Pros (+) The size of the room
Cons (-) The parking situation, no place to park. You need to park almost a 1 km away. It should be easier for the hotel guests coming with cars.
4 stars
Mercure Sofia City
Photos of Mercure Sofia City
Overview
The Mercure Sofia City Hotel is located in the eastern part of Sofia, 4 km from the city center. The hotel is perfect choice for business and leisure in Sofia. Mercure Sofia City hotel offers 111 comfortable rooms and suits. The hotel is located near to Vitosha mountain, just 3 km from the National Museum of History and 4 km from NDK. Near to the hotel you can find the Bulgaria Mall, and Infinity Tower is a 5 minute walk away. Restaurant Festa isoffering international cuisine inspired by local atmosphere.
Amenities at Mercure Sofia City
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Mountain view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
Pool and spa
- Spa
- Hot tub
- Steam room
- Massage
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Bicycle rental
- Casino
- Beauty salon
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Mercure Sofia City
8.8
Very good
506 verified ratings
Wonderful
181
Very good
78
Good
96
Okay
45
Fair
38
Mediocre
33
Poor
35
Summary of reviews
Guests say
Guests appreciated the spacious rooms and elegant atmosphere of the hotel. However, there were significant concerns regarding cleanliness, service quality, and safety issues, including malfunctioning facilities and inadequate staff response. Many reviews highlighted the need for improvements in these areas to meet expectations.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9.2 out of 10
208 reviews
7.2 out of 10
3 reviews
1 out of 10
1 review
6.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the rooms at Festa Sofia Hotel?
Many guests have praised the cleanliness of the rooms, describing them as perfectly clean and spacious.
What are the dining options at Festa Sofia Hotel like?
Guests have mentioned that the breakfast is fine, but some have found it disappointing due to items not being replenished regularly.
Is parking readily available at Festa Sofia Hotel?
The hotel offers free parking, which has been appreciated by many guests as a convenient amenity.
How is the quality of the beds at Festa Sofia Hotel?
Some guests have mentioned that the beds and mattresses are old and not very comfortable, while others have found the beds to be clean and spacious.
What can guests expect from the staff at Festa Sofia Hotel?
Guests have reported mixed experiences with the staff, with some finding them very friendly and helpful, while others have described them as unprofessional and unhelpful.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, particularly those with balconies facing the fountain for a spectacular experience.
Consider Low Season Visits
July is considered the low season, which could be a good time to visit for potentially lower rates and fewer crowds.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as the National Historical Museum, Boyana Church, and the National Palace of Culture, offering guests plenty of sightseeing opportunities.
Check Room Amenities
Some guests mentioned issues with room amenities such as minibars not being adequately stocked and bathrooms needing maintenance, so it's advisable to check these upon arrival.
Be Mindful of Noise Levels
A few guests reported disturbances from loud music, so light sleepers may want to inquire about potential noise issues before booking.
Consider Parking Options
The hotel offers free parking, but some guests found it challenging to access, so it's worth considering alternative parking arrangements if needed.
Take Advantage of the Fitness Center
The hotel features a fitness center, which could be a great amenity for guests looking to stay active during their visit.
Be Prepared for Varied Breakfast Offerings
Some guests noted inconsistencies in the breakfast offerings, so it's advisable to be flexible with expectations regarding the morning meal.
Inquire About Room Temperature Control
Several guests mentioned challenges with room temperature control, so it's recommended to inquire about this aspect before booking, especially for those sensitive to room temperature.
Consider the Hotel's Location
While the hotel's location was praised by some for its convenience, others found the surrounding area lacking in terms of nearby bars and restaurants, so it's worth considering individual preferences for the surrounding area.
Location
83 Bulgaria Boulevard, Sofia 1404
What's nearby
- Boyana Church1.5 mi
- Sofia Zoo2.3 mi
- National Palace of Culture2.4 mi
- Vitosha Boulevard2.8 mi
- St. Nedelya Church3.1 mi
- City Garden3.1 mi
- Ivan Vazov National Theatre3.1 mi
- Vasil Levski National Stadium3.1 mi
- Sofia City Centre3.2 mi
- National Archaeological Museum3.2 mi
- National Art Gallery3.2 mi
- Sofia Synagogue3.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Sofia City
Low season | March |
|---|---|
High season | December |
Average price (weeknight) | $63 |
Average price (weekend night) | $61 |
When to book a room at Mercure Sofia City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure Sofia City
FAQs when booking at Mercure Sofia City
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Value for money | 8.6 |
|---|---|
Distance to city center | 3.2 mi |
Nearest Airport | Sofia |
Distance to airport | 6.5 mi |