Extended Stay America Suites - Somerset - Franklin

The pros of staying at Extended Stay America Suites - Somerset - Franklin include very nice and friendly staff, giant, super clean and comfy rooms, and a convenient location with beautiful facilities.

The cons of staying at Extended Stay America Suites - Somerset - Franklin include uncomfortable beds, rooms not being clean, and odd smells in the hallway and rooms.

Extended Stay America Suites - Somerset - Franklin offers amenities such as complimentary breakfast, free parking, laundry facilities, and a kitchenette with a refrigerator, microwave, and stovetop.

The best time to visit Extended Stay America Suites - Somerset - Franklin is during the low season in January to avoid peak tourist times and potentially crowded facilities.

At Extended Stay America Suites - Somerset - Franklin, you can expect helpful and welcoming staff, but there have been some concerns about the overall customer service and cleanliness.

Several guests reported a residual smell in the hallways and rooms on higher floors, so consider requesting a room on a lower floor to avoid this issue.

Some guests mentioned issues with room cleanliness, so it's advisable to thoroughly inspect the room upon check-in and report any concerns to the staff immediately.

A few guests noted that the provided toiletries were not up to standard, so consider bringing your own to ensure you have the products you prefer.

Guests reported noise disturbances, including dogs barking and loud guests. Bringing earplugs or requesting a room in a quieter area of the hotel may help mitigate this issue.

Some guests experienced issues with in-room amenities such as TV and internet, so it's recommended to verify the functionality of these amenities upon check-in.

Several guests mentioned encountering cigarette odors, so if you are sensitive to smoke, consider requesting a room away from designated smoking areas.

A few guests reported encountering bugs and cockroaches, so it's advisable to inspect the room for pests upon arrival and notify the staff of any issues.

Some guests were disappointed with the availability of breakfast items, so it's advisable to confirm the availability of the complimentary breakfast upon check-in.

A few guests were surprised by additional fees, so it's recommended to inquire about any potential extra charges during the check-in process.

Some guests reported a lack of essential items such as an iron, blow dryer, and desk chair, so consider bringing these items if needed for your stay.