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The single room did have two separate beds, and an alarm clock. The bathroom was all tiled and well equipped with a hair dryer, separate shaving mirror, two large bottles of premium quality combined liquid hand soap and shower creme, and also had a wall mounted box of facial tissues. Spacious and clean shower. TV and a complete mini bar, for those so inclined. Very clean room and bathroom. Good food at a reasonable price in the restaurant, which also offered lunch at a slightly discounted price. Good breakfast buffet. The hotel were a bit closer to the road outside than I anticipated, but nevertheless quiet at night. The staff had limited knowledge in english, although they did their very best to help.
We had a very nice stay over. The staff was friendly and the room very comfortable. It was easy to find just off the motorway. No.
Good bed, nice and quiet, very close to the A7 highway. Very long wait to get food at the restaurant - even for a very simple dish for our child we had to wait for more than one hour.
It was at a convinient location
The new bathroom The furnisher and the colour of bed quilt cover.
Very nice hotel!
Themed rooms are magical and service excellent. Def will return
Great Hotel, dont forget to go to the evening shows, they really are worth it. The breakfest is quite good, and the evening buffet is exellent, for 25 euros all you can eat including beer and wine for 1.5 hours! and then, sleep a little just before a show! and the park, well, one of the best! Perhaps the only complaint: deserts, they were really not very good, but other than that, very good place.
Hotel Port Royal is situated on property at the Heide Park Resort. It's a pirate-themed hotel targetted at families with children, and we really liked the extensive pirate and nautical theming, like swashbuckling music in the elevators. We really liked the theming in our room as well, and the exclusive entryway into the park for hotel guests. We also had a great morning jog in the neighboring woods. Finally, we were appreciative that most of the hotel staff we engaged could speak English well. We opted for a sit-down dinner in the hotel restaurant instead of the buffet, which was fine, but the service became very slow after a new waitress came on shift, and this waitress was the only staff we met without good English skills, which was not a serious problem per se. The hotel was also a bit noisy during the staged pirate-children interactions, which we didn't mind, but some might. Also, the single guest elevator was a bit slow and did not provide enough capacity during peak times.
The way we felt welcome by the staff. And the food. Great service. The restaurant closes a bit early.
we enjoyed the peace of the place while we were there. It was at the end of october though.The apartment was comfortable and suited our needs. As our German was next to useless the staff were helpful and patient with us. none
Nice and helpfull staff. Good breakfast
excellent service,family run hotel with the patrons in mind. a willingness to help patrons local knowledge and understanding their needs and requirements.would stay there agauin in a flash. no complaints
Nice area, good staff and spacious family apartment. Nothing comes to mind.
Location - 3 km Hide Park, ~80 km Bremen, silent, good breakfast .
Friendly and easygoing staff - Nice and cool rooms on a hot day.
The area in which it was set was marvellous and it was well signposted. Horsten was most helpful with directions to Luneburg In common with other German hotels there was no facility for making a hot drink in the room later at night.
Very wellcoming staff, good breakfast, excelent, clean, large and comfortable rooms.
heide park ----
close to Heide Park only germany TV channels
Friendly staff, lovely place.
The service, it was great. It was a warm, welcoming atmosphere and I would certainly recommend Hotel Am Bohmenpark to my friends. And it is in a great location, close to shops etc...
Friendly and customer focused owners, order and cleanliness, great location in the quite town close to the Heyde-park, value for money No, everything was fine
Very good and silent place to get rest. Very pleasant owner of this hotel. It was pleasure to spent time in this hotel.
The friendlig staff makes you feel at home.
Everything was usper.
A wonderful and cosy, typical German family hotel, caring very much for their guests. We liked it very much indeed!
everythings were good~!!!Especially staffs are very kind...
Liked the staff very much
A very friendly atmosphere and very clean. The breakfast meal was very good with plenty of choices, the staff were extremely helpful and were a good source of information. We were made most welcome
Location and cleanliness, setting in a beautiful area ideal for families, good choice of food at breakfast, just can go on and on...finally the owners made you feel so welcome Nothing...
Excellent choice for families. Large, comfortable, clean family room. Convenient location - 5km to Heide park. Close to other local attractions (Serengeti park, Schumacher kart center, Snow Dome). Nice and friendly staff, good breakfast. Everything was perfect.
The Landlord and landlady were very helpful and friendly.Soltau is a small town but location was perfect. Only an hour on the train from the Hamburg/Bremen and a short taxi ride from the theme park.5 minute walk to the Thermal Spa which was great after a day of rollercoasters!!
very clean, friendly staff.
We liked everything - location (we visited Heide park), clean and spacious family room, good breakfast, nice and warm owners of the hotel.
Confortable and clean. Located in Soltau center. 2km to Heide park. Good value for money
Quiet and very nice street. Park just next to hotel. Easy parking. Splendid restaurant few minutes walking away. Navi right on address. Only few minutes drive off the Autobahn. Staff very nice and relaxed. Breakfast great. We had a family room with 2+3 beds. One of the beds was a nightmare, stiff. Room otherwise quite all right.
The owners were both very friendly and welcoming & could answer any questions we asked. The rooms were very clean & comfortable. Lovely presented breakfast.
The service, the friendliness (especially the girls waiting on at the evening) and the fantastic food (the Heideschnucke is always a winner)
Nice setting, Food is good, German hotels set a high standard and I feel this falls short. Fitness centre is poor, mixture of bits and pieces mostly broken. Good food but classical music in restaurant drowned out by pop music from kitchen. Rooms badly in need of a make over.
Nice rooms and good breakfast. The bar was impossible to sit in if you don't smoke.
Very clean, nice place to stay, comfortable. I enjoyed my stay at the hotel. Vending machine with nothing in it.
Very nice, quiet location. Parking without problems. Nice rooms, well equipped. Everything clean. Very good breakfast, inclusive scrambled eggs or omelette specially made for every guest. Dinner also very good, I can recommend buffé ("swedish table"). Nice, quiet swimming pool. Internet. There were possibility to plug in one's own laptop using some kind of dose requiring configuration of network-card. I did't dare to fiddle with my laptop and chose the other oportunity - paid internet via TV. I have never seen worse Internet access, it was nearly impossible to read my e-mail. No chance to see images or so...
easy to check in and out. no
It was very bad, because we didnt have a reservation. I think there was some troubles s;
We liked the location of the restaurant next door. The room was not ready for our arrival after 7pm at night;it was not properly cleaned;and there was not enough parking for hotel and restaurant guests.
De gastvrijheid Doordat ik er zakelijk verblijf, slechte mobiele telefoon verbinden en ook een bijzonder trage internetverbinding, zakelijk gezien zal ik deze lokatie mijden.
breakfast, bathroom and location nothing
Very quiet and very nice hotel
frau essig is a lovely person the warm welcome we recieved was overwhelming especially the big hug , it was so peaceful and relaxing the scenery was fantastic the woods the wildlife deer hares etc i cant fault it in any way
Very nice rooms for us as a family. Nice atmosphere. Too close to the highway. No internet in the room.
That there is not very loud:-) NO
great services. location
The guest house is run by a family who really care about the service they give to their visitors. The rooms were very comfortable, clean and tidy. The breakfast was excellent and the restaurant / bar convenient, smart and comfortable. The lcoation is ideal for a relaxing break and we enjoyed our six night stay very much indeed. By the end of the stay we did not feel like guests, but friends. Nothing at all.
Clean and tidy only problem was only did not speak english but we managed to communicate ok Nothing
everything, the service, the friendliness of the staff the excellent food and such lovely surroundings, wonderful NO
Close to the town but very quiet location. Bathroom a bit run down .
The overall friendlyness of staff and quiet location
The room was comfortable, affordable and the food was great.
very clean rooms and very friendly staff, ideal location next to highway
Nice help from employees
free internet access
needs pillows pillow
Very friendly staff, clean and comfortable hotel
Stayed over night on my way to the Hanover Messe and as a over night place this hotel is excellent value for money. Small family run hotel in a residential area with a smokey beerbar/breakfast room as the only entertainment. The rooms were clean and comfortable, although small (stayed in a single room). The hotel might be a bit booring for a longer stay since there didn't seem to be much things to do. The room was very cold.
Excellent for visiting hide Parck. Excellent restaurant with German local cuisine (low prices). Ideal for families with childrens. Nothing
Hotel has 4-bed rooms in good price. It's important when you visit "Heide Park" with kids:)
all the staff and the lcation meals good i have only good things to say
clean and comfortable room, wireless internet in the room, parking on site, close to Heide Park
The food was excellent and the staff were very friendly and all spoke english
The ambiance, the fact that was " as home", didn't have the feeling that I'm a foreign place. Excellent breakfast. Very discret, an execellent place to go with the dear one's. My room ( single one) didn't have a refrigerator. The TV had only German programs and for me ( I don't speck German) was difficult. I recommend at least one program in English. The people from restaurant had a very poor English.
The staff were friendly and my stay was pleasent. Everything was in German; there were hardly anything in English.
It was very quaint, for a tourist, but I was there on business. I would recommend this for a tourist, with a decent knowledge of German, but I would not recommend for an English speaking person on business. The atmosphere, including the style of the rooms, would be a positive experience for a person wanting a German "style". The menus were in both German and English which was very helpful. The restaurant was pleasant, including typical German entrees. access to cable was limited to wireless in an isolated area where the lights turned off after two minutes; there needs to be either cable or wireless in rooms. Staff was pleasant but their English was very minimal which made communication a little challenging. Breakfast also does not start until 7 a.m., which is difficult for one on business but would not be an issue for a tourist. All the information in the room, including instructions and tourist information was only in German; other hotels I've stayed at had key information also in English.
Good beds & space - quiet, good restaurant The hotel description said "wireless internet hot spot is free of charge" - we understood that to mean that internet connection would be free of charge. However, we had to pay for the internet connection.
the peace and quiet ,the german people where friendly, we would have liked a kettle in our room to make a drink
All was good.
Clean & welcome no kettle to be able to make drinks in room - all thought coffee was available on request.
Balcony - useful as I am a smoker No in room tea/coffee making facility Insufficient towels and some rubbish (including 1/2 drunk milk drink) in room on arrival
nothing was to much trouble for the staff no tea or coffee making in room
Friendly and helpful Reception people and the room was clean and comfortable. I even had a small balcony!
The hotel's location is very good, near the motorway, especially if you come from evening boat from Travemunde. The room was big enough for three adults. Breakfast was excellent. The hotel is very tidy and comfortable.
A very friendly place to stay
all was very good and nice
Great Hotel, service minded staff, very clean and a great restaurant. All at a reasonable price and in a quiet location. Highly recommended.