Soltau Hotels

we enjoyed the peace of the place while we were there. It was at the end of october though.The apartment was comfortable and suited our needs. As our German was next to useless the staff were helpful and patient with us.

none

excellent service,family run hotel with the patrons in mind. a willingness to help patrons local knowledge and understanding their needs and requirements.would stay there agauin in a flash.

no complaints

Nice clean rooms and friendly staff. Would stay here again.

Good price, very nice staff. Nice little Bier-Stube at the hotel

De gastvrijheid

Doordat ik er zakelijk verblijf, slechte mobiele telefoon verbinden en ook een bijzonder trage internetverbinding, zakelijk gezien zal ik deze lokatie mijden.

That there is not very loud:-)

NO

Big rooms, friendly service, clean rooms = very good value for money

We liked the location of the restaurant next door.

The room was not ready for our arrival after 7pm at night;it was not properly cleaned;and there was not enough parking for hotel and restaurant guests.

It was very bad, because we didnt have a reservation. I think there was some troubles s;

It was at a convinient location

Good bed, nice and quiet, very close to the A7 highway.

Very long wait to get food at the restaurant - even for a very simple dish for our child we had to wait for more than one hour.

Nice rooms and good breakfast.

The bar was impossible to sit in if you don't smoke.

The service, the friendliness (especially the girls waiting on at the evening) and the fantastic food (the Heideschnucke is always a winner)

Confortable and clean. Located in Soltau center. 2km to Heide park. Good value for money

We liked everything - location (we visited Heide park), clean and spacious family room, good breakfast, nice and warm owners of the hotel.

Very clean, nice place to stay, comfortable. I enjoyed my stay at the hotel.

Vending machine with nothing in it.

Very nice, quiet location. Parking without problems. Nice rooms, well equipped. Everything clean. Very good breakfast, inclusive scrambled eggs or omelette specially made for every guest. Dinner also very good, I can recommend buffé ("swedish table"). Nice, quiet swimming pool.

Internet. There were possibility to plug in one's own laptop using some kind of dose requiring configuration of network-card. I did't dare to fiddle with my laptop and chose the other oportunity - paid internet via TV. I have never seen worse Internet access, it was nearly impossible to read my e-mail. No chance to see images or so...

Very co-operative and helpful staff at the hotel.

No hot water in the bathroom t he next morning of our stay and we had to go to another room to shower. No lift available and having to carry your bags up two flights of stairs is tiring for elderly people.

Hotel Port Royal is situated on property at the Heide Park Resort. It's a pirate-themed hotel targetted at families with children, and we really liked the extensive pirate and nautical theming, like swashbuckling music in the elevators. We really liked the theming in our room as well, and the exclusive entryway into the park for hotel guests. We also had a great morning jog in the neighboring woods. Finally, we were appreciative that most of the hotel staff we engaged could speak English well.

We opted for a sit-down dinner in the hotel restaurant instead of the buffet, which was fine, but the service became very slow after a new waitress came on shift, and this waitress was the only staff we met without good English skills, which was not a serious problem per se. The hotel was also a bit noisy during the staged pirate-children interactions, which we didn't mind, but some might. Also, the single guest elevator was a bit slow and did not provide enough capacity during peak times.

Themed rooms are magical and service excellent. Def will return

Good,clean and functional facility.

Nothing to mention

Far too expensive compared to the offered services, really poor relation quality/price, not recommendable.

Location

The electricity fialed during the night in my room and the trip had to be reset

Clean, beautiful surroundings, good restaurant

Very friendly atmosphere and fine and local meals combined with an excellent location at the Lüneburg Heide.

Very friendly staff. Poosible to rent bikes. Fantastic nature

all was clean, nice view from bedroom ,no noise,

We never come back to this hotel because of the staffs behaveyer.

The staff were excellent, very friendly and with a superb service at breakfast.

Easy to find

Extremly expensive breakfast ! We had 30 hotelnights at our holliday, an we never payd more than 50 % of your price, for a similar breakfast. We are very disapointed at that, an we are always going to stay at other hotels in the future.