Hotel Universo
Overview
Amenities at Hotel Universo
- Indoor pool
- Spa and wellness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Internet
Kitchen
- Electric kettle
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Refrigerator
- Coffee machine
- Dining area
- Kitchenette
Services and conveniences
- ATM on-site
- Wake-up service
- Safety deposit box
- Hammam (Turkish bath)
- Mini-market on site
- Room service
- Ski equipment rental (on site)
- Tour desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Smoke alarms
- Heating
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Mountain view
- Ski storage
Pool and spa
- Spa and wellness center
- Heated pool
- Infinity pool
- Indoor pool
- Sauna
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Dining
- Snack bar
- Bar/Lounge
- Food can be delivered to guest accommodation
- Dining table
Things to do
- Hiking
- Cycling
- Skiing
- Beauty salon
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Elevator
- No smoking
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
Laundry
- Laundry facilities
- Ironing service
Bedroom
- Sofa bed
- Wardrobe or closet
Workspace
- Desk
Family friendly
- Cribs available
Reviews of Hotel Universo
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's spa area?
The spa area is impressive and offers a very comfortable swimming pool and sauna. It's a great place to relax after a day of activities.
What are the common concerns about the breakfast at the hotel?
Some guests have mentioned that the breakfast was very poor. However, there are nearby options like a nice bakery across the street.
What practical information can you provide about the hotel's location and nearby amenities?
The hotel is centrally located, near a supermarket and metro. Additionally, there's a nice bakery across the street and it's a great location for winter sports with the option to rent a locker at the ski lifts.
What can guests expect from the hotel's staff and service?
Guests can expect kindness and great service from the staff. The lady at the front desk was particularly friendly, ensuring a pleasant stay.
What are the notable features of the hotel's rooms and facilities?
The hotel offers very comfortable beds, spacious rooms, and high-quality furniture. However, some guests have mentioned that the appliances may require maintenance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Breakfast Alternatives
Some guests found the breakfast expensive for families and preferred getting breakfast items from nearby supermarkets. This could be a cost-effective and convenient alternative.
Check for Room Maintenance
While the hotel offers spacious rooms with comfortable beds, some guests noted that certain room amenities and furniture may require maintenance. It's advisable to check this before booking.
Noise Consideration
Guests staying on the first floor reported noise from the restaurant in the ground floor. If you're sensitive to noise, consider requesting a room on a higher floor.
Family-Friendly Spa Hours
Some guests suggested having dedicated family hours in the spa area, as children under 16 are not permitted in certain areas. Inquiring about family-friendly spa hours could enhance the experience for families.
Nearby Supermarkets
Guests recommended nearby supermarkets for purchasing breakfast items, indicating convenience for self-catering options. This could be useful for guests looking to save on dining expenses.
Parking Fees
Be aware that extra charges apply for parking, as mentioned by guests. Factor this into your budget when planning your stay.
Consider Noise Levels
Guests staying in apartments noted that they didn't hear noises from other apartments, indicating a peaceful environment. This could be a consideration for those seeking a quiet stay.
Kitchen Amenities
Some guests found the kitchen equipment to be slightly limited, suggesting a preference for additional items such as tea mugs. If you plan on using the kitchen, it may be helpful to check the available amenities beforehand.
Cleaning Costs
One guest mentioned high cleaning costs. It's advisable to inquire about any additional cleaning fees to avoid unexpected expenses.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Universo
Low season | January |
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High season | January |
Average price (weeknight) | $280 |
When to book a room at Hotel Universo
KAYAK's top tips for your stay at Hotel Universo
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Value for money | 8.3 |
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Distance to city center | 0.4 mi |