Si Rusa Hotels

Their staff are efficient and friendly. Rooms and bathrooms are huge and clean. The whole hotel area is very clean and comfortable. It was a pleasant stay!

For example i wish to eat a good meal because the hotel needs to improve his restaurant. nothing

The comfort of the room.

Very good place for relax Charges of the tax is diffrent from the net price given. Poor service on the front desk during check in and out, need more improvement on process.

The hotel was vey nice and comfortable. Big problem with location. Your site lists this hotel as only 22kms from Airport but in fact it is 80km from Airport so please be wary as it is 1.5hrs by very expensive taxi drive.

Excellent facilities etc pet farm, 3 pools & spice farm. Very good resort feel. Well kept and maintained. The BBQ seafood buffet dinner was average. Not much variety of seafood and quality of the food was poor for the price we paid. We ordered ala carte at the restaurant on top the night before and it was way way better. Regret paying MYR200 for the BBQ buffet dinner.

Scenery from the bedroom Roof Leaking as it was raining

Able to relax and manage activities like fishing there There were too many guests at the hotel and your staff couldn't cope. We were kept waiting for about 1/2 hour to get a table for our breakfast. Prior to that, we had to wait longer because people just jump the queue and at one time the staff just couldn't manage them.

Nice view, nice spa and friendly staffs. 24hrs pool and pet farm is very good. Foul smell at the toilet at night, but it is ok as long as you keep the door close. Alot of sandflies at the beach which was quite annoying. Limited food choices since there is only one restaurant.

I can see lot a ship. I need a local people work at front office.

The location was so nice Check in and check out taken so long

Underneath water view 1. Cleanliness of toilet 2. Customer service @ front office & room service

Helpful staffs, nice deco, convenient location Poor Sea Water quality, maintenance of the room and in room facilities can be cleaner

Room was nice. Location bad as nothing close. Must rely on taxis to get anywhere...even to eat. Taxis service at hotel really poor. Booked a cab and had to wait 2 hours not once but twice and to complain...no one then understands english.

relaxing & comfy have to walk about 300metres to get into room

location

Only the beach, just near

The breakfast quality was poor, cleanliness of the restaurant needs urgent attention. Bathroom really needs to be refurbished.

karaoke

Nothing Lousy beach, old and breakfast is bad with lots of flies

Nothing The web is a big lie on the hotel! The hotel is unacceptable not even worth as a 3 star hotel. It is very old, room dirty,food very poor quality and the breakfast is absolutely rubbish!!! Nothing is value for money and I do regret to choose this hotel((

We stayed at three bedroom apartment which the spaces is big and the room is clean. The pool is big and clean as well. It's value for money for family's stay. The breakfast is not many choices.

Only swimimg pool and room good Beach not ok