Wanderloft Capsule Hostel

It was clean Good location

Very unhelpful staff. More interested in watching movies than helping. After asking for gudiance no maps or any sort of direction given as to where was good to eat etc. No common area. If you were in the hostel, the only place you could relax was your bed, making it very hard to socialise. No fridge or cupboard space for storing food or chilling water. The curtain on my bed was half hanging off, needed to be fixed.

Location is good in the vibrant of Boat Quay, very close to bus stop and not too far to MRT station. Bed is comfy although it's too close to bed across (so left no space when we open the cupboard under the bed, for other people to pass through). Bathrooms are clean with good showers (got hot water) and toilets got showers as well (they mixed toilet and bath area in the same room so it made toilet area wet)

Since I came after the check in time around 10 pm, I was told that my bed was S16 but when I came, the bed was occupied by somebody else and I didn't know what to do and no one can be askes, tried to email the hotel but no response. And when I told the reception (the lady), she listened to me without emphaty and no apology offered. Others : lack of common room for talking and snacking, no staff attendance in certain hours (as receptionist is only available during 9 am - 8 pm only)

Cleanliness and staff

Bath !! Too small and no proper air ventilation