Sibiel Hotels

Staff

the city casino

the open bathroom

Location Suites were much smaller than those displayed on the website - you may wish to check your pictures again. There was no laundry service availiable because 'two staff were off for christmas' - not really good enough.

The hotel interior design is very nice and the romanian restaurant is very good with decent price. The bathroom is small but the worst was the cleaning of the rrom. The room has not been cleaned for the all three day we stayed. I found a peanut from previous customer on the floor near one of the sofaa on the first day and this peanut was still there when we left. This mean the room has not been vacumed at least for foor days. Similar issues with our bed sheet. Our bedsheet were not changed during all our stay despite. To summarize, the hotel is nice but the house keeping is poor, not to the standard to a 5* hotel.

Free spa area, polite staffs, spacious room, quietness. The staff who checked me in was kinda unprofessional. She asked me for 4-5 times that I need to have another confirmation than the one I had from booking.com. It was kinda annoying because I already answered for the 4-5 times. Then in the end she realized that she searched my name in the database using my last name in the column for first name. That was the only unpleasant experience I had.

The lady who checked us in and helped arrange our visit into sibiu was excellent - Location to park was excellent The lady who arranged transportation to get us from Sibiu to Bucharest was either not sure of herself or arranged to have a car take us, while quite nice and polite, - we felt that this was our worse experience in Romania - we felt that we were gouged financially - paid up front 1.5-2 times what the rate should have been.

hotel ok, restorants ok They are making fake offers. There is no VAT, no taxes on the offers. There are too expensive for their location.

Excellent location in the center of Siubiu. The hotel is clean, beautiful and the staff was very polite with us. It is advertised as a 4-star hotel but the are are some things that can be improved: room ornaments, bathroom, air conditioning etc. Not really 4-star comfort but very close to it.

The old building and the location, overlooking the Bridge of Lies. There are different types of breakfast and the staff is a bit particular about who should sit where and what to take and not to take from the buffet.

Located in a quaint old building in a lovely location in the centre of the old town. We had a 3 person apartment room which was large and spacious and nicely furnished. Free on street parking is available and arranged by the hotel. Staff attitude was appalling with no customer empathy; Room not automatically made up on a daily basis; Staff not up front with advising of potential additional costs (eg additional 3 euro's for an omelette); Breakfast particularly poor for a 4 star hotel; Room has selection of minibar drinks but no fridge

Reasonable location about 10 minutes from centre, comfortable spacious clean rooms. No complaints.

nice and quite pension.yuo have the filing that you at home.any request any inquiry has been made with smaill.recommend to any one to have same time that i win there. realy had good time with any information at family hotel

Nice people, clean rooms, flexibility, quiet location

Nice, quiet hotel with very friendly staff. The room was comfortable and very clean.

good location thats about all if you want a double room they push 2 beds togeather this is a twin so bedrooms suck