H4 Hotel Solothurn

Top City Hotel

Pros: Excellent room. Clean.

Cons: The aircon in the hotel was not working. 35 Celsius outside! Scandalous. We would never have booked it with kids had we known. At that price it's outrageous that they didn't offer a full or ...

Disappointed experience

Pros: I give this hotel a 2 star because of its great location, stunning views, and parking situation.

Cons: At first sight the hotel is stunning, and parking was always available nearby. But that is as it good as it gets. Our room was small and Still had wet floors in the bathroom from the cleaning service. Also, do yourself a favor and skip breakfast, for 25 Fr you get a limited choice of breads and a boiled egg. On both occassion's we asked for scrambled eggs and after an hour they never came out. I spoke to the front desk and her response was 'sorry, I will let the manager know'. Needless to say they didn't do anything about it on the second day. Furthermore, my friend paid for the hotel suite, and when he asked to get another room due to the Air conditioning being broken. They responded by putting him in a room the size of a closet and simply said 'sorry'. While my other friends suite was unavailable at checkin since they 'overbooked' the hotel. So out of our large group that stayed here, over 80% were dissatisfied