Good to know
|Distance to city center||3.7 mi|
|Distance to airport||20.1 mi|
|"Good location and friendly staff."||(in 146 reviews)|
|"Mostly helpful and friendly staff"||(in 103 reviews)|
|"Really nice view (21F)."||(in 39 reviews)|
|"Public area has cigarette smell."||(in 6 reviews)|
|"Hard bed Noisy room Dirty carpets Rude staff"||(in 16 reviews)|
|"OLD ROOMS / BATHROOM"||(in 6 reviews)|
Time of year
Show reviews that mention
|border crossing||in 64 reviews|
|cigarette smoke||in 12 reviews|
|close to train||in 72 reviews|
|club lounge||in 11 reviews|
|crossing the bridge||in 11 reviews|
|dirty carpets||in 11 reviews|
|english speaking||in 7 reviews|
|friendly staff||in 171 reviews|
|good hotel||in 202 reviews|
|good location||in 232 reviews|
|hong kong||in 32 reviews|
|hotel lobby||in 49 reviews|
|little bit||in 58 reviews|
|location and easy to commute||in 6 reviews|
|needs renovation||in 9 reviews|
|nice view||in 54 reviews|
|railway station||in 173 reviews|
|room was very old||in 185 reviews|
|rooms were great||in 7 reviews|
|smoking room||in 31 reviews|
|star hotel||in 198 reviews|
|swimming pool||in 55 reviews|
Facilities,accommodation and food ...
It was a nice clean property. Good view. The best part was the location. Just a couple Minutes walk from Lohu metro station with is within the main Shenzhen main station, so you can even take intercity train from the same station. Use exit C when you get out of the metro. There is a 7/11 inside the hotel which was helpful. Also China’s one of the top 5 shopping markets - Lohu market is only a few minutes walk from the hotel.
Kind and good breakfast.
Communication was though little problem
wifi is unacceptable
The hotel is older, but well maintained. Definitely worth the price. Restaurant in the lobby looked very decent, and there are plenty of options for food outside. Public transport is within easy access, but if walking in from the train station, be prepared to carry the suitcases up and down some stairs before arriving at the hotel...
My experience was marred by checkout. When the amounts didn't tally, I asked for an explanation, and the staff (and their manager) didn't explain the situation well (Only referencing "taxes". When I pointed out that even excluding taxes, the amount didn't tally, they turned into a playback machine, repeating "taxes" without addressing the discrepancy). Only when I personally calculated the numbers one by one, did it make sense. I would assume a hotel of their standing would at least Their dismissal of my concerns were disconcerting... In addition, the refund of my credit card deposit was handled without letting me know what was going on... I stood there for almost 10 minutes, with them beeping away at the machines. When they asked for my card a second time, they didn't do their due diligence informing me of the reason and/actions. Only when I asked in the end did they say that it would be between 3 days to a month before the deposit is refunded.
Stay at this full service Shenzhen hotel with all convenient location around that make your business or leisure trip more comfortable! The Best Western Premier Shenzhen Felicity Hotel is in the heart of Lo Wu District, convenient to business, shopping and transportation. Business guests will appreciate the full service business center, complete with meeting rooms and banquet facilities. Other hotel amenities include a fully equipped fitness center, large outdoor pool, disco and onsite restaurant and lounge, offering a variety of Chinese, Japanese and international cuisine. Transportation is available from Shenzhen to Hong Kong city center and the Hong Kong International Airport. Make an online reservation today at the Best Western Premier Shenzhen Felicity Hotel and save! Enjoy your stay!
based on 6,221 reviews
Things to Know
- Friendly service
- Train station is close
Policies vary by room type and provider.
Most Popular Landmarks
- Shenzhen Museum 0.8 mi
- Shun Hing Square 0.8 mi
- Lizhi Park 1 mi
- Dongmen Pedestrian Street 1.1 mi
- People's Park 1.4 mi
- Huanggang Port 2.4 mi
|Hong Kong Intl||19.8 mi|
|Shenzhen East||4.7 mi|