Pros (+) Kitty at reception desk was very friendly, she helped me get my first set of Van Goh cards
5 stars
The Westin Shenzhen Nanshan
9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Shenzhen, China
See location+86 755 2698 8888Photos of The Westin Shenzhen Nanshan
Overview
Opposite the famed Window of the World and part of an upscale shopping complex, with OCT, Splendid China, China Folk Culture Villages and Happy Valley surrounded, The Westin Shenzhen Nanshan is located at the nexus of business and leisure, with direct subway access. Enjoy panoramic views of Shenzhen Bay and the bridge to Hong Kong. Relax with a pampering treatment in our Heavenly Spa by Westin, enjoy a refreshing dip in our outdoor pool or exercise in the WestinWORKOUT Fitness Studio. Each of our 350 guest rooms and suites comprises the Heavenly Bed and a rain forest shower, as well as a 42” LCD TV. Your room provides a wonderful contemporary experience and respite during your travels.
Latest deals for The Westin Shenzhen Nanshan
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Westin Shenzhen Nanshan
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Dining room
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Bathroom
- Hairdryer
- Open-air bath
- Bathrobe
- Shower
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Sauna
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Elevator
- Toilet with grab rails
General
- Executive lounge access
- Family rooms
- Landmark view
- Lockers
- Storage available
- Slippers
- Sofa
- City view
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Eco tourism
- Beauty salon
- Water park
Outdoor
- Garden
- Terrace/Patio
- Balcony
Family friendly
- Cribs available
- Kid-friendly buffet
- Pool cover
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- DVD player
Fitness
- Fitness center
Reviews of The Westin Shenzhen Nanshan
8.4
Very good
282 verified ratings
Wonderful
155
Very good
44
Good
25
Okay
20
Fair
26
Mediocre
5
Poor
7
Summary of reviews
Guests say
Guests appreciated the hotel's great location and beautiful rooms, especially its proximity to a large mall and metro station. However, many expressed dissatisfaction with the service, citing long waits for breakfast and issues with staff attitude. Cleanliness was also a concern, with reports of dirty windows and unpleasant odors in the bathrooms.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
105 reviews
8.9 out of 10
19 reviews
8.8 out of 10
2 reviews
All reviews
Pros (+) Average, not good for price.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers an executive lounge access, an outdoor pool with a view, an infinity pool, a spa and wellness center, and an indoor fitness center.
Is parking available at the hotel?
Yes, the hotel provides free parking for guests.
How is the food quality at the hotel?
Guests can enjoy a great selection of Western and Asian foods for breakfast buffet, excellent Indonesian fried rice, and delicious tiramisu at the hotel's restaurant and bar.
How is the cleanliness of the hotel?
The hotel ensures daily housekeeping, enhanced cleaning, and disinfection of high-touch surfaces to maintain a clean and safe environment for guests.
What can guests expect from the customer service at the hotel?
The hotel provides friendly and helpful staff, with a multilingual team and a wonderful housekeeping lady. However, some guests have mentioned issues with the service in the restaurant.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests noted that the interior design in the rooms is outdated. If modern decor is important to you, consider this feedback when choosing your room.
Check for Smoking Room Requests
Some guests were given smoking rooms despite traveling with children. It's advisable to confirm your room preference during the booking process to avoid any inconvenience.
Be Mindful of Check-In Time
A few guests experienced delays during check-in, so it's recommended to confirm your reservation and arrival time in advance to ensure a smooth check-in process.
Explore Nearby Attractions
The hotel's proximity to attractions like Window of the World and Happy Valley makes it an ideal choice for those interested in exploring these popular spots.
Consider Breakfast Options
Some guests found limited vegetarian and gluten-free options at breakfast. If you have dietary restrictions, it may be helpful to inquire about available choices in advance.
Utilize the Metro Access
The hotel's direct access to the subway provides convenient transportation options for exploring the city and accessing nearby attractions.
Take Advantage of Nearby Shopping
Guests appreciated the hotel's location next to a department store with luxury brands and dining options, providing added convenience during their stay.
Confirm Payment Methods
Some guests encountered issues with payment methods, so it's advisable to clarify payment details and any deposits during the booking process.
Enjoy the Fitness Center
The hotel's well-equipped fitness center received positive feedback, making it a great option for guests looking to maintain their workout routine during their stay.
Location
9028-2 Shennan Road, Nanshan District, Shenzhen 518053
What's nearby
- Overseas Chinese Town360 yd
- Window of the World0.4 mi
- Happy Valley0.7 mi
- China Folk Culture Village0.8 mi
- Shenzhen University2.4 mi
- Shenzhen Bay Control Point3 mi
- Shenzhen Cultural Center5.2 mi
- Shekou Industrial Zone5.6 mi
- Port of Shenzhen6.3 mi
- Huanggang Port6.7 mi
- SEG Plaza7.1 mi
- Shenzhen Stadium7.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Shenzhen Nanshan
Low season | June |
|---|---|
High season | May |
Average price (weeknight) | $151 |
Average price (weekend night) | $136 |
When to book a room at The Westin Shenzhen Nanshan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at The Westin Shenzhen Nanshan
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See most recommended stays in ShenzhenGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 5.1 mi |
Nearest Airport | Shenzhen |
Distance to airport | 12.0 mi |
Everything you need to know for your stay in Shenzhen
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