Grand Mercure Shanghai Hongqiao

The hotel offers a variety of amenities including daily housekeeping, contactless check-in/check-out, a fitness center, and a spa and wellness center.

Guests have praised the amazing buffet breakfast, the restaurant, and the bar/lounge, as well as the option for food to be delivered to guest accommodation.

Some guests have mentioned concerns about the furniture being old, the smell of cigarettes in the room, and the need for room upgrades.

Yes, the hotel offers free parking and an airport shuttle for the convenience of guests.

The high season is in April, and the low season is in October, providing guests with options for the best time to plan their visit.

Several guests appreciated the balconies in the rooms, providing a pleasant outdoor space and a washing machine in some rooms.

While the hotel is located in a good area, it may not be ideal for those looking for easy access to public transportation, with the nearest subway station being a distance away.

Some guests mentioned that the hotel rooms, while spacious and modern, showed signs of aging such as old furniture and cleanliness issues, so it's advisable to check the room condition before finalizing the booking.

A few guests reported encountering a cigarette smell in their rooms, so it's recommended to confirm non-smoking room availability and inquire about any lingering odors.

Some guests noted that not all staff members were proficient in English, which could impact communication and service levels.

Guests appreciated the variety of dining choices in the vicinity, particularly recommending the soup dumplings available near the hotel.

Several guests experienced issues with the Wi-Fi, so business travelers or those reliant on a stable internet connection may want to confirm the reliability of the service.

While some guests praised the buffet breakfast, others found it underwhelming, suggesting that the breakfast experience may vary.

Despite being a 5-star hotel, some guests mentioned that the hotel appeared dated and in need of refurbishment, so it's advisable to set appropriate expectations regarding the property's condition.

Some guests encountered confusion regarding room fees and deposits, so it's recommended to clarify these charges during the check-in process.