Feb 2016 by Verified Hotel Guest
10.0

review from

This guest did not leave comments about this hotel.

Reviewed Jan 2016 by Verified Hotel Guest
8.0

review from

Friendly, helpful staff. Going through renovation, new rooms are very nice. Kitchen well equiped, no oven in smaller units. Nice breakfast (eggs & sausage, continental fare), and evening snacks that some turn into dinner

Reviewed Nov 2006 by Anonymous

7.0

review from

Although check in was until 3pm, the staff was able to get our room ready by 11:30am. Ventilation system in the room was a little noisy.

Reviewed Jun 2015 by Verified Hotel Guest

1.0

review from

This guest did not leave comments about this hotel.

Reviewed Aug 2016 by Wilford
2.0

review from

The distance it was from the location I needed to be at the next day. When I arrived at the hotel, the staff stared at me for a good minute before someone came over to help. No one offered to help me with my luggage, but I was told to go down the hall for a luggage cart. The rooms were dirty and needed renovating.

Reviewed May 2016 by Kimberly
4.0

review from

location, Cleanliness, Staff I had 2 major issues and 1 minor issue that I presented to management/front desk when I checked out. Terrible bed needed replacement. Shower rod needed repair or replacement. refrigerator needed repair.

Reviewed Mar 2016 by Verified Hotel Guest
5.0

review from

price the rooms are dated and old. not as clean as i expected for this brand.

Reviewed Oct 2015 by Verified Hotel Guest
1.0

review from

Nothing The room was terrible. See below

Reviewed Sep 2015 by Dana
1.0

review from

It looked like a really nice hotel in the lobby. Unfortunately, I never got to see the inside of the room that I booked and paid for because they sold it to someone else. I dis not like the front desk staff, who decided to give my room away to someone else. Even though I showed up only 1 hour after booking my room.

Reviewed May 2013 by Jason
2.0

review from

Management rude and incompetent. Hotel was dirty. Way too many kids with ski's loitering all over the place without supervision.

Reviewed Feb 2010 by Anonymous
6.0

review from

i use to stay 2-3 times a month for business it was a pleasure well i dont know what happen one day thay changed the price from &89.00 to $190.00 a night. well we drive to scranton or willks b. for a newer & not so over priced good luck one day thay will wake up and see that thay have lost all the clintes

Reviewed Dec 2007 by Anonymous

Would you like to save as your currency permanently or for this visit only?