Location is great. A lot to do around the hotel. Easy to move around the city. The check in counter was a little out of order. Random customers cut the existing line very often. Disciplined customers were not assisted in order. Disappointed on that.
5 stars
Grand Hyatt Shanghai
Photos of Grand Hyatt Shanghai
Overview
Grand Hyatt Shanghai is set in Pudong, a quick walk from Shanghai Tower and Shanghai World Financial Center. Guests wishing to sightsee during their visit can begin at the hotel, as it boasts impressive views of Pudong and Shanghai.
Guests of Grand Hyatt can enjoy a variety of relaxation facilities at Club Oasis Spa , which features a Jacuzzi, an indoor pool and a sauna. Amenities include complimentary wireless internet, 24-hour room service and a beauty centre. A well-equipped fitness center is also available.
Rooms at Grand Hyatt Hotel Shanghai have floor-to-ceiling windows providing lots of natural light. They are all air conditioned and include slippers, bottled water and a mini bar.
Grand Hyatt Shanghai offers a variety of in-house dining options with Cucina and Cloud 9. In the evening, guests can relax in the comfortable lounge bar. A wide selection of dining options are also found in the surrounding area.
Grand Hyatt Shanghai is close to the area's well-known sightseeing attractions, including Pudong International Information Port and Shanghai Stock Exchange, which are within walking distance. Lujiazui Metro Station and Dongchang Road Metro Station are within a 20-minute walk.
Latest deals for Grand Hyatt Shanghai
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Grand Hyatt Shanghai
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Landmark view
- Lockers
- Storage available
- Fireplace
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shared bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Elevator
- Allergy-free room
- Upper floors accessible by elevator
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Baby safety gates
- Child-safety socket covers
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Spa and wellness center
- Sauna
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Things to do
- Gift shop
- Hot spring bath
- Evening entertainment
- Beauty salon
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Grand Hyatt Shanghai
8.5
Very good
1159 verified ratings
Wonderful
591
Very good
209
Good
155
Okay
82
Fair
65
Mediocre
31
Poor
27
Summary of reviews
Guests say
Guests appreciated the hotel's location and views, especially from higher floors. However, many expressed dissatisfaction with the service quality, citing long check-in times and unhelpful staff. Cleanliness was also a concern for some, impacting their overall experience. Despite these issues, some guests enjoyed their stay and found the facilities satisfactory.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
64 reviews
8.4 out of 10
2 reviews
All reviews
Pros (+) all fantasitic
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Grand Hyatt Shanghai?
Grand Hyatt Shanghai offers a variety of in-house dining options with Cucina and Cloud 9. In the evening, guests can relax in the comfortable lounge bar. A wide selection of dining options are also found in the surrounding area.
What can I expect from the hotel's fitness center?
A well-equipped fitness center is available at Grand Hyatt Shanghai, providing a great opportunity for guests to stay active during their stay.
Are there any nearby attractions close to the hotel?
Grand Hyatt Shanghai is close to the area's well-known sightseeing attractions, including Pudong International Information Port and Shanghai Stock Exchange, which are within walking distance.
What are the common concerns about the hotel's dining options?
Some guests have mentioned that the breakfast buffet doesn’t have many Western varieties, but offers a wide selection of Chinese food. Additionally, there have been comments about the quality of the buffet.
What are guests saying about the hotel's cleanliness and customer service?
While guests have praised the cleanliness of the rooms, some have expressed concerns about the lack of English-speaking staff and issues with room service. However, the doormen have been commended for their service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Guests recommend choosing a room on a higher floor for breathtaking views of the cityscape and the opportunity to stay amidst the clouds.
Consider the Crowds
Be prepared for potential crowding in the reception area during check-in hours and at the swimming pool, which may be frequented by non-hotel guests.
Check Room Hygiene
Some guests reported issues with daily housekeeping, toiletry replenishment, and hygiene standards, especially when staying for an extended period. Consider checking with the hotel about their cleaning and hygiene protocols.
Explore Nearby Attractions
Take advantage of the hotel's proximity to popular attractions such as the Oriental Pearl Tower, The Bund, and Yu Yuan Garden for convenient sightseeing opportunities.
Be Mindful of Language Barriers
While the hotel staff are generally polite and helpful, be aware that not all staff members may be fluent in English, which could lead to communication challenges.
Consider Transportation Options
The hotel's location offers easy access to nearby metro stations, but be prepared for a short walk, especially during inclement weather. Additionally, consider using the airport shuttle service for convenient transportation.
Dining Considerations
If you have specific dietary preferences, consider exploring nearby dining options, as some guests found the hotel's buffet limited and the quality of certain dishes subpar.
Utilize the Fitness and Spa Facilities
Make use of the well-equipped fitness center and the relaxation facilities at Club Oasis Spa, including the Jacuzzi, indoor pool, and sauna for a rejuvenating experience.
Room Selection Tip
If you prioritize a room with natural light and city views, consider booking a room with floor-to-ceiling windows for a bright and airy ambiance.
Plan for Check-in and Check-out
Anticipate potential queues during check-in and consider returning room keys directly during check-out to expedite the process.
Location
88 Century Avenue, Shanghai 200121
What's nearby
- Shanghai Tower324 yd
- Jin Mao Tower410 yd
- Oriental Pearl Tower428 yd
- Shanghai World Financial Center0.3 mi
- Shanghai Stock Exchange0.5 mi
- The Bund0.8 mi
- Yu Yuan Garden1 mi
- Nanjing Road1.7 mi
- People's Square1.7 mi
- Xintiandi2.1 mi
- French Concession2.8 mi
- Shanghai Exhibition Center3.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Hyatt Shanghai
Low season | June |
|---|---|
High season | January |
Average price (weeknight) | $170 |
Average price (weekend night) | $200 |
When to book a room at Grand Hyatt Shanghai
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Grand Hyatt Shanghai
FAQs when booking at Grand Hyatt Shanghai
Nearby hotels and places to stay
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See most recommended stays in ShanghaiGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Shanghai Hongqiao Intl |
Distance to airport | 10.2 mi |
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