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Suite style room with balcony. View overlooking some sort of large garden or farm like land smack in the middle of LA. No business center.
First morning toilet wouldn't flush and was forced to move rooms at 5:30am in the morning. Staff provided no assistance. Restaurant closed at 2pm each day, only room service with 18% tip requirement. None of the vending machines had drinks or snacks. No offer of credit for for being put out.
I honestly cannot say much positive about this place. One of the staff members requesting a $3 fee accepted our $1 instead...that already was a sign on the 'quality' of things to come, though. My fiancÃ© and I did not feel safe here! We ended up finding drug paraphernalia in our room and the man at the front desk (behind a glass screen btw) didn't bother to acknowledge my fiancÃ© when he returned our keycard. This place should be shut down!
Great people at the front desk.
the front person was real rude, he made u feel like he was doing you a favor by letting you stay. the showers leaked , the floor was wet all the way To the beds. u could hear the bed upstairs squeak. the tenants there are gangsters .scary. just horrible
This guest did not leave comments about this hotel.
the room was clean and the shower worked fine, however the manager kept my drivers license and since I left at 4 a.m. I had to call from San Diego to get them to mail it to me, and I left my cell phone charger in the room which they did not return the air conditioner was broken, when I went to the manager they did nothing to fix it. it was over 90 degrees in the room all night, I would have slept outside if it were in a better location, I will NEVER stay at that motel again. it was terrible
McDonald's at next door Small Parking lot
The toilet was loose as if I sat on it, it was shakey. The shower head was full of ants, and the bed sheets weren't thoroughly cleaned.
The hotel staff No problem they were amazing
nothing !!!!!! it's was so dirty and nasty and the towels were dingy and gravy and stained ,The walls were dirty and filthy restroom tiles were crack The room reeked of cigarette smell , the bed mattress was wrapped in plastic , no bad we got up and left at 2am
toilet didn't flush.pillows are flat. carpets are filthy.air conditioner barely worked.
The hotel was near one of my favorite restaurants The service was absolutely ridiculous. On top of a 15 min lecture from the man and then his wife too about how the room is a non smoking room and make sure u don't smoke in there, the wifi would not hook up, the TV and free HBO was not
There was nothing good about this hotel. I would rather sleep in the back seat of my car instead of staying at this place again. I get the feeling this particular room I was in was usually rented by the hour. Rude staff. I was arriving late and could not get ahold of anyone. When I arrived I was told my room was not available and that I 'should have arrived sooner.' There was no furniture, microwave, chairs, or table. Just a bed and a tv on the wall.
This is a very comfortable and convenient hotel that our friends in Los Angeles strongly recommend us to stay. They also told us that it is a best hotel for Chinese tourists because of its best location. We will choose this hotel for our next trip to the US. For the time being we have no unhappy experience during stay in this hotel
The staff was extremely pleasant, and helpful. They greeted me each time, with a genuine smile. I would recommend this hotel to anyone.
Centrally located, friendly staff, knowledgeable people, and rooms were spacious.
Good food close by A little far from beaches
Pool was open even with rain and had warm enough water to swim outdoors in 60 degrees weather.
If you are in Monterey park for Chinese food, you can't beat staying here. Renovation starts at 9am
Nice rooms. The web site for the hotel under amenities said free breakfast. We did not get ffree breakfest. Even when I pointed out to the staff and showed Them. They said it was because I booked through a different web site. But under amenities listed is pool workout room and I was allowed to use those amenities. Free breakfast is always a consideration when I book hotels. So I was bummed. Started my day off bad.
Staff was great
grounds view from room window free parking noisy toilet when flushed low battery for safe in room short range from TV remote to TV
We loved the pool- great view and super relaxing. We were able to order margaritas from room service out there. Nice central location for visiting Disney and Hollywood.
The claimed every room had a balcony but we stayed in a room without. They were not helpful with our request to upgrade either. Just over all not a good experience.
I have never stayed there before. I was pleasantly surprised how nice it was. The resort hotel was luxurious and accomadating.
The overall look of the place was very nice. The rooms need to be redone, very tired looking. I could feel the springs on the bed. We went to the New Year's Eve all you can eat Prime Rib and Lobster dinner. Almost everything had an Asian touch to it. Meaning the steak was Medium to Medium well and up. The lobster was cooked in a brown sauce. Just really not what we expected.
Nothing The hair in our room, and how dirty it was, and how we still haven't gotten into contact with the manager there
I would definitely go back
Golf courses Ike & Babe Elevator noise Inconvenient restaurant location from lobby
Nice hotel. Good restaurant. Brutal food options outside of hotel offerings.
The location is great. It's very close to freeway and downtown LA. Room is clean, the hotel is not old. It's worth the money to stay. Housekeeping kept coming to check on us before we checked out. Maybe the housekeepers don't have daily update room vacancy list.
Great location, near Downtown LA, close to 10 free way view of the Near Quiet Canyon Golf Course They are updating the hotel. Noise from rooms above are annoying. Need to insulate floors and walls.
My room was next to elevator, so very noisy. Otherwise, no complaints.
I liked the looks of the lobby and location in relation to my trip needs. No brakefast included. Booked a "queen" bed and only two full size beds in one room was what I received without extra accommodation when I expressed disatisfaction.
Just the bed. View was the roof! All.. It eas in construction, a mess, i dident smoke and gor cjarged for smoking 200!
The room was very clean and bed was comfortable. Staff was very friendly and helpful. It's in a great location! Family friendly. Location is excellent because it's right across the street from Montebello mall and it has the movie theatre right up the street.
We were a family of 5 who needed something near LA but not too close and this was perfect. Right near the freeway entrance for a 15min drive to downtown.
We loved the pool, the restaurant, our room, the cleanliness, and no hidden charges. Bonnie, at the front desk used our name, when she said good morning, when we came down for breakfast. It was a very nice touch. No.
We stayed at second floor. But we were annoyed most of the time by the squeaky floor above us when someone was walking up there. Plus the next room's toilet was leaking which constantly made noises the night we were there. Another unfortunate thing was the AC system in our was broken. The receptionist told us to unplug the cord and reset the unit. However, we were never able to fix it. After all it was not that bad. At least, the breakfast got our thumbs up.
Great value. Clean hotel. Better price than the Westin or the Hilton and you get the same thing. Plus more. Couldn't check in until 4pm.
Staff was helpful and nice, room was clean, and plenty of parking. The bathtub was peeling, the towel rack was about to fall off, and bad sound insulation, you can hear everything outside your room and overhead.
just other hotel, room was clean, bath was ok
The cleanliness of the room, the friendly staff / front desk, maids, kitchen helpers. The location and the price rate. Breakfast schedule is pretty good and so is the check out time. Breakfast. If served more varieties of hot breakfast, it would be good. The bed is not firm enough (bouncy). No jacuzzi / pool.
Hotel had a great breakfast and comfortable beds There was ants in the bathroom being on the second floor
Location, comfort, breakfast quality and value for money Front desk was not too accommodating to change king bed to 2 beds
Walking out the door for the last time and greatly relieved that I would never be going back. The place stinks-icky-sicky carpet deodorizer smell. The room was unclean, the bathtub wouldn't drain, the air conditioner didn't work well and the bathtub looked like it hadn't been cleaned in a year. The staff moved us to another room that was better, but had clean issues as well. Definitely never again on this hotel!
Loud doors slamming all through the night. It was just liyd period. Had to buy ear plugs just to sleep.
For a quick trip this hotel was perfect, the rooms, staff in general everything. The food at the hotel wasn't that good.
Staff was not very polite, loud music in the lobby under the room, room was not very clean.
quiet and convenience location in interstate 5 and easy access to most of the freeways in LA. no water boiler, refrigerator and the bed
It was fairly inexpensive for being a last minute booking. The maids were very nice and helpful. There were always groups of people just hanging out at the entrances of the hotel, at all hours..I didn't feel safe going to and from my car with my two little girls by myself. If it didn't smell like weed in the hallways and entrances, it would smell like mold. The walls in the room were stained with yellow streaks and the bathroom didn't have ventilation. No screens on the windows either (not very safe for kids).
Lot of parking space available. The rooms would need a serious renovation, at least according to the european standards. Was noisy till 10pm due to an organised party in the pool, although we asked for a quiet room at check-in. Atypical breakfast.
The breakfast is nice. It seems to be cheap but tasty. My friend forgot his mobilephone charger. But there was no charger.
I like how comfrtable we were I would prefer to be called to the room to see if we have checked out..instead of having housekeeping open the door twice on us. the bathroom was not mopped or swept properly. I saw alot of hairs and blood droplets on the floor. I was on the non smoking part of the hotel because my kids have asthma and we smelled smoke inside our room. like if someone was smoking next door or on the hallway.
that it offer free breakfast
The room was very well kept by the staff, room well appointed with desk, chairs, comfy bed and cable TV. Also fridge and tea/coffee making None.
The bed and pillow are comfy, the people who works here are polite. It's very var from the downtown. I spent almost $70 to go to the downtown each way or it takes 2 hours by bus. No fridge, microwave and safe in the bedroom. You can hear the nextdoor neighbour talking. Cant open the window!!
huge room and price was good better internet connection
My pillow felt like it had maybe 20 cotton balls in it. Other then that my stay was wonderful no other complaints.
Value Breakfast was horrible... Did not include fruit as stated on website, juice machine was broken, only cereal was raisin bran. Pool closes at seven o'clock. Was told by staff that I should not flush toilet paper down the toilet..... ????
Nothing They didn't have coffee for the rooms. They said they were out. The pool was closed for both days. Asked the office and they had the same lame excuse about it might have just been treated chemically!! Two days in a row. Never saw anyone working on it. Front desk help didn't greet you with a smile or seem to want you troubling them. The whole stay was not pleasant and we will not be booking with Howard johnson ever again.
It was clean. Non working soda machine, non working outside light, extra bed paid for but not received, bed hard.
Close to softball facilities Parking with easy access to doors to rooms Can't get Marriott points when we book through kayak
Employees were pleasant I came there with my family which included a toddler. He found a sharp object on the floor. Which looked like either a thumb tack or needle. Which tells me housekeeping didnt clean properly. I also did not like the smell of the hotel and the rooms. Smelt like old people
The Bistro was good, a little over priced. The employees were very nice. This courtyard does not have the Happy Hour or the Breakfast that all the other ones we have stayed in. The room was smaller than the ones we usually stay in and the in room coffee machine had 1 pkg of coffee for the 2 of us. That would not have been a problem if there had been coffee in the lobby or the Bistro was open. It didnt open up 6:30. The furniture in the Bistro was worn out.
I really liked it - for the value for the money, it was old, basic, but clean, no bugs! Staff was great. Bed was comfortable. Great for a place to crash for the night.
The price was low. Carpet seemed new, or recently cleaned. Old, run down motel in need of many repairs. I could hear my neighbors very clearly.
Nice staff, safe neighborhood. Fair drive to tourist areas.
Free porn, great t.v., clean room and sheets and mattress, very comfy and staff very nice. It was real great for the price...I was very shocked!!
Room was clean, good location, fairly quiet even though near the freeway, property feels quite safe as it is separated from the surrounding neighborhoods, Carl's Jr next store makes for easy breakfast, good place to stay if you are a solo traveler or just spending a quick night there The floor tile around the sink and bathroom were all broken and loose, shower/bath tub had seen better days, shower control is a strange 2-in-1 knob system, extended stays may be more comfortable elsewhere, the driveway is somewhat awkward with the off-ramp adjacent to it
I was looking for a cheap place to stay while I went to Universal Studios Park. It was cheap, close to a freeway and less than 30 minutes away from the park. The floors felt dirty and walking on the second floor walk way to get to our room felt like it was going to collapse
I liked how cheap it was. It was a bit dirty and the staff wasn't super helpful or friendly.
Good enough to sleep Showers were old and fixtures loose ac unit to close to bed it didn't cool the rest of the room
The hitel grounds were well kept. The bathroom was clean. The breakfast was just milk, cereal, juice and pre-packaged danish.
What it looked like The housekeepers took $10 that was sitting in my nightstand Management and customer service horrible
Firm beds. Quite. Well lit exterior. Nice shower. Carpet needed a good cleaning. If you don't like a firm bed this would not be the place for you.
Absolutely nothing ! This was the absolute worst place to stay ! First I was traveling with my 3yr old son & his Father , so when we turned the TV on I was upset that PORN was the 1st thing to pop up. 2nd the bathroom had mildew all on the ceiling with a horrible stintch that lingered the bathroom . You have to go to some sort of lobby where the laundry & eating area was in one room to microwave food since the rooms didn't come with one, mind you that microwave was Filthy, old , nasty, & very disgusting . The phone or remote control in our room did not work. So after all of this , When I finally got my alone time to bathe while my family was asleep , THE HOT WATER DID NOT WORK ! & NONE of the workers would answer at the front office at 1am.. So finally I was furious & went back to the front desk that morning and They tried to accuse me of lying about the hot water & it took them over a hour to have their maintence man come fix it . "Coincidentally" "SOMEBODY" turned the bath fosset with pliars so the water can only get Luke warm , so the maintence guy had to turn it back. I'm Pretty sure the Hotel did that to save on money so people can't use hot water. After all that the manager had the audacity to stop us while leaving this hell hole telling us despite all the stuff that happen can we leave a good review . UUMMMM NO ! DON'T STAY HERE !
I booked and paid for 3 night but I couldn't stand it and stayed only 2 nights and checked out and asked for refund for the 3rd night that I didn't use and they refused to refund me. It's unbelievable! I have never met any hotel does such a robbery!
It was close to the places I wanted to see and the bed was comfortable. It was fairly clean, I wasn't expecting it to be amazing. There was no dresser in our room and the tv was going out.
Good rates, close to freeway, quite neighborhood Not pristine clean, no breakfast or included amenities, not really close to anything
Not much to say Bathroom smell
Close to Walmart. Dirty carpet - super dirty carpet. Sheets stained, and or had cigarette butts (in the sheets we requested to replace the possibly washed but stained sheets on the bed.) Towels/sheets looked stained and old. One room had the smell of urine. No phones in the room so if you need to contact the front desk use your cell... shampoo and soap in wall dispensers. Be sure to inspect room before paying.
It was pretty good for the value.
Spacious rooms. Plenty of parking. Accessible location. Good value. Many great Chinese restaurants in neighborhood. Wifi occasionally gets disconnected.
Beds were actually comfortable.
A/C worked great The smell in the way, smelled like gas. My wife slipped in the lobby on a spill as we were leaving.
We booked the last room available, an accessable room on first floor that rattled with noise from the utility room next door and whoever was clog dancing in the room above. Everything was booked so we just shrugged it off for the weekend.
Price Hotel is facing a busy street, quite noisy. Bedding and quilt are not comfortable. Basically it is an ok stay for cheap price.
I rented a Petfriendly hotel is why i Couldnt get the lowest price of the day understandable my room was paid in advance the hotel desk person asked for my credit Card then places ahold 100 fordamages when leaving he seen my Very small tensas 50 forð�
hotel was quiet at night, service was very good. central location with nearby quick amenities wifi needed a username and password daily.
Everything is great! piecefull & quiet, the service is great, everybody working here is friendly & helpful to all needs. Everyone in the front desk clerk, the manager & room service is amazing! how polite & quite the girls are when cleanin
free parking is great, room is clear and clean traffic noise from outside
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The breakfast. Hotel needs a good overhaul as far as maintenance. I brought to their attention several things that should have been caught by cleaning staff and or scheduled maintenance review.
Breakfast was good. There should have been a Microwave Oven in the room.
Price The hotel was adequate. I did think some of the towels should be replaced. One of them had several holes in it.
it was close to a grocery story, which was nice for buying food and wine. Limited parking. Also it said that beds would be assigned after purchase, i could not pick how many before hand. They charged me an extra $20/night for 2 beds. At the price i paid i could have stayed in a better location, closer to the city.
All of the staff were so nice. They greet you everytime they seen us. The room was clean and they cleaned up everyday & we were there 4 nights. I would return .
It is very good, all staffs are very kind, clean room,. Brackfirst is very exccellent