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Felicity Hotel Shenzhen
4 stars

Felicity Hotel Shenzhen

1085 Heping Road, Shenzhen 518010, China
Shenzhen, China
See location+86 755 2558 6333
From
$46
Cheapest

rate per night

7.6
Good
based on 1932 reviews
1,932 reviews
Room type
Provider
Nightly total
King room
Superior room
Queen room

Photos of Felicity Hotel Shenzhen

Overview

Rating
Directly opposite Luohu Port and Luohu Railway Station, Best Western Felicity Hotel features an outdoor pool, a fitness centre and a variety of Chinese, Japanese and international cuisines. Free WiFi is available in all areas. Best Western Shenzhen Felicity Hotel is 2 km from the city centre, a 10-minute subway ride from Huaqiangbei business area and Dongmen Pedestrian Street. Shenzhen Convention Centre is a 15-minute drive away. It is 10 km from China Hi-Tech Fair and 20 km from Window of the World or Folk Culture Village. Bao'an International Airport is 40 km away. Each room comes with a satellite TV, in-room movies and a coffee/tea maker. There are also a working area with a desk, an in-room safe and a minibar. Guests can relax with a massage or a spa after a long day of work. Concierge service, a car rental desk and free parking are all available. The Atrium Café offers a western buffet and Lok Moon Restaurant serves Cantonese cuisine. Guests can also unwind at the Fairy Land Nightclub.
Rating
7.6
Good
Based on 1,932 verified guest reviews

Latest deals for Felicity Hotel Shenzhen

Mon 3/24
Tue 3/25
Superior room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
bed type unknown
Queen room
bed type unknown
1 queen bed
1 queen bed
Executive room
1 queen bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Felicity Hotel Shenzhen

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Flat-screen TV
  • TV

General

  • Window
  • River view
  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Soundproofing
  • Landmark view
  • Telephone
  • Carpeted
  • Mountain view
  • City view
  • Storage available

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • ATM on-site
  • Car rental
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Bathroom

  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • No smoking
  • Upper floors accessible by elevator
  • Designated smoking area

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation

Bedroom

  • Feather pillow
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Iron and ironing board

Things to do

  • Gift shop
  • Casino
  • Beauty salon

Pool and spa

  • Massage
  • Outdoor pool

Parking and transportation

  • Free parking
  • Private parking

Workspace

  • Fax/photocopying
  • Desk

Outdoor

  • Garden

Health and safety

  • Daily housekeeping

Family friendly

  • Cribs available

Fitness

  • Fitness center

Reviews of Felicity Hotel Shenzhen

7.6
Good
1932 verified ratings
Wonderful
438
Very good
281
Good
612
Okay
182
Fair
258
Mediocre
80
Poor
81

Summary of reviews

Guests say
Guests appreciated the hotel’s excellent location, which is convenient for transport and close to shopping and dining options. However, there were consistent complaints about the service provided by the staff, as well as issues related to room quality and cleanliness, particularly the need for renovations and the presence of unpleasant odors. Some guests reported comfort in bed and some amenities, but there were frustrations with internet connectivity and room features.
AI-Generated from customer reviews
Location9 out of 10
Bed Comfort8.5 out of 10
Cleanliness6 out of 10
Room Size6 out of 10
Amenities3 out of 10
Service2.5 out of 10
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All reviews

5.7
Fair
Stephen Michael, Apr 2018
Pros (+) I constantly travel between Hong Kong and southern China. I often use this hotel when I need to take an early Chinese high speed rail train and I want to skip the border. This is a western friendly hotel. It is comfortable with nice views of Lo Wu and Hong Kong. It has adequate plumbing. Above all, you are right at the border and the Shenzhen Metro and the train station to Guangzhou. There is even...
Cons (-) I booked via an app and I used a credit card. Staff did not give me an option to pay in local currency but used USD automatically. This would have cost me another 5 USD. This is unacceptable bordering on theft. Everyone gives you an option to choose currency. Fortunately, I screamed bloody murder and paid in cash.
Read more
6.8
Okay
Steve, Aug 2017
Pros (+) Close to the train station.
Cons (-) Gym and pool were out of bounds, Buffet breakfast only just average.
2.5
Poor
Anonymous, Jul 2017
Cons (-) I booked Best Western Felicity Hotel for two nights, July 25-27. I arrived ataround 2:00 am at the hotel and they gave me a smocking room when I asked for a on smocking room. It smelled so bad that I couldn't bear it and I asked to be moved to a non smocking room. The room that they offered me had a smell of mold. It was so late at night, I just couldn't move out and search for another hotel. Then...
Read more
9.7
Wonderful
Anonymous, Nov 2015
Pros (+) Everything was very nice and pleasant, just as you expect from a 4 or 5 stars hotel.
Cons (-) Internet connection was very disappointing, more frustrating was that they know about it and don't do nothing to satisfy that need
10
Wonderful
Anonymous, Nov 2015
Pros (+) They have English speaking staff, the room wad excellent i upgraded to a suit Room for only 100rmb. It looks and feels like a luxury hotel.
Cons (-) There internet connection sucks really sucks. Is like they have one connection to a million people. Frustrating slow.
10
Wonderful
Jose F, Apr 2015
Pros (+) Excellent staff service, big rooms

Location

1085 Heping Road, Shenzhen 518010

What's nearby

  • Dongmen Pedestrian Street1.1 mi
  • Shun Hing Square1.2 mi
  • Shenzhen Museum1.2 mi
  • Lizhi Park1.3 mi
  • People's Park1.6 mi
  • Huanggang Port2.7 mi
  • Lianhuashan Park3.9 mi
  • Galaxy Cocopark3.9 mi
  • Shenzhen Xianhu Botanical Garden5 mi
  • Hongfa Temple5 mi
  • Dafen Oil-Painting Village5.6 mi
  • Shenzhen International Garden and Flower Expo Park7.2 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Felicity Hotel Shenzhen

Low season

October

High season

May

Average price (weeknight)

$53

Average price (weekend night)

$61
Cheapest month to stay with an average 19% drop in price.
Most expensive month to stay with an average 11% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Felicity Hotel Shenzhen

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Felicity Hotel Shenzhen

  • If you’re after a cheap room at Felicity Hotel Shenzhen, then you should consider staying during the low season. The cheapest deals can generally be found in October and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Felicity Hotel Shenzhen, plan to stay on a Friday or Thursday. The most expensive day is usually Saturday.
  • The cheapest price a room at Felicity Hotel Shenzhen was booked for on KAYAK in the last 2 weeks was $53, while the most expensive was $53.
  • How long should you stay at Felicity Hotel Shenzhen? KAYAK users usually book their rooms here for 4 days.
See more tips

FAQs when booking at Felicity Hotel Shenzhen

  • Where is Felicity Hotel Shenzhen located?

    Felicity Hotel Shenzhen is located at 1085 Heping Road in North District, 4.1 miles from the center of Shenzhen. Dongmen Pedestrian Street is the closest landmark to Felicity Hotel Shenzhen.

  • When is check-in time and check-out time at Felicity Hotel Shenzhen?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Felicity Hotel Shenzhen.

  • Does Felicity Hotel Shenzhen offer free Wi-Fi?

    Yes, Felicity Hotel Shenzhen offers free Wi-Fi.

  • Does Felicity Hotel Shenzhen offer free parking?

    Yes, Felicity Hotel Shenzhen offers free parking.

  • How far is Felicity Hotel Shenzhen from the airport?

    Felicity Hotel Shenzhen is 20.3 miles from Hong Kong Intl. Felicity Hotel Shenzhen is 20.8 miles from Shenzhen.

  • Does Felicity Hotel Shenzhen have a pool?

    Yes, Felicity Hotel Shenzhen has a pool onsite.

  • How does KAYAK find such great Felicity Hotel Shenzhen hotel deals?

    KAYAK scours the web for all room deals available at Felicity Hotel Shenzhen in Shenzhen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Felicity Hotel Shenzhen and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Felicity Hotel Shenzhen.

See more FAQs

Nearby hotels and places to stay

5-star hotel
Best Western Felicity0.08 mi$48+
2-star hotel
40% cheaperHuaqiao Hotel7.2 Good (2 reviews)0.16 mi$26+
3-star hotel
5% cheaperPaco Hotel Shenzhen Luohu Port8.2 Excellent (112 reviews)0.16 miRestaurant, Room service, Free Wi-Fi$41+
3-star hotel
Emerald Holiday Hotel0.17 miRoom service, Free Wi-Fi$43+
2-star hotel
79% cheaperJufu Hotel (Shenzhen Luohu)2.4 Mediocre (2 reviews)0.36 mi$9+
2-star hotel
74% cheaperShenzhen Yongkang Business Hotel (Luohu Port Branch)0.36 mi$11+
2-star hotel
74% cheaperShenzhen Pengda Hotel (Luohu Railway Station)5.1 Okay (7 reviews)0.33 mi$11+
2-star hotel
74% cheaperJiangnan Hotel (Jianshe Road)0.34 mi$11+
5-star hotel
The Mumian Hotel Shenzhen Luohu9.1 Excellent (185 reviews)0.52 miFitness center, Restaurant, Bar/Lounge$89+
5-star hotel
Shangri-La Shenzhen8.3 Excellent (1,474 reviews)0.4 miOutdoor pool, Spa and wellness center, Fitness center$82+
3-star hotel
Innogo Hotel8.3 Excellent (60 reviews)0.27 miWi-Fi$48+
3-star hotel
5% cheaperPaco Hotel Shenzhen Luohu Port8.2 Excellent (112 reviews)0.16 miRestaurant, Room service, Free Wi-Fi$41+

Good to know

Value for money

8.0

Distance to city center

4.1 mi

Nearest Airport

Shenzhen

Distance to airport

20.5 mi