Renaissance Shanghai Putuo Hotel

Good service and good breakfast.

Spacious room and good amenities for the price.

One particular check-in staff was difficult. When we approach her at her opened front desk, she was not serving anyone, but she immediately told us she is serving another customer, and the customer went to make a phone call. She asked us wait till the person came back before serving us....we stood there and waited for 5mins and the guy still isn't back. what kind of logic is that?? what if the person is away for 30 mins on a call? I said: please serve us while he is away and you can go back to serve him when he comes back. She argued then served us rudely..... anyway, not the right attitude for a hotel front desk staff.

The location of the hotel is very good.

The staff treated you as if they were the Police. They followed me... radio me... and basically i felt that the culture difference was very evident. While I was eating breakfast the waitress handed me the bill in the middle of my meal and literally stood next to me with the bill in her hands. Then i asked her to leave it on the table and the staff kept me on constant watch as though i was goingto run out without paying the bill... eventhough i was a guess with 3 days stay remaining. To make matters worse they began radio each others about me ... CRAZY AND RUDE.