Hotel Universo

The spa area is impressive and offers a very comfortable swimming pool and sauna. It's a great place to relax after a day of activities.

Some guests have mentioned that the breakfast was very poor. However, there are nearby options like a nice bakery across the street.

The hotel is centrally located, near a supermarket and metro. Additionally, there's a nice bakery across the street and it's a great location for winter sports with the option to rent a locker at the ski lifts.

Guests can expect kindness and great service from the staff. The lady at the front desk was particularly friendly, ensuring a pleasant stay.

The hotel offers very comfortable beds, spacious rooms, and high-quality furniture. However, some guests have mentioned that the appliances may require maintenance.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests found the breakfast expensive for families and preferred getting breakfast items from nearby supermarkets. This could be a cost-effective and convenient alternative.

While the hotel offers spacious rooms with comfortable beds, some guests noted that certain room amenities and furniture may require maintenance. It's advisable to check this before booking.

Guests staying on the first floor reported noise from the restaurant in the ground floor. If you're sensitive to noise, consider requesting a room on a higher floor.

Some guests suggested having dedicated family hours in the spa area, as children under 16 are not permitted in certain areas. Inquiring about family-friendly spa hours could enhance the experience for families.

Guests recommended nearby supermarkets for purchasing breakfast items, indicating convenience for self-catering options. This could be useful for guests looking to save on dining expenses.

Be aware that extra charges apply for parking, as mentioned by guests. Factor this into your budget when planning your stay.

Guests staying in apartments noted that they didn't hear noises from other apartments, indicating a peaceful environment. This could be a consideration for those seeking a quiet stay.

Some guests found the kitchen equipment to be slightly limited, suggesting a preference for additional items such as tea mugs. If you plan on using the kitchen, it may be helpful to check the available amenities beforehand.

One guest mentioned high cleaning costs. It's advisable to inquire about any additional cleaning fees to avoid unexpected expenses.