The Ritz-Carlton Shanghai Pudong

The hotel offers a variety of dining options including Chinese, Italian, and Asian cuisine at Scena Restaurant, as well as local dishes at Jin Xuan Restaurant. Guests can also enjoy a drink in the comfortable lounge bar, and there is a wide choice of cafés and restaurants in close proximity to the property.

The hotel's rooms are comfortable, air-conditioned, and feature a kitchenette equipped with a refrigerator. Additionally, all rooms provide a mini bar, bottled water, and a spa bath for a luxurious experience.

Guests can enjoy a range of leisure facilities including a heated pool, Ritz-Carlton Spa, a beauty centre, a Jacuzzi, and a sauna. The hotel also provides useful facilities for business meetings and events.

Guests have praised the staff for being very friendly, welcoming, and professional. They have also highlighted exceptional care and attention from the staff, particularly during special occasions such as anniversaries and honeymoons.

The high season at the hotel is in April, offering a wonderful time to experience the luxury and exceptional service. However, November is considered the low season, providing a quieter and potentially more affordable stay.

Several guests highly recommend requesting a room with a view, especially of the city skyline or the river, for a truly memorable experience.

Guests with access to the club lounge found it to be a special privilege, offering a wide range of drinks and a well-stocked buffet, making it worth the additional cost.

The hotel's spa, sauna, and Jacuzzi are highly recommended for relaxation, providing a luxurious experience after a day of exploring the city.

The hotel's proximity to the IFC mall and excellent shopping areas is highlighted as a major advantage, making it convenient for guests interested in shopping.

Some guests experienced long wait times during check-in, so it's advisable to plan accordingly, especially if arriving during peak hours.

Guests suggest requesting a room with a Bund view for a breathtaking experience, especially during sunrise and sunset.

The top-floor "Flair" bar is highly recommended for its stunning views, making it a must-visit even for non-hotel guests.

Some guests found it challenging to get a taxi with only a credit card, so it's advisable to have cash on hand for transportation.

While the rooms are generally comfortable, some guests mentioned that the TV and room facilities could benefit from upgrades, so it's worth checking these details before booking.

A few guests encountered challenges with English proficiency among the staff, so it's helpful to be patient and consider using translation tools if needed.