Tv didn't work. Comforter had holes in it. Understaffed at desk
Convenient to people we were visiting.
The website did not accurately represent the hotel. The room was small. The pool was green and filled with leaves. There wasn't a hot breakfast because the oven was broken. The room is overpriced.
Stayed there before. It is the most reasonable motel in the city and it is clean. Made my reservations for another August stay.
Microtel has the best lighting of motel chains...so many even 3+ star motels leave you wishing for a flashlight...not Microtel! Breakfast gives this motel 5+stars for value.
Very clean, did not bother my allergies, great staff, nice bedding, tv too small, nothing on tv anyway. Nice desk and layout a.c. worked great.no microwave or frig but one downstairs, great breakfast. Good hotel EXCEPT for one thing.. NOISE.
NOISE is very very bad. I was woken by noise at night and in the morning mostly but also through the night. I could hear above below and every wall. NO insulation in any wall, and no concrete floors. It is a stick building hotel. The only way to correct
Bed and pillows.
Breakfast was so so
Very friendly staff,good location
No microwave or in room refrigerator
The staff was so very nice!
Nothing the hotel itself couldnâ€™t fix but the folks next door stated up all night slamming doors and keeping us awake.
The price was good. The room was small but looked nice. The bed was good. They had an outdoor pool and a weight room. Everything was clean. They provided breakfast. Free internet access. Free parking.
I asked for a wake up call but didn't receive it until several hours later. The internet access was open and not secured making users of it more vulnerable.
A clean, well-maintained hotel. Beds and linens are very comfortable. Our 2 bed room was more spacious than most. WiFi worked well. They even offered omelet & sausage for breakfast in addition to fresh fruit, yogurt, and the usual carb loaded choices.
Some of the customer service
This Microtel Inn and Suites by Wyndham Shelbyville in the heart of historic Bedford County is just minutes from the Tennessee Walking Horse National Celebration Grounds, and an easy drive to the Jack Daniels Distillery and colorful Bell Buckle, TN. Start your day off right with complimentary continental breakfast, and stay in touch with complimentary wireless Internet access. Work out any time of day in the 24-hour fitness center, splash in the pool, and take advantage of ample complimentary parking and laundry facilities. The business center features fax and copy service, and meeting rooms. Modern guest rooms feature 32-inch flat screen TV and pillow-top mattress, or upgrade to a suite, complete with microwave and refrigerator. Handicapped-accessible and pet-friendly rooms and are also available. Smoking is not allowed at this hotel.
Based on 175 reviews
Policies vary by room type and provider.