Hotel Spa La Casa Mudéjar

We were given a really claustrophobic and narrow room with a little window to a patio, the atmosphere in the room was really dumb and quite unbreathable, dust mixed with the chemicals smells from the spa. Hotel was full that night, but they change us to a better room next day and what a different!! . The 10 ish rooms shouldn't be use for customers, really unfair that you pay same rate as other customers and you are put in a basement room.

The hotel was central and close to the Cathedral. They did provide a good service for the car at reasonable price (€17 per day) and their man collects your car, Garages it and returns it when you intend to leave. Well worth the money and saves using limited local car parks. In general the receptionists were all helpful.

I am sorry to say but this hotel is living on past glories. Everything about it is old and dated. Our room was small but reasonably equipped. We chose to have our evening meal there. The service from their pompous head waiter was appalling. The food was so bad we did not eat and sent back every dish we had ordered and eventually walked out refusing to pay the bill. This is something I have never done before. The service at breakfast was also farcical with guests having to clear tables for themselves because the waiter was nowhere to be found. It’s a shame because Segovia is a wonderful city.