Best Western Premier Shenzhen Felicity Hotel

Best Western Premier Shenzhen Felicity Hotel

1085 Heping Road, Shenzhen 518010, China
+86 755 2558 6333
7.7
Good

based on 1,484 reviews

Best Western Premier Shenzhen Felicity Hotel
Fri 10/22
Sat 10/23
Enter your desired dates in the search form above to see room rates for Best Western Premier Shenzhen Felicity Hotel

About Best Western Premier Shenzhen Felicity Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free
Stay at this full service hotel with all convenient location around, that makes your business or leisure trip more comfortable! The Best Western Premier Shenzhen Felicity Hotel is in the heart of Lo Wu District, convenient to business, shopping and transportation. Business guests will appreciate the full service business center, complete with meeting rooms and banquet facilities. Other hotel amenities include a fully equipped fitness center, large outdoor pool and onsite restaurant and lounge, offering a variety of Chinese, Japanese and international cuisine. Transportation is available from Shenzhen to Hong Kong city center and the Hong Kong International Airport. Make an online reservation today at the Best Western Premier Shenzhen Felicity Hotel and save! Enjoy your stay!

Photos of Best Western Premier Shenzhen Felicity Hotel

Property safety measures

Best Western Premier Shenzhen Felicity Hotel has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at Best Western Premier Shenzhen Felicity Hotel

Fri 10/22
Sat 10/23
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Enter your desired dates in the search form directly above to see room rates for this hotel.

Amenities at Best Western Premier Shenzhen Felicity Hotel

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Business center
  • Cable or satellite TV
  • Meeting/Banquet facilities

Services and conveniences

  • ATM on-site
  • Wedding services
  • Ticket service
  • Business center
  • Express check-out
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24hr front desk

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar
  • Refrigerator
  • Coffee shop

Pool and spa

  • Sauna
  • Spa
  • Outdoor pool

Accessibility and suitability

  • Increased accessibility
  • Elevator
  • Designated smoking area

Things to do

  • Beauty salon
  • Gift shop
  • Shops (on site)

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)

Laundry

  • Laundry facilities
  • Laundry service

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Outdoor

  • Garden

General

  • Storage available

Health and safety

  • Safe

Family friendly

  • Babysitting or child care

Fitness

  • Fitness center

Reviews of Best Western Premier Shenzhen Felicity Hotel

7.7
GoodBased on 1484 verified guest reviews
7.8Couples
7.8Solo
7.6Friends
7.7Families

Pros +
Cons -

Time of Year:
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S
5.7 Passable
Pros:I constantly travel between Hong Kong and southern China. I often use this hotel when I need to take an early Chinese high speed rail train and I want to skip the border. This is a western friendly hotel. It is comfortable with nice views of Lo Wu and Hong Kong. It has adequate plumbing. Above all, you are right at the border and the Shenzhen Metro and the train station to Guangzhou. There is even a great halal restaurant on Heping Road. The prices are reasonable.

Cons:I booked via an app and I used a credit card. Staff did not give me an option to pay in local currency but used USD automatically. This would have cost me another 5 USD. This is unacceptable bordering on theft. Everyone gives you an option to choose currency. Fortunately, I screamed bloody murder and paid in cash.

A
6.8 Okay
Pros:Close to the train station.

Cons:Gym and pool were out of bounds, Buffet breakfast only just average.

A
2.5 Bad

Cons:I booked Best Western Felicity Hotel for two nights, July 25-27. I arrived ataround 2:00 am at the hotel and they gave me a smocking room when I asked for a on smocking room. It smelled so bad that I couldn't bear it and I asked to be moved to a non smocking room. The room that they offered me had a smell of mold. It was so late at night, I just couldn't move out and search for another hotel. Then I was looking for an iron to steam my pants, and I couldn't find a plug in the room to plug it in. I called room service and they brought me a special transform. I finally had the transformer, the iron was broken. I had to call to exchange the iron. In the morning I wanted to go to the gym and swimming pool and it swimming closed due to renovation. I just feel it's not a 5 star hotel. I couldn't stand it any longer, I checked out and I went to a different hotel for the second night

A
9.7 Excellent
Pros:Everything was very nice and pleasant, just as you expect from a 4 or 5 stars hotel.

Cons:Internet connection was very disappointing, more frustrating was that they know about it and don't do nothing to satisfy that need

A
10.0 Excellent
Pros:They have English speaking staff, the room wad excellent i upgraded to a suit Room for only 100rmb. It looks and feels like a luxury hotel.

Cons:There internet connection sucks really sucks. Is like they have one connection to a million people. Frustrating slow.

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Location

1085 Heping Road, Shenzhen 518010

What's nearby

  • Shenzhen Museum0.8 mi
  • Shun Hing Square0.9 mi
  • Lizhi Park1 mi
  • Dongmen Pedestrian Street1 mi
  • People's Park1.4 mi
  • Huanggang Port2.5 mi
  • Lianhuashan Park3.6 mi
  • Galaxy Cocopark3.7 mi
  • Shenzhen Xianhu Botanical Garden5 mi
  • Hongfa Temple5 mi
  • Dafen Oil-Painting Village5.5 mi
  • Shenzhen International Garden and Flower Expo Park6.9 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Best Western Premier Shenzhen Felicity Hotel

  • Best Western Premier Shenzhen Felicity Hotel is located at 1085 Heping Road in Luohu, 3.8 miles from the center of Shenzhen. Shenzhen Museum is the closest landmark to Best Western Premier Shenzhen Felicity Hotel.

  • Check-in time is 2:00 PM and check-out time is 12:00 PM at Best Western Premier Shenzhen Felicity Hotel.

  • Yes, Best Western Premier Shenzhen Felicity Hotel offers free Wi-Fi.

  • No, Best Western Premier Shenzhen Felicity Hotel does not offer free parking.

  • No, Best Western Premier Shenzhen Felicity Hotel does not offer free airport shuttle service.

  • Best Western Premier Shenzhen Felicity Hotel is 19.9 miles from Hong Kong Intl. Best Western Premier Shenzhen Felicity Hotel is 20.2 miles from Shenzhen.

  • Yes, Best Western Premier Shenzhen Felicity Hotel has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money

7.7

Distance to city center

3.8 mi

Location rating

8.3

Nearest Airport

Shenzhen

Distance to airport

20.2 mi