Best Western Premier Shenzhen Felicity Hotel

1085 Heping Road, Shenzhen 518010, China
+86 755 2558 6333

Cheapest
rate per night

8.3

Excellent
based on 6,221 reviews
Best Western Premier Shenzhen Felicity Hotel - Shenzhen, Guangdong, China
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Agoda.com $62
KAYAK $62
Hotels.com $64
Agoda.com
KAYAK
Hotels.com

Good to know

Distance to city center 3.7 mi
Location rating 9.3
Nearest Airport Shenzhen
Distance to airport 20.1 mi

Rooms

Check-in
Check-out

Superior Rooms

$62+

Photo
Bed Type
Provider
Nightly
IMAGE
Twin bed
$62 per night
IMAGE
Unknown
$62 per night
IMAGE
Twin bed
$64 per night
IMAGE
Twin bed
$64 per night
IMAGE
Twin bed
$64 per night
IMAGE
Unknown
$64 per night
IMAGE
Twin bed
$65 per night
IMAGE
Twin bed
$66 per night
IMAGE
Queen bed
$67 per night
IMAGE
Unknown
$68 per night
IMAGE
Unknown
$68 per night
IMAGE
Unknown
$69 per night
IMAGE
Queen bed
$70 per night
IMAGE
Queen bed
$70 per night
IMAGE
Unknown
$70 per night
IMAGE
Queen bed
$71 per night
IMAGE
Twin bed
$71 per night
IMAGE
Unknown
$72 per night

Queen Rooms

$81+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$81 per night

Reviews

Pros

Cons

Traveler rating

237
243
125
33
0

Time of year

Traveler type

Show reviews that mention

+
border crossing in 64 reviews
cigarette smoke in 12 reviews
close to train in 72 reviews
club lounge in 11 reviews
crossing the bridge in 11 reviews
dirty carpets in 11 reviews
english speaking in 7 reviews
friendly staff in 171 reviews
good hotel in 202 reviews
good location in 232 reviews
hong kong in 32 reviews
hotel lobby in 49 reviews
little bit in 58 reviews
location and easy to commute in 6 reviews
needs renovation in 9 reviews
nice view in 54 reviews
railway station in 173 reviews
room was very old in 185 reviews
rooms were great in 7 reviews
smoking room in 31 reviews
star hotel in 198 reviews
swimming pool in 55 reviews
  • Excellent
    Oct 2019
    10.0

    Facilities,accommodation and food ...

    Communication

  • Excellent
    Oct 2019
    8.8

    It was a nice clean property. Good view. The best part was the location. Just a couple Minutes walk from Lohu metro station with is within the main Shenzhen main station, so you can even take intercity train from the same station. Use exit C when you get out of the metro. There is a 7/11 inside the hotel which was helpful. Also China’s one of the top 5 shopping markets - Lohu market is only a few minutes walk from the hotel.

  • Excellent
    Oct 2019
    8.8

    Kind and good breakfast.

    Communication was though little problem

  • Excellent
    Oct 2019
    8.3

    location

    wifi is unacceptable

  • Excellent
    Oct 2019
    8.3

    The hotel is older, but well maintained. Definitely worth the price. Restaurant in the lobby looked very decent, and there are plenty of options for food outside. Public transport is within easy access, but if walking in from the train station, be prepared to carry the suitcases up and down some stairs before arriving at the hotel...

    My experience was marred by checkout. When the amounts didn't tally, I asked for an explanation, and the staff (and their manager) didn't explain the situation well (Only referencing "taxes". When I pointed out that even excluding taxes, the amount didn't tally, they turned into a playback machine, repeating "taxes" without addressing the discrepancy). Only when I personally calculated the numbers one by one, did it make sense. I would assume a hotel of their standing would at least Their dismissal of my concerns were disconcerting... In addition, the refund of my credit card deposit was handled without letting me know what was going on... I stood there for almost 10 minutes, with them beeping away at the machines. When they asked for my card a second time, they didn't do their due diligence informing me of the reason and/actions. Only when I asked in the end did they say that it would be between 3 days to a month before the deposit is refunded.

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About

Overview

Stay at this full service Shenzhen hotel with all convenient location around that make your business or leisure trip more comfortable! The Best Western Premier Shenzhen Felicity Hotel is in the heart of Lo Wu District, convenient to business, shopping and transportation. Business guests will appreciate the full service business center, complete with meeting rooms and banquet facilities. Other hotel amenities include a fully equipped fitness center, large outdoor pool, disco and onsite restaurant and lounge, offering a variety of Chinese, Japanese and international cuisine. Transportation is available from Shenzhen to Hong Kong city center and the Hong Kong International Airport. Make an online reservation today at the Best Western Premier Shenzhen Felicity Hotel and save! Enjoy your stay!

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

based on 6,221 reviews

9.3

Location

8.2

Service

4.4

Amenities

3.6

Wellness

Things to Know

  • Friendly service
  • Train station is close

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness center
Free Wi-Fi
Increased accessibility
Business center
Car rental
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24hr front desk
Safe
Sauna
Designated smoking area
Storage available
Terrace/Patio
Elevator
Massage
Library
ATM on-site
Laundry facilities
No smoking
Hairdryer
Cable or satellite TV
Coffee shop
Free Internet
Pets not allowed
Wedding services
Babysitting or child care
Hot tub
Airport shuttle

Photos

Best Western Premier Shenzhen Felicity Hotel - Shenzhen - Bedroom All Photos (35)
Best Western Premier Shenzhen Felicity Hotel - Shenzhen - Banquet hall Banquets (2)
Best Western Premier Shenzhen Felicity Hotel - Shenzhen - Bar Bar (2)
Best Western Premier Shenzhen Felicity Hotel - Shenzhen - Bathroom Bathroom (2)
Best Western Premier Shenzhen Felicity Hotel - Shenzhen - Bedroom Bedroom (12)

Location

Most Popular Landmarks

  • Shenzhen Museum 0.8 mi
  • Shun Hing Square 0.8 mi
  • Lizhi Park 1 mi
  • Dongmen Pedestrian Street 1.1 mi
  • People's Park 1.4 mi
  • Huanggang Port 2.4 mi

Shenzhen Travel Guide

Learn about Shenzhen on KAYAK

Getting Around

Hong Kong Intl 19.8 mi
Shenzhen 20.1 mi
Shenzhen East 4.7 mi
huizhouxi 42.3 mi

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